31 réponses à ce sujet

[Starmartyr]

I just upgraded my video card from a Radeon x700 Pro to a Radeon HD 4850.

I first installed the video card, then uninstalled all of my old drivers and Catalyst before installing the ones on the disk. Then I did a windows update and got the new stuff from there for it.  And yes, I did the reboots between each step.

When I started up DA:O, the game crashed about 10 seconds into playing. I went into the configure tool for DA:O and made sure that it was setup for my new card. It said that my display settings were too low. I went and checked and my setting had reset itself from highest to the default medium. I changed it back to highest and rebooted, then checked the configure tool again and there wasn't an error this time.

I started up the game once again and it crashed about 10 seconds into playing again. So i tried to create a new character. Everything went smoothly untill I chose my difficulty and hit play, then about 10 seconds into the into video it crashed again.

All of the crashes weren't a quick trip to the desktop with an error box. Each time, the sound continued for a bit but the screen went black, then it crashed to the desktop with the error box, but my display was now set to safe mode resolution, but after rebooting, all of my display settings were back to normal.

I then went to game.amd.com/us-en/drivers_catalyst.aspx and downloaded the top package with everything. I again uninstalled my current drivers, rebooted and then installed from the new downlaod. Once again, I had the same crash.

I noticed that on the AMD webpage, that it said the driver version is 9.11 dated 11-17-2009, however, when I check my display adapter, it says thet my driver version is 8.671.0.0 dated 11-04-2009.


I'm a bit beyoynd the point of my being able to understand all this stuff about drivers and Catalyst and stuff and could really use some help. If any more information is needed, let me know.


Thank you

[Jab0r]

Try uninstalling your graphics drivers entirely and then installing them fresh.

Often stuff from previous graphics drivers can cause conflicts, and you want to make sure they're completely gone.

Modifié par Jab0r, 04 décembre 2009 - 09:19 .

[Starmartyr]

I came across this thread social.bioware.com/forum/1/topic/58/index/88792  about ATI problems and solutions. So I followed someone's advice and downloaded Driver Sweeper from downloads.guru3d.com/Guru3D---Driver-Sweeper-%28Setup%29_d1655.html .

I used Driver Sweeper and got rid of everything ATI on my system and did another fresh install. This time I saw that the error read "ATI2vag Display Driver has failed".

I looked up ATI2dvag on google and it came up with a ton of forum posts about this driver failing and what to do to fix the problem, the problem is, all of the posts are back from 2004-2005. So using any drivers they tell me would not work in any way.

This is a brand new Radeon HD 4850 with the newest drivers dated 11-17-2009, why am I getting an error 5 years old?

[Starmartyr]

Any ideas from the morning crew? Gorath? Anyone?

[Ambushbug73]

I just gave away two ATI 4850 cards because of alll of the problems with them. Do you happen to know the maker of your card? Several manufactuers of the cards have put out new BIOS for them to try to fix the problems, the only company that seems to have ignored the issue completly is PowerColor. The only way I could get the cards to work properly for me was to use the older 9.6 drivers, any thing newer than that and I experienced heavy crashing.



Also turning off the ATI external event utility seemed to help reduce crashes with that card. Click start, click run, type service.msc. Look for ATI external event utility. Right click on it and click on properties. Under startup type set it to disabled. Then click on stop. Click appy then close.

[jableskage]

its more than likely the drivers on the disc are old news now... try installing direct from the ATI site?

[Centra28]

download the the latest catalyst driver from ati's website (save it to your desktop), uninstall all your current ati software, and reinstall ONLY the latest catalyst driver you saved. You do not need to download all the older drivers first. That is likely where your problem is coming from.

[Starmartyr]

Like I said in my original post, I did download the latest drivers from game.amd.com, ATI no longer actually has anything to do with this, AMD took it over. Another problem with the download from the AMD site is, every time I try to install the catalyst package, I get an error and Catalyst itself never gets put on my system so I can configure it. Only the driver itself and the registration utility actually install. Funny enough, I can't actually complete my registration because XFX, the maker of my card isn't listed in their list of manufacturers so I can't get past the first page.



Ambushbug: The maker of my card is XFX, the only manufacturer of ATI cards that the Best Buy near me sells. I've looked around their site and can't find anything to do with the problem other than in their forums where other people are having similar problems, but noone knows how to fix it.

[Valaskjalf]

xfx does not also supply drivers?

[Starmartyr]

The download from the XFX site is directed to the one on the AMD site

[Starmartyr]

Okay, I've tried the newest driver whice is 9.11, I've tried 9.8, 9.6, and 9.4, and with all of them, I get the "Ati2dvag display driver has stopped working normally" error while running Dragon Age.

With 9.11, 9.8 and 9.4, the crash happens at about 5-10 seconds of play time, with 9.6, I got to play for almost 2 minutes.

[Gorath Alpha]

All right, Star, I've looked through this, and it is my thought that something OTHER  than the video card and its drivers is involved. I recently upgraded my own card from an HD 3850 to an HD 4850, without a bit of game hesitation.  However, I run very clean game setups, and use general purpose systems that are older / slower for routine stuff (normally, anyway -- the one I would be using is out of service for some OS problem repairs right now).

I also keep only the highest quality power supplies in all my PCs, chosen to have 40 - 50% excess capacity beyond what I actually need. If I could get by with 400 watts, I'll get 600 instead. Did you upgrade that part at the same time as you moved upward with the video card? What brand do you have, and how many amps does the 12 Volt circuit offer?

If you do have a good brand with enough power, then -- Visit Microsoft and look up the version of their "Clean Boot" diagnostics that applies to your Windows version, and follow that.

