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unable to authorize the listed dlc


565 réponses à ce sujet

#401
I2eflux

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YunaFire wrote...

I2eflux wrote...
I noticed someone said they'd seen their commendation pack in the store. Have you checked your entitlements page to see if you've still earned it? I checked mine, but I dont see it.

(Hint, you can see if you've been awarded your entitlement by hovering over "My Games" on the BioWare Social Network page on the left side, then select "Your Registered Game Content" from the menu that pops up.)


I see commendation from Operation Goliath, which I've already redeemed. I don't see the commendation listed from Operation Exorcist. This is such BS!

I eventually had EA call me, they awarded my entitlement on their end of the scheme, but I still don't see it awarded to me on my registered game content. Grrr.

#402
gamaggedon

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i dont see anything..i am worried that i did not get the pack when winning a match on gold during the operation exorcist

#403
Drei

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Same thing... I was scared my account was compromised or worse I got banned for whatever reason.

#404
Hunting-bird

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simalar problem

Mass Effect 3 N7 Digital download
Windows 7
From Ashes, Resurgence DLC,
Fully Patched

Nice to know that i'm not suffering on my own :-(

#405
BarrelDrago

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Well, gona jump on the ea hate wagon, same probleme, same idiotic message

#406
Nitrocuban

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Mass Effect 3 N7 Collectors Edition (Amazon)
Windows 7 x64
From Ashes, N7 weapons, Resurgence DLC,
Fully Patched

Didnt receive any packs from the last event.
What the efffffffff?

#407
gamaggedon

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no you are not...god damnit im on 65% tages ages to load...hopefully it works again...this is just as annoying as not being able to date samara...insanly big want

#408
rdrabant

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Same issue here for 14 hours now.

#409
Nitrocuban

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That´s just ... I don´t even...

#410
Spiegelsee

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N7 Collectors Edition
Windows 7 x32
From Ashes, N7 Weapons, Resurgence, Indra Sniper Rifle
Latest patch

#411
cbqueue

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 Which edition of the game do you own (standard, digital
deluxe, etc)?: Collectors Edition physical copy

Which OS are you using?:  Windows 7 Home Edition

Which DLC you have installed?: From Ashes M90 Indra Sniper Rifle, N7 Warfare Gear, N7 Collector's Edition Materials, Mass Effect 3 Soundtrack, Resurgence

Did you get Patch 1.01? Yes

Did you get Patch 1.02? Yes

#412
deject

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Scylla Costa wrote...

Hi all,

We are already investigating this issue with the Origin team. You can help us to track down the problem faster if you reply to this forum with the following info:

Which edition of the game do you own (standard, digital deluxe, etc)?
Which OS are you using?
Which DLC you have installed?
Did you get Patch 1.01?
Did you get Patch 1.02?


1) N7 Collector's Edition PC
2) Windows 7 Professional 64-bit
3) From Ashes, M55 Argus Assault Rifle, M90 Indra Sniper Rifle, N7 Collector's Edition Materials, Resurgence
4) Yes
5) Yes

#413
Bl0dbathNBeyond

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So like, EA can you and Valve just hug it out to avoid these problems in the future and put your stuff back on Steam? I'm pretty sure whatever cut Valve was trying to wrangle for in-app DLC purchase more or less balances out with outage issues and technical problems EA's has to pay their ops teams to deal with.

Not to sound grumpy or negative, but this was exactly the thing I was afraid of when Origin exclusivity was announced. Sometimes I hate being right.

Don't worry guys - you still make great games, Bioware. I'd just -- like to be able to play them.

PS - I think I found the root cause:


http://i.imgur.com/ovA9J.png

To spell it out, you're -- forcing people to use a beta product.
Beta.
B-E-T-A.

http://tinyurl.com/3hqeefp

This whole thing was doomed to fail. It's not anyone's fault from an engineering perspective, I guess, but this strategy reeks of business decisions made by someone who's use to making and selling breakfast cereal, not software.

Modifié par Bl0dbathNBeyond, 03 mai 2012 - 06:43 .


#414
Gambit_MG

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It always gives me such a nice feeling when all the DLC I bought can't be used. Like throwing my head against a wall.

#415
Simsimillia

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1) N7 Digital Collectors Edition
2) Win 7 64-Bit
3) All DLC installed
4) got alle patches

Extra note: I´ve got an authorization issue before. It showed, that authorization for Collector's Edition Online Pass Entitlement was missing. However everything seemed to work just fine.

On an extra note: Watch your step EA/Bioware you´re about to loose a lot here. ME3 allready made your fans loose faith and trust, don´t make them loose their hope too.

