565 réponses à ce sujet

[Tuix]

Mass effect digital standard edition,
Win 7 x64
DLC :only resurgence
All patches

ps.
Blacktruper you have priv message

[Jaimehere]

Mass Effect 3 Standard
Windows 7 Ultimate
DLC:Those that come along with the pre-order + From Ashes
Both patches gotten, game version is now 1.02

[Cardelon]

Hello,
- Mass Effect N7 Colletcor's (German version)
- Windows 7 X64 Home Premiu
- all DLC, From Ashes, Resurgeance, Indra Rifle and N7 Warfare Gear
- I have all patches
- I can't start MP and SP with DLC "From Ashes"

[Tabibito02]

ME3 Standard edition
Windows 7 x64 Home Premium SP1
N7 Warfare Gear, Resurgence, Opn. Raptor commendation
Both patches, game version is 1.02

[mjb203]

Scylla Costa wrote...

Hi all,

We are already investigating this issue with the Origin team. You can help us to track down the problem faster if you reply to this forum with the following info:

Which edition of the game do you own (standard, digital deluxe, etc)?
Which OS are you using?
Which DLC you have installed?
Did you get Patch 1.01?
Did you get Patch 1.02?

Hi there Scylla,

My problem has already been fixed after talking with a couple of techs on EA help, but in an effort to help the other folks out who have also had this problem I'll throw in my information too.

I have the N7 Collector's edition (disk version)
Running Windows Vista
And since the problem started with me last Friday (April 6), I only had whatever updates were out at the time (however, I will say that when it first happened I still had access to From Ashes, but after downloading the Resurgence pack, I was no longer able to access From Ashes)

Like I said, everything is going fine (as of now, anyway) after talking with EA help (had to uninstall ME3, was given a new code to access the N7 edition, downloaded N7 edition and given a new code for From Ashes -> everything is good)

Edit: a bit more info for you, I also had the Indra rifle, all pre-order bonuses (a buddy gave me his for the N7 warfare gear as he didn't want it for some reason, I had the AT-12 shotgun and Argus rifle), Collector's Edition material, etc.  When it first happened, I was unable to connect to the EA servers and my Online Pass was not being recognized (some screenshots have been posted in this thread:  http://social.biowar...10307454-1.html )

Modifié par mjb203, 13 avril 2012 - 12:05 .

[MwRDKY]

ME3 N7 Collector's Edition (disk version)
Windows 7 Home Premium 64bit Service Pack 1
From Ashes, M55 Argus, M90 Indra, Soundtrack, N7's Collector Edition Materials N7 Warfare Gear, Resurgence pack
Had Patch 1.01, now updated to Patch 1.02.

Modifié par MwRDKY, 13 avril 2012 - 11:51 .

[Tornomer]

ME3 N7 Digital Deluxe
Win 7 x64 Pro & Win XP SP3
From Ashes, Reckoner-Knight, Online Pass (N7 Collector's Edition), AT12 Raider Shotgun Pack, M55 Argus Assault Rifle, Chakram Launcher, M90 Indra Sniper Rifle, Collector's Assault Rifle(MP), Resurgence Pack.
Patched 1.01 now 1.02

Modifié par Tornomer, 13 avril 2012 - 01:49 .

[kSAntiS]

ME3 N7 Digital Deluxe
Win7 X64
All patches and DLC avalible now

[dstrawberrygirl]

ME3 N7 Digital Deluxe with:
AT12 Raider Shotgun, From Ashes, M90 Indra Sniper Rifle, N7 Collector's Edition Materials, Resurgance, Reckoner Knight armor.
Running on Windows 7 x64 Ultimate

Game first discovered broken (unable to authorize DLC) on Sat Apr 7 2pm Eastern US. Last successfully played Thursday April 5th, around 1pm Eastern US. My error originally stated only From Ashes was unavailable, but the following day I had the extra information that my online entitlement was missing too.

Game broke when I was on 1.01, now patched to 1.02. Case escalated with EA help, they estimate (as of this morning) 1-2 weeks for a response due to their workload.

[AxvilK]

My game ran fine till Resurgence. I have the Digital Deluxe (came with Ashes) on a 64 bit Win, had no problem with ME 3 (besides the SP ending) till the MP DLC failed to properly authorize after grabbing it on Tues.. Haven't played since
Any word on how to "log into the alliance network" and get the free DLC authenticated?

[Cardelon]

AxvilK wrote...

My game ran fine till Resurgence. I have the Digital Deluxe (came with Ashes) on a 64 bit Win, had no problem with ME 3 (besides the SP ending) till the MP DLC failed to properly authorize after grabbing it on Tues.. Haven't played since
Any word on how to "log into the alliance network" and get the free DLC authenticated?

same to me

[wotmaniac]

My friend has the same problem. He bought the game on Origin, but after resurgence, each time he want to play, he has to reset the router.

[fuchsmaister]

ME3 N7 Collector's Edition (disk version)
Windows 7 Home Premium 64bit Service Pack 1
From Ashes, M55 Argus, M90 Indra, Soundtrack, N7's Collector Edition Materials N7 Warfare Gear, Resurgence pack
Patch 1.02.

[Kopikatsu]

Scylla Costa wrote...

Hi all,

We are already investigating this issue with the Origin team. You can help us to track down the problem faster if you reply to this forum with the following info:

Which edition of the game do you own (standard, digital deluxe, etc)?
Which OS are you using?
Which DLC you have installed?
Did you get Patch 1.01?
Did you get Patch 1.02?

Digital Deluxe
Windows 7 Home EditionAT12 Raider Shotgun, From Ashes, N7 Collector's Edition Materials, Resurgance, Reckoner Knight armor.
Yes
Yes

Modifié par Kopikatsu, 13 avril 2012 - 05:43 .

