12 réponses à ce sujet

[fruton]

Sorry for posting this here, but it seems like the most relevant forum.

Where should I send a written complaint to about one of your products and the service received please?

[JustinSaneV2]

Www.bbb.org
Www.ftc.gov

[D.I.Y_Death]

BBB, okay, you have the right. BioWare did drop the ball pretty bad with false promises.
FTC is a bit much, don't ya think?
Mail BioWare head office in Edmonton, Alberta.

[fruton]

being in business for myself too, I would prefer to try and get a resolution from the source instead of goverment agencies.

Any Bioware rep able to help me out with this please?

[Sundance31us]

http://www.bioware.com/contact

[JustinSaneV2]

 

fruton wrote...

being in business for myself too, I would prefer to try and get a resolution from the source instead of goverment agencies.

BioWare & EA do not seem to share this train of thought.
 

D.I.Y_Death wrote...

BBB, okay, you have the right. BioWare did drop the ball pretty bad with false promises.
FTC is a bit much, don't ya think?
Mail BioWare head office in Edmonton, Alberta.

 The BBB isn't a government organization.  It's exists as a means of resolving disputes and complaints against businesses and providing information regarding businesses and any questionable activity or concerns related to them.  One of the FTC's goals is to protect consumers from fraud and unfair business practices.
Seeing as how for the past month BioWare and EA have choosen not to acknowledge any of our questions or concerns (via the forums, Twitter, Facebook, direct email, etc) and just blow us off instead I believe it to be more than appropriate to seek appeasement via any other available alternative.  

Modifié par JustinSaneV2, 10 avril 2012 - 02:29 .

[fruton]

JustinSaneV2 wrote...

 

fruton wrote...

being in business for myself too, I would prefer to try and get a resolution from the source instead of goverment agencies.

BioWare & EA do not seem to share this train of thought.
 

D.I.Y_Death wrote...

BBB, okay, you have the right. BioWare did drop the ball pretty bad with false promises.
FTC is a bit much, don't ya think?
Mail BioWare head office in Edmonton, Alberta.

 The BBB isn't a government organization.  It's exists as a means of resolving disputes and complaints against businesses and providing information regarding businesses and any questionable activity or concerns related to them.  One of the FTC's goals is to protect consumers from fraud and unfair business practices.
Seeing as how for the past month BioWare and EA have choosen not to acknowledge any of our questions or concerns (via the forums, Twitter, Facebook, direct email, etc) and just blow us off instead I believe it to be more than appropriate to seek appeasement via any other available alternative.  

Thanks for the info. I'll try them and see how I get on (bioware).

Modifié par fruton, 10 avril 2012 - 09:20 .

[fruton]

Still no official word on this? I've tweeted @masseffect and @bioware, posted here and on the ME3 boards, and no official word?

It feeels like im being ignored

[paratrooper117]

if you think this is being ignored, you should check out the black hole group

[fruton]

paratrooper117 wrote...

if you think this is being ignored, you should check out the black hole group

I'm having similar problems with the face import bug. I've heard of the black hole problem, but what exactly is it?

[paratrooper117]

basically we cant play the game at all because it goes black and freezes before the start screen even loads. if you want more info:
http://social.biowar...index/9684873/1
has all of our detailed problems, fixes and chronic lack of attention

and dont be shy about spreading the word, we need all the attention we can get

Modifié par paratrooper117, 11 avril 2012 - 09:12 .

[fruton]

Just had a look. Seems your having similar problems to us in getting any reliable info.

I choose not to play because the experience offered isn't as advertised, but what you guys have is another kettle of fish... I hope your problem gets resolved soon mate.

[fruton]

Bumped.