79 réponses à ce sujet

[HellishFiend]

 

NotPotato wrote...


That being said, I'd be delighted if someone actually proved the majority of these disconnects are related to name resolution problems (or something tangible, really, now it's just random) - though in this case I'd use a host entry rather than switching DNS servers.

 

First, host entry is not an option for xbox or ps3. Second, EA may rotate the physical address of the server as part of its anti-cheat/hack measures. This is evidenced by the fact that the game has to name resolve the server in the first place rather than it being hardcoded into the game. 

EDIT: Third, when did anyone imply that the majority of the disconnects were name resolution problems?? I went out of my way to say that this wont help everybody. 

EDIT2: Fourth, why would you use a host entry as a workaround for a problem with your DNS server when you could actually just fix the problem with your DNS server? ............

Modifié par HellishFiend, 09 avril 2012 - 06:11 .

[Dashmundo]

Dashmundo wrote...

It's just ceasing to make progress at a certain point. I'm doing a search, and finding a few similar error reports, but no solutions.

Currently trying again on "slow", in case that's the problem. My internet speed's actually decent - 1.6 Mbps downloads - but I don't know if that counts as "fast" or "slow" on those options.

Just an update - It finished its slow run. Before this, I had turned off both antivirus and firewall. Curious to see if it'd now finish a "fast" run, I tried it out. It finished it fine.

So, for other users, if your check gets stuck, retry after bypassing firewall/antivirus.

[NotPotato]

HellishFiend wrote...

 

NotPotato wrote...


That being said, I'd be delighted if someone actually proved the majority of these disconnects are related to name resolution problems (or something tangible, really, now it's just random) - though in this case I'd use a host entry rather than switching DNS servers.

 

First, host entry is not an option for xbox or ps3. Second, EA may rotate the physical address of the server as part of its anti-cheat/hack measures. This is evidenced by the fact that the game has to name resolve the server in the first place rather than it being hardcoded into the game.

...And we go into the lands of nitpicking, and I calling "whatever" and "to each their own" on this.
The original solution still shouldn't apply to the majority of the people, as I and Gankstah explained (while picking on me, but whatever:))

Update for ninja-edit!
Wait, what. We actually agree on this whole thing. WTF are we talking about then:blink:

Modifié par NotPotato, 09 avril 2012 - 06:17 .

[TheInvicibleCandyBar]

danielhumgon wrote...

It's done my Primary Server result is this
8.8.4.4
Google Public DNS-2
it says that is 16% faster than my current DNS server.

Thats also the server im quickest with!

[HellishFiend]

NotPotato wrote...

HellishFiend wrote...

 

NotPotato wrote...


That being said, I'd be delighted if someone actually proved the majority of these disconnects are related to name resolution problems (or something tangible, really, now it's just random) - though in this case I'd use a host entry rather than switching DNS servers.

 

First, host entry is not an option for xbox or ps3. Second, EA may rotate the physical address of the server as part of its anti-cheat/hack measures. This is evidenced by the fact that the game has to name resolve the server in the first place rather than it being hardcoded into the game.

...And we go into the lands of nitpicking, and I calling "whatever" and "to each their own" on this.
The original solution still shouldn't apply to the majority of the people, as I and Gankstah explained (while picking on me, but whatever:))

If you want to bring up nitpicking, I'll point out the fact that in my original, unmodified post, I specifically state in several different ways that this wont help everybody, and then you make a post to essentially say that this wont help everybody, and here's how youd fix it if it was your problem. I think you were the first to pick nits.....

[Dashmundo]

TheInvicibleCandyBar wrote...

danielhumgon wrote...

It's done my Primary Server result is this
8.8.4.4
Google Public DNS-2
it says that is 16% faster than my current DNS server.

Thats also the server im quickest with!

Me too.

Computer nerds: is this something to be concerned about, or is the fact that a Google program directs all of us towards a Google server expected?

Modifié par Dashmundo, 09 avril 2012 - 06:18 .

[HellishFiend]

Dashmundo wrote...

TheInvicibleCandyBar wrote...

danielhumgon wrote...

It's done my Primary Server result is this
8.8.4.4
Google Public DNS-2
it says that is 16% faster than my current DNS server.

Thats also the server im quickest with!

Me too.

