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"Unable to load area" for 360

Débuté par Guest_danpascooch_* , déc. 04 2009 08:57

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18 réponses à ce sujet

#1
Guest_danpascooch_*
Posté 04 décembre 2009 - 08:57

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I love Bioware, I want to work for them someday, I was devastated when EA bought them out, and now I guess everyone is seeing EA's horrible tech support bleed into Bioware.

It's a shame, so many people have the "unable to load area" problem and nobody's helping, This is a serious issue and I do not know what to do about it.

I am sick of everone saying "blah blah blah Toolkit" I HAVE IT FOR 360 THERE IS NO TOOLKIT.

I have all 3 DLC's installed and have installed it to the hard drive, the problem area is Caridan's Cross, and I realize I am coming off as a jerk, but there are so many people with this problem and nobody from Bioware is helping them. It is just incredibly irresponsible of them :crying:

#2
Guest_danpascooch_*
Posté 04 décembre 2009 - 09:05

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I am starting to think that the DLC might be causing this problem, there is no way I know of to disable it on the 360, so for buying this overpriced DLC (yes it is overpriced, the playtime added to cash ratio is way off) I am actually getting my game broken. Is there any way to fix this? Or is my reward for spending cash on this stuff a broken game?



Is EA in charge of customer support now? I can't imagine Bioware turning their head at big problems like these.

#3
Guest_danpascooch_*
Posté 04 décembre 2009 - 09:08

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I will bump this thread till the internet becomes obsolete if I never get an answer, I at least deserve being told by a Bioware employee that I am screwed and will receive no help if that is the case, simply being told nothing as if I am not worth their time is incredibly insulting.

#4
Guest_danpascooch_*
Posté 04 décembre 2009 - 09:12

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Fun fact: The mega corporation EA does not have a toll free customer support line like every other business in the world, they want you to pay for the use of their line while they don't help you

#5
Guest_danpascooch_*
Posté 04 décembre 2009 - 09:23

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62 of 1162 people found this answer helpful.



That came from an EA help article

http://support.ea.co...=&p_faqid=19906



I think it sums up EA pretty well

#6
Guest_danpascooch_*
Posté 04 décembre 2009 - 09:27

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Oh wait, here's a more appropriate one:

28 of 833 people found this answer helpful.



That was from:

http://support.ea.co...li=&p_topview=1



it was an article related to Dragon Age technical support



Great job EA

#7
Guest_danpascooch_*
Posté 04 décembre 2009 - 09:29

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Bump



Still no help, if it was a computer problem I would try to figure it out myself, but as a 360 user there are only so many things I can tweak, I am happy to pour money into Bioware as I've been doing for years, but not if I recieve EA quality technical support when there is a big error in the software I bought

#8
Guest_danpascooch_*
Posté 04 décembre 2009 - 09:37

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http://www.shamusyou...dedtale/?p=1645



Check it out, a quick summary of what EA is doing to Bioware, I would make an online petition if I ever thought online petitions ever accomplished anything.



Is there someone higher up in Bioware I can email? It would be nice to reach someone who is actually in the company I am asking help from

#9
KrFritz1
Posté 04 décembre 2009 - 09:48

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i do have the same problem, unable to load area on PC winxp system. But i got an answers from support...they told me to talk to the townquard in front of the denerim that cannot load..so they did not even read the problem and i dont think they have any intresst in helping us..so game is **** up after 2/3 parts of playing..

#10
Guest_danpascooch_*
Posté 04 décembre 2009 - 09:52

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Thanks for the reply, it makes me so mad that they can ignore paying customers and recieve no consequences, I mean, if I stop buying their stuff, I'm just one guy.



What do we have to do for a little tech support anyway? Firebomb EA headquarters?

#11
Guest_danpascooch_*
Posté 04 décembre 2009 - 09:55

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Everything EA does just makes me want to distribute huge amounts of pirated software, I won't, but I want to.

#12
Guest_danpascooch_*
Posté 04 décembre 2009 - 10:06

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I just sent an email to EA support, when it is answered I will include my original message and their unhelpful response (am I a psychic? Nope, I know it will be unhelpful from experience) here so everyone can see it.



Can I get help from someone in BIOWARE and not someone in EA support?

#13
Guest_danpascooch_*
Posté 04 décembre 2009 - 10:12

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BTW before someone tells me to go to the official support area, remember, that's where I got the



28 of 833 people found this answer helpful.

#14
vyvexthorne
Posté 04 décembre 2009 - 10:22

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Venting about EA is never a bad thing..but it doesn't get you very far on the bioware forums...

Best thing I can suggest is filling out a report online at the Better Business Bureau.. The more people complain there the more scrutinized Electronic Arts will be..

#15
JanHenDAO
Posté 04 décembre 2009 - 10:35

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I can't help you with the problem, but I can say that I worked for the Microsoft Support in germany (Games(Flight Simulator X and some older ones), Hardware(Keyboard, Mouse, Webcam, Headset) and Platform(Windows XP, Vista)) and I had to answer EVERY support ticket(E-Mail) within 2-3 hours. The EA support is inacceptable in my opionion.

#16
Guest_danpascooch_*
Posté 04 décembre 2009 - 10:37

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I appreciate the replies, I am bored so I am venting frustration while waiting for help I deserve that will never come, I will definitely file that BBB report though, it usually is more influential for small businesses but maybe with enough reports we can have an impact

#17
Guest_danpascooch_*
Posté 05 décembre 2009 - 05:14

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Oh great, now it won't load Redcliffe



It has officially become a game-breaker, thanks for all the help with the broken product you sold me Bioware

#18
Guest_danpascooch_*
Posté 05 décembre 2009 - 05:19

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If I don't get help soon, I am just going to start calling Bioware OVER AND OVER

#19
Guest_danpascooch_*
Posté 05 décembre 2009 - 05:29

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I resolved the problem myself FINALLY, see my other thread "Unable to load area FIX" if you want to see the obvious solution
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