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DA Content Updater Failing to Start


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5 réponses à ce sujet

#1
MikeDuke

MikeDuke
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Good Evening,
I assuming that the reason my DLC is not showing up in the game is due to the Content Updater service failing to start.  I have tried the procedure as layed out in the FAQ, the manual start will returned me an error, the same error I get in the game,  - Below is the eventvwr text

Event Type: Error
Event Source: Service Control Manager
Event Category: None
Event ID: 7009
Date:  4/12/2009
Time:  8:21:55 PM
User:  N/A
Computer: HOPE
Description:
Timeout (30000 milliseconds) waiting for the Dragon Age: Origins - Content Updater service to connect.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.

Then Uninstalled - This was successful.  Tried reinstall, the follow message appeared

Microsoft ® .NET Framework Installation utility Version 2.0.50727.1433
Copyright © Microsoft Corporation.  All rights reserved.


Running a transacted installation.

Beginning the Install phase of the installation.
See the contents of the log file for the E:\\Program Files (x86)\\Dragon Age\\bin_ship\\daupdatersvc.service.exe assembly's progress.
The file is located at E:\\Program Files (x86)\\Dragon Age\\bin_ship\\daupdatersvc.service.InstallLog.
Installing assembly 'E:\\Program Files (x86)\\Dragon Age\\bin_ship\\daupdatersvc.service.exe'.
Affected parameters are:
   logtoconsole =
   assemblypath = E:\\Program Files (x86)\\Dragon Age\\bin_ship\\daupdatersvc.service.exe
   logfile = E:\\Program Files (x86)\\Dragon Age\\bin_ship\\daupdatersvc.service.InstallLog
Installing service DAUpdaterSvc...
Creating EventLog source DAUpdaterSvc in log Application...

An exception occurred during the Install phase.
System.ComponentModel.Win32Exception: The specified service has been marked for deletion

The Rollback phase of the installation is beginning.
See the contents of the log file for the E:\\Program Files (x86)\\Dragon Age\\bin_ship\\daupdatersvc.service.exe assembly's progress.
The file is located at E:\\Program Files (x86)\\Dragon Age\\bin_ship\\daupdatersvc.service.InstallLog.
Rolling back assembly 'E:\\Program Files (x86)\\Dragon Age\\bin_ship\\daupdatersvc.service.exe'.
Affected parameters are:
   logtoconsole =
   assemblypath = E:\\Program Files (x86)\\Dragon Age\\bin_ship\\daupdatersvc.servic
e.exe
   logfile = E:\\Program Files (x86)\\Dragon Age\\bin_ship\\daupdatersvc.service.InstallLog
Restoring event log to previous state for source DAUpdaterSvc.

The Rollback phase completed successfully.
The transacted install has completed.
The installation failed, and the rollback has been performed.


And below is the contents of the Log file as specified above

Uninstalling assembly 'E:\\Program Files (x86)\\Dragon Age\\bin_ship\\daupdatersvc.service.exe'.
Affected parameters are:
   logtoconsole =
   assemblypath = E:\\Program Files (x86)\\Dragon Age\\bin_ship\\daupdatersvc.service.exe
   logfile = E:\\Program Files (x86)\\Dragon Age\\bin_ship\\daupdatersvc.service.InstallLog
Removing EventLog source DAUpdaterSvc.
Warning: The source DAUpdaterSvc is not registered on the local machine.
Service DAUpdaterSvc is being removed from the system...
Service DAUpdaterSvc was successfully removed from the system.
Installing assembly 'E:\\Program Files (x86)\\Dragon Age\\bin_ship\\daupdatersvc.service.exe'.
Affected parameters are:
   logtoconsole =
   assemblypath = E:\\Program Files (x86)\\Dragon Age\\bin_ship\\daupdatersvc.service.exe
   logfile = E:\\Program Files (x86)\\Dragon Age\\bin_ship\\daupdatersvc.service.InstallLog
Installing service DAUpdaterSvc...
Creating EventLog source DAUpdaterSvc in log Application...
Rolling back assembly 'E:\\Program Files (x86)\\Dragon Age\\bin_ship\\daupdatersvc.service.exe'.
Affected parameters are:
   logtoconsole =
   assemblypath = E:\\Program Files (x86)\\Dragon Age\\bin_ship\\daupdatersvc.service.exe
   logfile = E:\\Program Files (x86)\\Dragon Age\\bin_ship\\daupdatersvc.service.InstallLog
Restoring event log to previous state for source DAUpdaterSvc.
Installing assembly 'E:\\Program Files (x86)\\Dragon Age\\bin_ship\\daupdatersvc.service.exe'.
Affected parameters are:
   logtoconsole =
   assemblypath = E:\\Program Files (x86)\\Dragon Age\\bin_ship\\daupdatersvc.service.exe
   logfile = E:\\Program Files (x86)\\Dragon Age\\bin_ship\\daupdatersvc.service.InstallLog
Installing service DAUpdaterSvc...
Creating EventLog source DAUpdaterSvc in log Application...
Rolling back assembly 'E:\\Program Files (x86)\\Dragon Age\\bin_ship\\daupdatersvc.service.exe'.
Affected parameters are:
   logtoconsole =
   assemblypath = E:\\Program Files (x86)\\Dragon Age\\bin_ship\\daupdatersvc.service.exe
   logfile = E:\\Program Files (x86)\\Dragon Age\\bin_ship\\daupdatersvc.service.InstallLog
Restoring event log to previous state for source DAUpdaterSvc.

I have had no issues with playing the game, and runs smoothly.
I am running Windows XP x64 Edition Service Pack 2

I had to manually install the .NET Framework 2 x64edition manually onto the machine as the installation had the x86 version fail.

Any help on resolving this issue would be appreciated, please inform me if you require more information,

Kind Regards
Michael Rogers

#2
MikeDuke

MikeDuke
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I managed to get this to work. I rebooted my machine, reinstalled the service, the starting manual process wouldn't work from the Services management console, but starting the DAUpdater started the service, and now it is running, Started DA Origins and the DL content is downloading :)



Sorry for the trouble

#3
awheck420

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Installing .NET Framework 2 x64edition fixed my problem as well. Thanks MikeDuke!

#4
PennDragoon

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i cant get my damn Dragon Age: Origins - Content Updater to start and im having a very serious issue with keeping my cool about it, i put in the redemption code for shale and now i have nothing in my DLC please help

#5
Kepha

Kepha
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PennDragoon, more details will be needed before we will be able to provide you any help. What happens when you try and start the service?



There is advanced troubleshooting information for the Content Updater service in section 3 of the Redeemed DLC Troubleshooting FAQ. Take a look at there to see if there's anything there that can fix your problem.


#6
swordai311

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i can use help too...

in the past i was able to activite my dlc by starting up dragon age orggin content uploader



now when i try to start it i get:



i get error and messages that some services can't be used if they aren't needed by other services or programs...



i think this might solve everything: how do i do it? :

I had to manually install the .NET Framework 2 x64edition manually onto the machine as the installation had the x86 version fail.