565 réponses à ce sujet

[Entropy42]

I had this problem today, which was the first time I've tried to log into ME3 multiplayer in a while.
Which edition of the game do you own (standard, digital deluxe, etc)?
Standard

Which OS are you using?
Win 7 Ultimate 64 bit

Which DLC you have installed?
Only Resurgence

Did you get Patch 1.01?
Did you get Patch 1.02?
I have all current patches.

[Entropy42]

I also still don't have my commendation pack from the 2nd weekend operation (the one where you had to promote). I got my Victory pack for it today, but not the pack with the promotional item (and yes, I promoted 2 chars during that weekend and have "upload game data" enabled)

[I2eflux]

BTCentral wrote...

Atalanta wrote...

Godwhacker wrote...
Tried a couple of times, didn't work. Thanks for trying, but cargo-cult technical support doesn't work

I just tested it a second and third time and it worked. What is the exact error you are getting?

Tried it three times myself too. As soon as I hit connect it takes me to an Online Pass Activation screen.

Same. *sigh*

[SPENZUR]

1) N7 Collectors Edition (PC)
2) Windows 7 (64-bit)
3) From Ashes, Resurgence, and N7 Collectors Edition Bonus Content
4) Yes
5) Yes

[grimslade]

Collector's Edition
XP
From Ashes, Resurgence, and N7 Collectors Edition Bonus Content
How do I know whether I'm patched?

[nanulf]

The same situation here.
1) Physical N7 Collectors Edition (PC)
2) Windows 7 (64-bit)
3) From Ashes, Resurgence, and N7 Collectors Edition Bonus Content
4) Yes
5) Yes

[I2eflux]

Scylla Costa wrote...

Hi all,

We are already investigating this issue with the Origin team. You can help us to track down the problem faster if you reply to this forum with the following info:

Which edition of the game do you own (standard, digital deluxe, etc)?
Which OS are you using?
Which DLC you have installed?
Did you get Patch 1.01?
Did you get Patch 1.02?

1) Mass Effect 3 N7 Collector's Edition (Physical, PC)
2) Microsoft Windows 7 x64 Ultimate
3) From Ashes, Resurgence, M90 Indra Sniper Rifle, M55 Argus Assault Rifle
4) Yes
5) Yes

Modifié par I2eflux, 03 mai 2012 - 09:39 .

[Atalanta]

BTCentral wrote...
Tried it three times myself too. As soon as I hit connect it takes me to an Online Pass Activation screen.

Ah, then you're getting a different error than mine. Mine just said that it couldn't authorize From Ashes (which is what this thread is about, DLC authorization failure), and didn't say anything about Online Passes. 

Modifié par Atalanta, 03 mai 2012 - 10:13 .

[LenaMarie]

Got hit with this too now, AND did not get my commendation pack for gold extraction.

1)N7 Digital Deluxe (PC)
2) Windows 7 Pro (64-bit)
3) From Ashes, Resurgence, and N7 Collectors Edition Bonus Content, M90 Indra, M55 Argus, Valkyrie set
4) Yes
5) Yes

[Surmansuuhun]

1) N7 Collectors Edition (PC)
2) Windows 7 (64-bit)
3) From Ashes, Resurgence, and N7 Collectors Edition Bonus Content
4) Yes
5) Yes

[dimitrie]

1) Physical N7 Collectors Edition (PC)
2) Windows 7 Ultimate (64-bit)
3) From Ashes / Resurgence / N7 Collectors Edition Bonus Content / N7 Warfare Gear / M90 Indra / OST
4) Yes
5) Yes

[Elotana]

Digital Deluxe
Windows 7 Home Premium x64
All of them except the pre-order exclusives
Yes
Yes

[MaxGwenesef]

Got victory pack (yesterday) but not commendation pack for gold extraction.