Computer nerds: is this something to be concerned about, or is the fact that a Google program directs all of us towards a Google server expected?

Its probly a combination of a couple of things. I think that google has gone out of their way to put out one of the most responsive DNS servers available in the continental US.  Also, the list of DNS servers that namebench checks is not by any means all-inclusive. There could be some servers in your local area that would have a quicker response time, but finding those servers is another matter, and may not provide any practical improvement in performance. 

[NotPotato]

HellishFiend wrote...
If you want to bring up nitpicking, I'll point out the fact that in my original, unmodified post, I specifically state in several different ways that this wont help everybody, and then you make a post to essentially say that this wont help everybody, and here's how youd fix it if it was your problem. I think you were the first to pick nits.....

Mmmh, I may have missed that, because all the other inherently illogical write-ups about this and the solution being applicable to a very small subset of people set off my bull****-detector. Sorry about the false positive:pinched:

Modifié par NotPotato, 09 avril 2012 - 06:23 .

[Nogthwai]

Yeah, well if your own provider cannot provide good DNS Servers, it would be best to switch it anyway, if possible. Also access to non ISP DNS Servers is usually a bit slower, so you might lag a bit more in specific instances.

Also you're usually using DNS-Caching, so if you can connect once, the chances are higher that you just got a Port error or Origin indeed went silent for a small amount of time. You can actually log DNS Requests on your computer and quickly figure out if it has anything to do with this at all.  

Most of the time a faulty NAT/SUA/UPNP Implementation/Configuration will cause a disconnect.  Sometimes it is router/ISP specific and there is nothing you can do .  

Modifié par Nogthwai, 09 avril 2012 - 06:26 .

[HellishFiend]

NotPotato wrote...

Mmmh, I may have missed that, because the solution being applicable to a very small subset of people set off my bull**** detector. False positive, I guess.

Bull**** detector?? Whatever man, I guess in your line of thinking I should have either just not posted this, or made half the post a disclaimer regarding the probability of it working, and a cost/benefit analysis of time spent vs chances for success.

In any case, I believe that if this helps even ONE person, that it was worth it for me to post, and even if it doesnt help anybody, it serves to raise awareness with Bioware that this is an ongoing problem and people need help with it. I sincerely hope your posts dont talk anyone out of trying it that are looking for things to try. 

[Lynx7725]

Dashmundo wrote...
Me too.

Computer nerds: is this something to be concerned about, or is the fact that a Google program directs all of us towards a Google server expected?

Not a networking guy but works in the industry.

A Domain Name Server (DNS) is something that's fairly prevalent on the 'net. While not strictly necessary, it is highly important because you won't want to type "http://173.203.38.48" to come here. (Interestingly, this resolves differently at my workplace. Bioware has multiple IPs for its social.bioware.com site...)

Each time you type in a new, uncache readable address, your PC will attempt to resolve against a DNS; obviously if there's one central DNS it'll be overwhelmed and a single point of failure. As such, DNS servers are commonly emplaced both regionally and locally, typically with Domain Name authorities (whose responsibility it is to update the entries), but also with ISP (and corporate internals, but that's a separate story). As such, the closest, logically most responsive DNS is not Google's, but your ISP's. Unless you play at Google's Data Center. In which case use theirs.

Of course if your ISP cheats, and/ or has a poor server as your DNS, it... will suck. If your ISP is a major player in your area and is known for reliability, there is no real reason that Google's DNS will respond faster (because it's still likely to be physically further, and requests will take longer. Even at lightspeed, it takes time).

On a note on DNS settings. Generally, your modem/ cable box/ router is configured to pull DNS settings from your ISP automatically. If you know a DNS that is very stable and static (i.e., IP does not change), manually setting the DNS won't be a big issue. The key thing here is that the DNS should be able to respond quickly to requests, but that is something you can't tell because it depends on the server loading. DNS requests are designed to be lightweight but when several million requests hit at one time, it's going to load.

[Slimnasium75]

Great info. While it may or may not resolve my issue >crosses fingers< it will certainly narrow possible causes. And yes, Google solves everything*

*Google does not solve everything. It does not solve being a moron or just a general lack of computer literacy and/or good judgement. I am not referring to anyone on this thread as a moron FYI When used by reasonably intelligent people, Google solves 99.8% of everything. IMO

P.S. Google+ > Facebook Spread the word!

