unable to authorize the listed dlc
#26
Posté 11 avril 2012 - 10:21
I actually unistalled the entire game and reinstalled it - did not help. I also manually clocked on each of the add-ons and updated them and also repaired instaled them - that did not work either.
not sure what else i can do to prove to the stupid system that it is my computer/user acount...
#27
Posté 11 avril 2012 - 02:04
#28
Posté 11 avril 2012 - 02:28
Modifié par HiGamerCAT, 11 avril 2012 - 02:29 .
#29
Posté 11 avril 2012 - 06:25
I bought the game online through Origin, had no problem playing till now, Ashes DLC works fine.
Guess I'm sol for the weekend Op
#30
Posté 11 avril 2012 - 09:25
#31
Posté 11 avril 2012 - 09:29
#32
Posté 12 avril 2012 - 01:35
Decided to try and login on my machine with another account and got the same error. Then used the other account on a different computer and it worked, the Multiplayer DLC loaded. So, i suspected it was my computer and not anything on EA's side.
So next steps... I shut down the game and Origins. Uninstalled origin's client. Went through Registry and deleted any keys with "Mass Effect 3" in it. About 15 probably. Then i deleted the DLC and all config files i could find in the actual game folder. I did not fully delete the game nor did i delete my save games. But in the same game folder i did delete some config / meta looking files.
Re-installed origins, re-installed the DLC's and now everything seems to be working.
#33
Posté 12 avril 2012 - 02:36
The first solution both of the previous tickets from strange indian names were to copy paste the install directions from Origin.
After I told them both they werent paying attention they came up with different solutions.
The first solution was to run ipconfig reconfigurations.
The second individuals solutions were to play with my account settings and make me redownload the game.
Neither solution provided any change to the messege I am getting in game.
Very angering.
At the very least please let us know you acknowledge that this is an issue with EA's validation and that you are looking into it. Silence is disrespect for your customers.
#34
Posté 12 avril 2012 - 07:01
#35
Posté 12 avril 2012 - 08:40
Tuix wrote...
The service is a joke. Everytime I talk to techie I have this wierd feeling he doesnt read what I write. And always answers like reinstal, reinstal with revo, reinstal origin, reinstal everything- that's what I did without their help.
I get that, but did you try to reinstall?
#36
Posté 12 avril 2012 - 11:39
iNgUmA69 wrote...
Tuix wrote...
The service is a joke. Everytime I talk to techie I have this wierd feeling he doesnt read what I write. And always answers like reinstal, reinstal with revo, reinstal origin, reinstal everything- that's what I did without their help.
I get that, but did you try to reinstall?[smilie]http://social.bioware.com/images/forum/emoticons/whistling.png[/smilie]
OH you did not ... !
Modifié par Tuix, 12 avril 2012 - 11:40 .
#37
Posté 12 avril 2012 - 11:45
#38
Posté 12 avril 2012 - 11:57
Only thing that made my resurgence DLC work was using FlyVPN program. Then I could see "downloadable content" option in my main menu and I could actually play this DLC too bad the moment trail version of FlyVPN expired I got disconeccted From game. And after another launch the problem with Authorization came back
http://www.flyvpn.com/
Modifié par Tuix, 12 avril 2012 - 11:57 .
#39
Posté 12 avril 2012 - 12:23
Yet i will trying run ME on another comp in my apartaments. If there game will worked, i will burn my comp with holly fire.
EDIT: On another comp all work perfect. I will trying to re-instal my OS, no other variant's.
Modifié par xGoGix, 12 avril 2012 - 01:11 .
#40
Posté 12 avril 2012 - 01:22
#41
Posté 12 avril 2012 - 02:22
#42
Posté 12 avril 2012 - 03:55
Reinstallation took forever and didn't work for me. How sad.Tuix wrote...
huh yes this sux then BUT hEy if reinstal will work for you then you have your sollution finally (harsh one but still), mine problem occurs on my both comps.
#43
Posté 12 avril 2012 - 10:38
We tried that. Fail.
He deleted my N7 digital deluxe and readded it.
We tried this. Also fail.
He spent a lot of time tinkering. Had me delete my local files which I am guessing were my encrypted key because after Origin restarted it appeared again.
No success.
After all of this and more he told me he was elevating it, and I told him to please include this forum thread to understand that many users are having this issue.
Hopefully some progress...
#44
Posté 13 avril 2012 - 02:24
We are already investigating this issue with the Origin team. You can help us to track down the problem faster if you reply to this forum with the following info:
Which edition of the game do you own (standard, digital deluxe, etc)?
Which OS are you using?
Which DLC you have installed?
Did you get Patch 1.01?
Did you get Patch 1.02?
#45
Posté 13 avril 2012 - 02:53
#46
Posté 13 avril 2012 - 04:05
Tuix wrote...
xGoGix do you have by any chance hamachi ? And is your "update to the pre-release version if available" option in orgin turned on ?
No, i don't have hamachi. And yep, this option is turned on.
Properly, reinstall the OS helped me. In main menu is a option "Downloadable content" yet and not anything error's messages.
#47
Posté 13 avril 2012 - 04:25
I am running the game on Windows 7 on a laptop and I have the latest version of Mass Effect 3, patch 1.02. Just a wild assumption here, I beleive there is something wrong with the origin server not being able to recognize and authenticate the code for resurgence DLC. Thus this may explain why I DO NOT have a resurgence DLC listed in my registered game content of Mass Effect 3 on my Bioware Social Network account.
Please do fix this Bioware, I don't want to miss out on the Weekend event!
#48
Posté 13 avril 2012 - 05:42
I'm owner of Mass Effect digital deluxe edition n7;
i'm using Windows 7 x32;
i have all DLC, that i can have: From Ashes, Online Pass (N7 Collector's Edition) and Resurgence Pack;
yes i've got Patch 1.01, and later Patch 1.02
Please fix it, i'm really in love with this game!
#49
Posté 13 avril 2012 - 07:27
Mass Effect Standard Edition,
Windows 7 X64
I have all DLC, From Ashes, Resurgeance, Indra Rifle and N7 Warfare Gear.
I have all patches on.
#50
Posté 13 avril 2012 - 08:00
- I have the N7 Collector's Edition on PC
- Windows 7 x64 home premium
- From Ashes, M55 Argus Assault Rifle, Resurgence Pack, and N7 Collector's edition materials
- I also have both patches (1.01 and 1.02)
Modifié par ruka_09, 13 avril 2012 - 08:01 .





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