[brainless78]

Digital deluxe on windows 7, every DLC installed. Still won't authorize from ashes and the collector thingies. FIX YOUR DAMN THING.

[VitarSM]

OMG i've entered just now, and no error, i'm shocked! YEAH!!!!!!!!!!!!!!!

[Wolfenrot]

VitarSM wrote...

OMG i've entered just now, and no error, i'm shocked! YEAH!!!!!!!!!!!!!!!

A Miracle?
I'm downloading the game. Again. Third time

[LT.INSTG8R]

Jaimehere wrote...

Mass Effect 3 Standard
Windows 7 Ultimate
DLC:Those that come along with the pre-order + From Ashes
Both patches gotten, game version is now 1.02

Same just with Win 7 Pro 64. I had the issue of needing the "Online Pass"  before the patch but now patched and downloaded Resurgence DLC. Issue still remains that I need an "Online Pass" so can't authorise DLC so can't load SP Saves or play MP. 

[Thomas.berubeg]

Mass effect 3 standard
Windows 7 x64
Indra, Amalur DLCs, Preorder DLC, From ashes, Resurgence (the error occurs in relation to the last 2 DLCs, and has been since release.
Most recent Patches

Note: There were alot of problems with the Date check for my account/Game.

Modifié par Thomas.berubeg, 13 avril 2012 - 11:59 .

[Akrim_Drak]

I just encountered the "Cannot authorize DLC: From Ashes" thing today. Few days ago I got the online pass problem but they managed to fix that thankfully. I play MP A LOT!

1. PC N7 Collectors Retail Version
2. Windows Vista 64bit
3. From Ashes(worked fine till today) and Resurgance(works fine now)
4. Yes
5. Yes

Modifié par Akrim_Drak, 14 avril 2012 - 01:57 .

[Blacktruper]

Hey guys,
I am an owner of Mass Effect 3 Digital Deluxe Edition and I had the 'Unable to authorize the listed DLC. Please log in to the Allience Network with the account used to purchase the DLC. Resurgence Multiplayer Expansion'  problem for Mass Effect 3 on my Winodws 7 64bit ever since I downloaded and installed resugence DLC from Origin. However I fixed the problem by performing a complete reinstall of the game.

Here is what I did:

1. Manually uninstall Mass Effect 3. (Please follow the instruction in this Link https://help.ea.com/...3?showhome=true).

2. Download Mass Effect 3 from your Origin Client and reinstall.

3. Here is the important part. Once when ME3 finishes its installing process, you may want to restore your save profile which you had backed up before uninstalling the game, however that being said, do not copy the whole original bioware folder (which contains your local save profiles) to replace the new bioware folder that was generated after reinstalling. Instead, only copy the save file located in your old bioware folder and paste it on the new bioware' save folder. The bioware' save file location may vary depends on your operating system. For my case, ME3's save file is located at: Documents:/ Bioware/Mass Effect 3/save.

4. Now after you have completed above steps, start up Mass Effect 3 and observe whether the problem persists. If not congratulation and enjoy your game.

My method may not work for everyone. But please do provide feedback whether or not this solves your issue.

Modifié par Blacktruper, 14 avril 2012 - 03:52 .

[Cardelon]

Blacktruper wrote...

Hey guys,
I am an owner of Mass Effect 3 Digital Deluxe Edition and I had the 'Unable to authorize the listed DLC. Please log in to the Allience Network with the account used to purchase the DLC. Resurgence Multiplayer Expansion'  problem for Mass Effect 3 on my Winodws 7 64bit ever since I downloaded and installed resugence DLC from Origin. However I fixed the problem by performing a complete reinstall of the game.

Here is what I did:

1. Manually uninstall Mass Effect 3. (Please follow the instruction in this Link https://help.ea.com/...3?showhome=true).

2. Download Mass Effect 3 from your Origin Client and reinstall.

3. Here is the important part. Once when ME3 finishes its installing process, you may want to restore your save profile which you had backed up before uninstalling the game, however that being said, do not copy the whole original bioware folder (which contains your local save profiles) to replace the new bioware folder that was generated after reinstalling. Instead, only copy the save file located in your old bioware folder and paste it on the new bioware' save folder. The bioware' save file location may vary depends on your operating system. For my case, ME3's save file is located at: Documents:/ Bioware/Mass Effect 3/save.

4. Now after you have completed above steps, start up Mass Effect 3 and observe whether the problem persists. If not congratulation and enjoy your game.

My method may not work for everyone. But please do provide feedback whether or not this solves your issue.

didn't work for me - anyhow thanks for your given support, I have the German boxed version from N7 CE, WIN7 64 bit, all patches, DLC'S and extra contents installed.

[Tuix]

before reinstalling anything just check If you have "update to the pre-release version if available" option selected in orgin's settings.? If not select it restard orgin, check for updates for mass effect and try again.

[Cardelon]

Tuix wrote...

before reinstalling anything just check If you have "update to the pre-release version if available" option selected in orgin's settings.? If not select it restard orgin, check for updates for mass effect and try again.

It was selected, updates checked - no success. For me the problem appeared after installing the Resurgence DLC. It should be now in responsibility of Bioware/EA to get this issue solved and closed.

[jereck63]

PC N7 Collectors Edition
Windows 7 64 bit
From Ashes, Resurgence Pack, N7 Collectors Edition Materials.
Have both patches.

My problem started about 2 and a half weeks ago, before the Resurgence pack.  Just get the "Unable to authorize Online Pass or From Ashes DLC"

Modifié par jereck63, 14 avril 2012 - 02:20 .