[Veil_of_Maya]

I've almost given up on Multiplayer, one day I disconnected from just about every match I entered (mainly towards the end) and if that didn't happen I'd lose connection to the server... I've probably missed out on at least 1 million worth of exp all up over the past few weeks.
Now, this wouldn't be as much of a problem if we got the exp and credits from the match when we disconnected, but instead we get nothing and lose the items we've used.

Knowing my lack of knowledge in these areas and anything to do with computers, I doubt I'll even get this program working or downloaded.

[Dreadcall]

HellishFiend wrote...

First, host entry is not an option for xbox or ps3. Second, EA may rotate the physical address of the server as part of its anti-cheat/hack measures. This is evidenced by the fact that the game has to name resolve the server in the first place rather than it being hardcoded into the game. 

Does not make sense. It is adding an unnecessary step that does basically nothing but cause trouble. "anti-cheat/hack measures" you say? It does nothing. You still know the address, it's just not in the game files but told to your computer by a DNS server. 

Modifié par Dreadcall, 10 avril 2012 - 09:38 .

[pie is so good]

I've been disconnecting regularly on the xbox for the past 2-3 years. I've just tried this and will test out my new connection on xbox tomorrow. Regardless of whether it works or not, thank you for this post!

[HellishFiend]

Dreadcall wrote...

HellishFiend wrote...

First, host entry is not an option for xbox or ps3. Second, EA may rotate the physical address of the server as part of its anti-cheat/hack measures. This is evidenced by the fact that the game has to name resolve the server in the first place rather than it being hardcoded into the game. 

Does not make sense. It is adding an unnecessary step that does basically nothing but cause trouble. "anti-cheat/hack measures" you say? It does nothing. You still know the address, it's just not in the game files but told to your computer by a DNS server. 

Several types of hacks are based around fooling the game into communicating with the wrong server, or forcing it to think the server is unavailable. I'm just making an educated guess that most of the issues related to being dropped from the EA servers are related to the security measures the games takes. That being said, whatever the case is, it stands to reason that if the game does name resolution for the EA server instead of using a hard-coded IP, it is for security reasons. I did say earlier that it tends to cause more problems than it solves for legitimate players. 

pie is so good wrote...

I've been disconnecting regularly on the xbox for the past 2-3 years. I've just tried this and will test out my new connection on xbox tomorrow. Regardless of whether it works or not, thank you for this post!

 

You're welcome. =)

Modifié par HellishFiend, 10 avril 2012 - 10:23 .

[HellishFiend]

bumping

[HellishFiend]

It's been a month so I figure I'll bump this in the off chance it can help anybody else.

[Sp3c7eR]

Thanks, will try this out.

[ThinLizzy92]

this has fixed definitely lowered the frequency of my disconnection problems - THANK YOU SO MUCH

[Zhuinden]

It works? That sounds quite amazing.

[BobFettle]

Tried this out and my current DNS (not google) is the fastest. That makes sense since I'm in South Africa. At least google is not just recommending everyone to use their server. I guess my disconnects are due to all those other problems.

[ThinLizzy92]

Zhuinden wrote...

It works? That sounds quite amazing.

It might work, so it's worth a try! The new DNS server the program found for me was ~230% faster than the one my xbox was using.... I would say I now disconnect with 1/3 of the frequency previously. 

[HellishFiend]

BobFettle wrote...

Tried this out and my current DNS (not google) is the fastest. That makes sense since I'm in South Africa. At least google is not just recommending everyone to use their server. I guess my disconnects are due to all those other problems.

Namebench uses a premade list of DNS servers that it checks, and I'm fairly sure that most of them are in North America. You might want to specifically look around for recommendations on good DNS servers to use in South Africa and try one of those anyway. Couldnt hurt. 

ThinLizzy92 wrote...

Zhuinden wrote...

It works? That sounds quite amazing.

It might work, so it's worth a try! The new DNS server the program found for me was ~230% faster than the one my xbox was using.... I would say I now disconnect with 1/3 of the frequency previously. [smilie]http://social.bioware.com/images/forum/emoticons/smile.png[/smilie]

Awesome!! Glad it helped somebody else! 

[Biotic_Warlock]

Running...

If this stops Virgin media being so annoying, then the OP is a biotic god.