#416
TheWarofArt

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Unfortunately I have the same problem with the online pass as of right now. My info:

-N7 Collector's Edition [PC]
-Windows 7 Ultimate 64 bit
-From Ashes+Collector's Edition DLC, Resurgence Pack, N7 Warfare, Chakram Launcher, Reckoner Knight, and the M90 Indra Sniper Rifle are installed.
-I have Patch 1.01 and Patch 1.02 installed, and redeemed the Victory Pack for Operation Exorcist yesterday.

#417
gamaggedon

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ok i completely reinstalled the game...updated everything...and it still tells me i have to redeem my codes and that i have no dlcs installed i have both from the ashes and the multiplayer dlc installed

windows 7 64 bit, m55 argus, me 3 n7 digital deluxe edition

i am officially so pissed of right now

#418
obioneka

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same issues as the lot.. but my problems just started... and when i tried to buy an online pass just to get rid of the headake.... it said i needed an online pass..... well duuuuhh

#419
Atalanta

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Alright, I've found a way to get past the "Unauthorized DLC" message (the same way I've been getting past the "Purchase Failed" messages in the store). It may not work for you, but it's worth a shot right?

1) Load Mass Effect, when the error message pops up, don't click "ok."
2) Disconnect from your internet. Toggle Wifi off, unplug from ethernet, whatever.
3) Wait a few seconds and another message will pop up, something like "You have lost your connection to the server. Reconnect to access online content blah blah blah." Don't click "ok" to this either.
4) Reconnect to your internet, wait until it's finished connecting, then go back into ME and click ok to that second message.

It should pop you back out in the main menu and allow you to go into Multiplayer or load your saves without further error messages. I haven't tried actually playing a round of MP, but I was able to open my Commendation pack.

#420
gamaggedon

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Atalanta wrote...

Alright, I've found a way to get past the "Unauthorized DLC" message (the same way I've been getting past the "Purchase Failed" messages in the store). It may not work for you, but it's worth a shot right?

1) Load Mass Effect, when the error message pops up, don't click "ok."
2) Disconnect from your internet. Toggle Wifi off, unplug from ethernet, whatever.
3) Wait a few seconds and another message will pop up, something like "You have lost your connection to the server. Reconnect to access online content blah blah blah." Don't click "ok" to this either.
4) Reconnect to your internet, wait until it's finished connecting, then go back into ME and click ok to that second message.

It should pop you back out in the main menu and allow you to go into Multiplayer or load your saves without further error messages. I haven't tried actually playing a round of MP, but I was able to open my Commendation pack.


im at work right now but ill try it first thing tomorrow...thx for the help...even if it does not work still thanks for the effort

#421
Godwhacker

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Atalanta wrote...

Alright, I've found a way to get past the "Unauthorized DLC" message (the same way I've been getting past the "Purchase Failed" messages in the store). It may not work for you, but it's worth a shot right?

1) Load Mass Effect, when the error message pops up, don't click "ok."
2) Disconnect from your internet. Toggle Wifi off, unplug from ethernet, whatever.
3) Wait a few seconds and another message will pop up, something like "You have lost your connection to the server. Reconnect to access online content blah blah blah." Don't click "ok" to this either.
4) Reconnect to your internet, wait until it's finished connecting, then go back into ME and click ok to that second message.

It should pop you back out in the main menu and allow you to go into Multiplayer or load your saves without further error messages. I haven't tried actually playing a round of MP, but I was able to open my Commendation pack.


Tried a couple of times, didn't work. Thanks for trying, but cargo-cult technical support doesn't work :)

#422
ZooMas

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1) N7 Collector's Edition PC
2) Windows 7 Enterprise 64-bit
3) From Ashes, M55 Argus Assault Rifle, M90 Indra Sniper Rifle, N7 Collector's Edition Materials, Resurgence
4) Yes
5) Yes

#423
Atalanta

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Godwhacker wrote...
Tried a couple of times, didn't work. Thanks for trying, but cargo-cult technical support doesn't work :)


I just tested it a second and third time and it worked. What is the exact error you are getting?

#424
BTCentral

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Atalanta wrote...

Godwhacker wrote...
Tried a couple of times, didn't work. Thanks for trying, but cargo-cult technical support doesn't work :)


I just tested it a second and third time and it worked. What is the exact error you are getting?

Tried it three times myself too. As soon as I hit connect it takes me to an Online Pass Activation screen.

#425
Strider2K99

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1) N7 Collector's Edition PC
2) Windows 7 Ultimate 64 bit
3) From Ashes, AT12 Raider Shotgun, M55 Argus Assault Rifle, M90 Indra Sniper Rifle, N7 Collector's Edition Materials, N7 Warfare Gear, Resurgence Pack, Soundtrack
4) Yes
5) Yes

Modifié par Strider2K99, 03 mai 2012 - 09:18 .