Gorath
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Modifié par Gorath Alpha, 05 décembre 2009 - 03:32 .

[Starmartyr]

Yes, I upgraded from a 300w to a 450w power supply from BFG Tech at the same time. At 12v min 1.0 amps max 18 amps.



You thinking that it's not enough to run the HD 4850 properly? I've tried all of the graphic setting and even at low I still get the ati2dvag error.

[Gorath Alpha]

While BFG's own brand name is associated with quality video cards, I have no references saying the same about their power supply source. I can name five or six of the ten or twelve accepted quality PSU names: Enermax, Fortron, OCZ, PC Power & Cooling, Sparkle, and once again my number six I used to name is hidden in a mental cranny somewhere!



Gorath

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[Starmartyr]

Unfortunately, where I live, it's a half hour drive to the nearest place to buy computer parts, which is Best Buy, anything else is over an hour to hour and a half. So I'm stuck with a very limited choice on parts. Like XFX is the only brand of top end ATI video cards they sell, and although they do carry more than just BFG power supplies, those are the really sick one's,and I don't need an 850 or 1000w power supply, anything from 400 to 600 is BFG.



I'll take your list with me and head back there and see what I can do about getting something better than a 450.



Thanks a ton.

[JironGhrad]

I've found Antec to make excellent PSUs. You probably want more than 450 watts (I would suggest at least a 550 or 600 watt unit.)

Modifié par JironGhrad, 05 décembre 2009 - 04:15 .

[plutonicone]

Do other games create the same issues?

I had a similar issue with that ATI card on my childs rig, we went back to the store and exchanged it. Unfortunately, it wasn't the card, It was a real PITA..we checked everything from bios to Irq's and then some.

It's rough when prior to installing a GPU upgrade, everything works & runs well..no issues. Then you slap in a new GPU and  el crasho....SO..we end up troubleshooting everything.

Well..I took back the card and snagged a Nvidia card..installed and everything was fine.

I love my ATI cards on this rig..but my Son has a different everything in his...It's just how it goes with these new power hog GPU's.


I feel your pain...Things like this can have you rebooting a hundred times..un & installing just as much..tweaking bios..flashing bios...& much much more. If your BestBuy is near..I would just swap it for the competitors equal and slap that puppy in..I know that folks are loyal to one or the other..seems like our PC's are as well.

In either case..GL


***EDIT***

Yes...I see the PSU discussion & without a doubt...Upgrade & without a doubt..1000W or better. I'm sure each consumer will swear by their brand. If they don't carry what others encourage you to buy..COOLERMASTER is a sound PSU as well..But in either case...With a strong focus on delivering good power to the MB & it's componants...1000W or better is strongly recommended.

Modifié par plutonicone, 05 décembre 2009 - 04:28 .

[Gorath Alpha]

I would suggest that Star here may want to run some searches, probably best with Google, to find out who is behind the BFG power supplies. It's bound to be some OEM contract deal, and if it's Channel Well, for instance (almost never seen as an end user brand), we can look elsewhere than to PSU problems.

I do use some Antec PSUs, but they also are a rebrander, and not all of their lines are as good as Channel Well makes for them, so I don't give them a blanket recommendation, although at one time, when all of their power supplies were 100% Channel Well, I could have done so.

Gorath
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Modifié par Gorath Alpha, 05 décembre 2009 - 04:22 .

[Starmartyr]

In a totally uneducated guess, I'm going to say that it's not the brand of PSU, but the actual wattage/amps. The HD 4850 lists the minimum PSU as a 450, so that's what I got.



And Plutonicon, when tried to flash my BIOS, it called the cops on me, so I wasn't able to get that part done.

[Tyrax Lightning]

I use an Okia brand of PSU. It's served me well, so it too may be worth considering as well. Mine is a 500W unit. Have no idea on the amps, didn't know that was an attribute to pay attention to before.

Since it's difficult for ya to drive to stores, consider online puder shopping at:

http://www.newegg.co....aspx?name=Home

Hope I helped.

Modifié par Tyrax Lightning, 05 décembre 2009 - 05:28 .

[plutonicone]

Hehe...I feel ya, I never flash the bios unless I plan on doing a complete re-assembly of the PC.



The PSU has become one of the most important parts of PC's these days...We used to just be able to get by with a stock model..No we need proper power to the CPU, GPU, PCI Bridges, Mem, Blu-ray, dvd, fans, a dozen of USB stuffs....



In either case, yeah...1000W & up seems to be par for the course these days.

[Gorath Alpha]

The Okia brand is a bad choice. No PSU should EVER fail so disastrously that it takes anything else in the PC with it, and Okias do that regularly.



Gorath

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[Starmartyr]

Argh! I upgraded my PSU to a 750w and redid my video drivers back up to the latest, 9.11, but I am still getting the "Ati2dvag display driver has stopped working normally" error.

[Starmartyr]

I checked out a couple of other gmes and have no problem running NWN2 or Morrowind on the highest setting.

But I did find out that while watching movies in both Realplayer and Windows Media Player, that I could watch the moviesnormally, but if I clicked on the slider to advance the movie to a spot further in the film, it would crash the player, but not reason is given.

Modifié par Starmartyr, 06 décembre 2009 - 09:44 .

[Starmartyr]

With new 750w PSU, checked 9.10, 9.9, 9.8 and 9.6 drivers, still no luck. So power isn't causing it, and from reading many other forums where people have this problem, for me it isn't dust or heat since it is a brand new card.



I swear, if I didn't hate Apple with all of my being, I'd be at the point where I might have given up on PCs