Aller au contenu

Photo

Audio problem has me baffled


  • Veuillez vous connecter pour répondre
21 réponses à ce sujet

#1
Jharensticks

Jharensticks
  • Members
  • 18 messages
System Specs:
Windows XP Pro 32
E8400 Core 2 Duo @ 3.6ghz (3ghz stock)
2gb RAM
EVGA 8800GTS 512mb (g92) (overclocked)
X-FI Titanium Fatal1ty Pro (PCI-E)

DA: Origins suffers random audio skipping.  The skipping doesn't seem to be linked to CPU load, GPU load, Memory ussage that I can tell.  The skipping applies most noticebly to Voices/Dialogue, though I can even catch it in the music at times as well.  When the audio skips, the video skips as well, as if to keep in sync with the audio.  During dialogue it simply skips a word or a few words.  Quite annoying, and I know it seems very small next to people who may not even be able to play the game, but it's driving me quite mad nonetheless.  Here's where it gets strange...

I changed audio modes on my x-fi card.  This fixed the problem.  The next day (note: I shut my PC down when not in use) I get back on DA and the skipping is back.  I try switching audio modes to correct it again, but it doesn't correct it this time.  I instead lower hardware acceleration to see if that fixes it.  It corrects the issue and I play for most the day, shutting down my PC once or twice when doing other things.  The next day however, the problem resurfaces.  I set all my settings back to default and try again, but the stutter is still there.  I then reinstall my audio drivers (uninstall, driver sweeper, CCleaner, Reg cleaner), and this seems to correct the issue too.  Again, the issue appears again after a time and won't go away.  I reinstall Direct X, and again the issue goes away for a while but then eventually returns.  I reinstall the game, and the issue went away for a while, and then returned.  Everytime it returned it was NOT in the middle of a session, it would either be there from the start, or not at all, and only major changes to drivers, etc, seemed to fix it, but once it came back, that change would never fix it if done again.  I have also tried running my GPU and CPU at stock clock speeds, but this doesn't seem to correct the issue either.

There is one thing that gets rid of the stutter completely however, and that is switching to my onboard realtek sound card.  Sure, I could use this as a permanent fix, but the problem is that having both sound cards enabled, and having both drivers installed, is not kind to windows or other games.  In fact, having both sounds cards enabled (even disabling one though control panel when using the other) causes problems with some programs/games.  Not to mention the realtek card just doesn't have the clarity of sound.

A few things I've noted as strange concerning DA:Origins and sound.  The speaker settings are directly related to Windows settings, no matter your audio hardware.  When shutting down windows after playing DA during that boot, I can hear a faint pop in the speakers as the system shuts down.  This makes me believe that DA may not be 'letting go' of the audio drivers or control of sound.  I'm not an expert on sound cards or audio drivers so I couldn't say, but I do not recieve this 'pop' if playing other games and then shutting down.

I can't recall the last time I've ever had to post concerning a problem with a game.  I simply never have them.  I'm a clean freak, and this applies to my PC as well, so even as dated as it's gotten lately, it runs things great.  In fact, DA: Origins has been running perfectly since I got it.  Not a single crash, not a single graphical issue, and my frame rates have been extremely smooth, which is quite surprising considering the amount of issues I've seen others having with the game.  I've seen one other post from someone with a problem like mine, though I can't seem to find it anymore.

I apologize for the wordy post, but I wanted to be fairly specific on the problem so that hopefully a fix is found or at the least the devs can't possibly correct the issue in a patch.  My problem could simply be one more manifestation of whatever is causing other people audio issues in the game.

#2
JironGhrad

JironGhrad
  • Members
  • 1 657 messages
This is a very detailed post and it presents an interesting problem. I've seen several other people mentioning problems with the Fatal1ty Pro cards (it's been a while though and I wasn't able to find the post, though the OP of that thread claimed that X-Fi's didn't work). Based on that I'm of the opinion that it's either the Creative Software or something with the drivers. When you installed the drivers for your X-Fi, did you use the CD or the web? Maybe if someone with a working Fatal1ty Pro can provide us with the driver version we can narrow the problem down some.

#3
Jasco11

Jasco11
  • Members
  • 23 messages
When the game launched I had zero problems, aside from a random CTD every once and a great while. Really, nothing that was terribly irratating. Once the "a" and "b" patches came out I was having horrible issues with my sound. Every time I talked, magic was used, or certain sounds occurred my sound would snap, crackle, pop basically. I tried everything from updating drivers, reverting to old drivers, etc. I found that using an older video driver reduced the issue, but did not solve it. Then I played with my Anti Virus software. I use bitdefender, and I made sure to set it so that game mode would enable once I launched the game. I have had no problems with the sound since then. That would be my suggestion. I'm not super tech savy, but to go from no problems to tons of sound problems only when I got the patches installed tells me it was some sort of compatability in the patch that made my problems start.