Digital Deluxe
Windows 7 Home Premium x86
From Ashes, Resurgence, Digital Deluxe bonus items, preorder bonus items, Reckoning bonus items
Repaired installation (from Origin) and updated to last patch

[turbokat42]

1. N7 collectors edition
2. 7 64bit
3. All of them
4. Yes
5. Yes

[turbokat42]

Gonna go play Diablo 2 until Diablo 3 comes out. Goodbye Bioware.....for now.

[Hexi-decimal]

EA_AgentX wrote...

Hey everyone,

Sorry to hear you're having issues.

Make sure the DLC is completely downloaded  (as mentioned in the previous post) by clicking the i on the Mass Effect 3 game box in Origin. 

If you still have issues after verifying the DLC is downloaded/installed, please Talk to a Game Advisor at http://help.ea.com. They will need to verify ownership of the account/game. Once verified, provide as much information as possible so the agent can work to resolve this for you.

EA_AgentX

This is utter crap.  

[GODofWAR93]

I have the same problem

1)N7 Digital Deluxe (PC)
2) Windows 7 64-bit
3) From Ashes, Resurgence, N7 Collectors Edition Bonus Content, Reconer Knight Armor, M90 Indra, M55 Argus, and Valkyrie set
4) Yes
5) Yes

Modifié par GODofWAR93, 03 mai 2012 - 11:55 .

[HunLevente]

I paste my post from another thread:

"I've put about 41 hours in the SP having From Ashes DLC from the start. Everything was working fine until today. I started the game and after the usual "Connecting to EA servers..." it failed to recognize the DLC, so I can't load my saved game because it says I need to connect Allience Network.
Is there a way to fix it? Why did it stop working?"

"Well I've just made it work. I unpluged my Internet. Started the game (no connection ofc). Loaded my saved game.

***SPOILER***

Javik is on board. Alive and kickin'.

***SPOILER***

Pluged it back while I was still in-game."

And a question: Has the offline gaming any negative effect on the gameplay?
When I acces War Assets the N7 Ops points from promoted MP's don't appear at first but after I open the War Map (even in offline mode) I gain the points.

[gamaggedon]

good question but i have no idea...instead of going around this problem by unpluging the inet cable...reinstalling ME3/Origin or what ever, they should fix it already...its not the first time this happend to me...and i just love ME too much not to play it

[UnbornLeviathan]

Hexi-decimal wrote...

EA_AgentX wrote...

Hey everyone,

Sorry to hear you're having issues.

Make sure the DLC is completely downloaded  (as mentioned in the previous post) by clicking the i on the Mass Effect 3 game box in Origin. 

If you still have issues after verifying the DLC is downloaded/installed, please Talk to a Game Advisor at http://help.ea.com. They will need to verify ownership of the account/game. Once verified, provide as much information as possible so the agent can work to resolve this for you.

EA_AgentX

This is utter crap.  

Hahahahah.

So apparently they need to verify every account even though there's like 30 pages of people saying they're expericing this BUG.

Idiotic. 

Modifié par UnbornLeviathan, 04 mai 2012 - 05:58 .

[gamaggedon]

LOOOOOL it works...i just tried it if they did anything...and it worked...got my victory pack and all...i dont know what they did or was it something on my part...you guys should check in case you havent yet...maybe they resolved it.

[YunaFire]

Worked for me too. Connected, got into MP, that's great. Now for the bad part: I lost my Commendation pack from Operation Exorcist (checked weapons & equipment just to make sure there wasn't anything new. there wasn't.) I'm hoping it will be there later today.

[SuperZombieChow]

1) Mass Effect 3 Digital Deluxe Edition (PC)
2) Microsoft Windows 7 x64 Ultimate
3) From Ashes, Resurgence, M90 Indra Sniper Rifle, M55 Argus Assault Rifle
4) Yes
5) Yes

[Sailfindragon]

Still not working here. :-((

[Strider2K99]

I can play the game again, but I didn't get the Commendation Pack.