Windows Vista 64

E6600 Core 2 Duo @ 3.0ghz (OC with aftermarket fan)

4gb RAM

NVIDIA 260 GTX

X-FI Xtreme Gamer

#4
Jharensticks

Jharensticks
  • Members
  • 18 messages
A few things I failed to mention that I did during my trouble-shooting were the common sense tasks such as shutting off all background programs, running a clean boot.  I also did try multiple versions of x-fi drivers, both the ones from the disk and the ones for download.  As well I have tried a bare-bones install of the card (none of the "fluff" software for the x-fi) and a complete install.  I ran complete defrags between installing and uninstalling the game and reinstalling as well as CCleaner to keep the likely hood of it being corrupt files etc to a minimum.  I also switched modes on the soundcard, switches filters, CMSS, Speaker count, Crystalizer, and even tried forcing stereo speakers through the games own options.  None of them rid the game of the skipping.  I have switched PCI-E slots that the card sits in, changing it's IRQ, and even that didn't work.  I have tried both types of PCI-E slots and neither made a difference.

For clarity, this sound problem isn't a stutter, it's a skip.  For example:
"Hello.  How are you?"
Instead becomes:
"Hello are you?"

The video stays in constant sink in such skips, which means you'll see the NPC flicker slightly as it tries to stay in sync with the audio.  It is quick and suffers no pausing to the skip, it simply doesn't sound a word or two.  Sometimes it can happen multiple times in a dialogue, sometimes once, sometimes not at all.  It's very random, but not so rare that it can be ignored without getting annoyed.

I'm fully aware that Creative hasn't been the best on their drivers, but really I've never run into an issue before so long as the system as a whole was kept in good working order.  I've also tried some 3rd party drivers for the card in an attempt to fix the stutter problem with the game.  It didn't work.  While it would be easy to simply say "Creative sucks, bottom line."  The fact of the matter is that I've not had this issue with anything else, except one thing which came to mind a bit ago.  Mass Effect.  I had to tweak some ini settings in Mass Effect originaly to get it to function properly as it had skipping dialogue just like this.  Curiously, both of these games are from Bioware and use a similiar system scan utility to configure the game settings.  Is there some common factor here I wonder in how the game is interacting with windows sound and then the hardware through windows?  It seems like where most games tend to go right for the soundcard, and will read the settings I have set up in my x-fi control pannel, these two games ignore the cards settings and go off what windows is telling it.  That's my best guess anyhow.

The process of installing drivers and software over the past few weeks has gotten rather old so I haven't tried backing down to older drivers for my graphics card, but I may do that here pretty soon just to see if it makes a difference.

#5
gamester0906

gamester0906
  • Members
  • 3 messages
Don't take it offensively but did you pirate this? I know of someone directly that pirated it and it only had audio problems..... some glitching too....

#6
Jharensticks

Jharensticks
  • Members
  • 18 messages
No. I did not pirate it. I purchased a physical copy of the CE, which I have registered with Bioware and this site. No offense taken though. :)

#7
BowlingGod40

BowlingGod40
  • Members
  • 1 messages
I had everything running smoothly until I downloaded the patch...now the audio is horrible...it skips, echos, repeats and even at times slows the game down enough that I just can't deal with it anymore. Has anyone found a solution?

#8
Gorath Alpha

Gorath Alpha
  • Members
  • 10 605 messages
Get rid of patch 1.03; other than that, no work-around.

#9
KingKQF

KingKQF
  • Members
  • 2 messages
It would seem that Bioware is having problems with sound throughout its games. In DA.O/A it suddenly gets very loud then silence then snap, crackle and pop: and lo it does exactly the same in ME2.

Windows XP SP3

Core2Duo Extreme

nVidia 8800GTX in SLI

2Gb RAM

SoundMax audio.

#10
Dr. Wolfen

Dr. Wolfen
  • Members
  • 1 messages
Hey guys, I don't know if this will work for you all, but I was also having the same problem. I recently installed dragon age on my new hard drive, but whenever I would play I would pretty much get the same issues as you guys.



I went to the support site and read something about how if you have Windows Vista, Windows Vista Firewall can mess up the game (even if it's turned off apparently). So I went to add an exception, but DAOriginsLauncher.exe, DAOrigins.exe and Electronic_Arts_Technical_Support.htm were already added. So when I looked into the folder where DAOrigins.exe were located (C:\\....\\dragon age origins\\bin_ship\\ on my computer) , I noticed that there were two other files in that folder that were not included. So I added daupdater.exe and daupdatersvc.service.exe to Windows Firewall and after I did that the game seemed to play without any static or audio skipping.


#11
Noir79

Noir79
  • Members
  • 11 messages
Hello, I have the same problem.



My sound card is a Sound Blaster X-Fi Titanium PCI-E, I run Windows XP 32-bit.

This is really annoying and breaks the immersion - not to mention that this would probably make me skip important details sooner or later.



I am currently trying Dr. Wolfen's fix - after all, I got the game just yesterday.

#12
UnknownVisitor

UnknownVisitor
  • Members
  • 59 messages
I'm running a SB Fatal1ty Pro.

I also have this problem. I tried Dr. Wolfen's fix and it didn't work. Granted I am running Win XP pro SP3 not Vista but I thought it was worth a shot.

The issue seems to be something with DA itself considering that driver installs, re-installs, and uninstalls aren't working. Plus the fact that it wasn't an issue until it was patch 1.03. In this case it seems that a patch from Bioware will be necessary. But I'm not going to give up trying to find my own solution just yet.

By the way Noir79, do you have intergrated audio on your motherboard? If so is it Realtek? B/c I've noticed that the people with this problem seem to be running Creative cards and have Realtek onboard audio. Maybe there's a good place to start investigating the problem.

#13
C4mlost

C4mlost
  • Members
  • 2 messages
Having the same problems here, I have an onboard realtek card and am running winxp. Guessing nobody has come up with a solution yet?

#14
C4mlost

C4mlost
  • Members
  • 2 messages
update: installing the latest realtek drivers solved the problem for me.

#15
Rubed0

Rubed0
  • Members
  • 3 messages
I'm having the same problem with all, ME1 and 2 also DA:O



onboard Realtec sound

3 bg ram

4ghz duelcore cpu

512 ati radeon HD 3870

#16
Rubed0

Rubed0
  • Members
  • 3 messages
okay I managed to fix it for Mass Effect 1, I went through all ini files in my document/bioware and also C:\\\\\\\\Program Files\\\\\\\\BioWare\\\\\\\\Mass Effect\\\\\\\\BioGame\\\\\\\\Config did find/replace and replaced all MaxChannels=??? (different computers different numbers) to 200 and TimeBetweenHWUpdates=??? (different computers different numbers) to 5, it seems to be working for me now x3 hope it helps everyone else, also, before doing so, switch hardware thing off in game

Modifié par Rubed0, 11 janvier 2011 - 08:59 .


#17
Rubed0

Rubed0
  • Members
  • 3 messages
Okay, I just found out -through exiting and crashes of ME- that sometimes the files reset themselves so, you gotta re check them, also, having hardware sound off helps it also, in one file you'll find a "totalchannels=????" switch that to 300 and also a line saying something like "reservechannels=??" or something they'll all be with the max channels in on of the ini files, well, change it to 100.

Hope BioWare patches this annoying problem soon, its like jeez, it's such a miner thing, it's can't be THAT hard to patch it

Modifié par Rubed0, 11 janvier 2011 - 08:57 .


#18
Mickespel

Mickespel
  • Members
  • 78 messages
Sequels tend to pump in even more advanced graphics and generally demand more of the computer, still DA2 somehow runs better then DAO on my machine, still I want DAO to work well of course. I added exceptions for DAO processes in windows firwall now and do hope it help with my problems.

#19
jkletellier

jkletellier
  • Members
  • 8 messages
I have the same issue. When I first bought the game, I did not have these issues. Somewhere along the line, something changed. I have tried all the things the OP of this thread tried and I also had no success. I thought I fixed it by setting my number of cores to one instead of two becuase the game ran fine for an evening. However, the next day it was back, despite the number of cores being the same. I can solve the problem by setting audio acceleration to basic, but then the game lacks audio depth. It seems unncessary and frustrating to have to do this just to play a game that ran fine when I first bought it. I have tried hours of troubleshooting, just like the OP, but have never found a permanent solution. If anyone has anymore ideas or has come up with a solution, please post. Thanks.

Windows XP
AMD Athlon 64 X2
2 gig memory
MSI 8800 GT
SoundBlaster X-Fi Titanium

#20
sami jo

sami jo
  • Members
  • 2 248 messages
Select "force stereo sound" in the options menu (I know it says it is for headphones). It fixes audio issues for a significant number of people.

#21
MarinaH

MarinaH
  • Members
  • 1 messages
Having the same problem here after an upgrade to Windows7 ..
I added exceptions to my Windows Firewall as Dr. Wolfen did, and also ran the game with "force stereo". It seemed to fix it, for a while. After an hour of gameplay, back to the same 'ol popping noises, and skipping/ echoing dialogue and combat... I am certain however it is a Windows issue, as I did not have this problem till upgrading to Windows7.
I redownloaded patch 1.04 with my fingers crossed and read up on patch 1.05. Hopefully a true fix will be available soon.
You can read the complete patch 1.05 announcement from Rob Bartel and find a link to download the PC 1.05 Beta Patch here: (keep in mind this patch is still in BETA form)

http://social.biowar...8/index/7866040

#22
kingdrago89

kingdrago89
  • Members
  • 5 messages
everyone here seems to be talking about the pc version, i play on 360 and its doing it to me as well. skipping the audio for dialog, repeating cut scenes, not registering when i kill certain enemies its garbage....