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4 MB update now crashes my xbox on mass effect main menu


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#26
Ravenmyste

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Varstahl wrote...

I confirm the problem. I tried to join multiplayer since yesterday I finished the insanity story. 4MB download, "Connecting to EA", Xbox freezes. Tried with both DVDs, none working.

I'm playing with the italian version, if it has anything to do with the problem.



yeah it does this to me  first time it applied the patch to my xbox it would freeze at connecting to ea server, restarted was fine went into game to see what had changed i thought this was the face patch when i started a new game to import from me1,2.it didnt do it..

then i went back into mp after i exited the game and restarted it again from a cold start let  stay off for a hour and then started it up and again it froze at the connecting to  EA servers had to restart it again and once again this time it worked could see the imported faces and no i have it shot off again hoping to see  if doesnt freeze up again  when i  let sit  for a hour

#27
mybudgee

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I am stunned...

#28
fuzzyroo

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I'm experiencing the same issues. Xbox freezes when the right before main menu when game connects to EA servers.

Edit------
Swapping disks to try and get around this: No avail  I get to the start screen, then once the game tries to communicate to EA servers, whole xbox freezes....

Modifié par fuzzyroo, 11 avril 2012 - 06:58 .


#29
douglasde0519

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Same here. Can't wait to see what the patch to this patch does. Maybe it will fry my Xbox entirely.

#30
tamperous

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Alright tried it again after the success last go around. No dice, its locking up every other time I start the game.

Good to know Bioware's QA department is on the job in these forums locking up threads that criticize Casey Hudson.

#31
Revan654

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Same here having the same Issues.

#32
Godlywith2blades

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I find biowares lack of patching skills disturbing.

#33
Sen4lifE

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INMATEofARKHAM wrote...

Ditto. I do get past the DLC check but right after that I crash and can only reboot my system. (example: If I'm in a party chat the chat is over in mid sentence.)


What edition of Xbox 360 are you all using?  In some cases, albeit rare, game glitches occur per Xbox system, in fact, with things such as backwards compatibility, even with the same edition of the console some individual consoles experience glitches and bugs that others don't but this may be related to the generation of console you have.

I'm using an Xbox 360 Slim (Halo: Reach Edition), and I haven't yet have a problem starting the game but my hunch could be wrong.

Edit: I am also using the North American version of the game.  Posting what system/game type you use may help solve the problem.

Modifié par Sen4lifE, 11 avril 2012 - 07:21 .


#34
Sen4lifE

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tamperous wrote...

Alright tried it again after the success last go around. No dice, its locking up every other time I start the game.

Good to know Bioware's QA department is on the job in these forums locking up threads that criticize Casey Hudson.


QA doesn't lock threads, and Casey Hudson doesn't make updates.

#35
Sen4lifE

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fuzzyroo wrote...

I'm experiencing the same issues. Xbox freezes when the right before main menu when game connects to EA servers.

Edit------
Swapping disks to try and get around this: No avail  I get to the start screen, then once the game tries to communicate to EA servers, whole xbox freezes....


Is it possible to disconnect from the internet during initial launch, then when you're successfully in the menu try connecting to the EA servers after, or start a save game (don't know if this will conflict with DLC) then reconnect to the internet?

#36
ChestnutFirefly

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... really? A patch that makes the game unplayable and freezes my xbox...

"Testing", we have dismissed that claim...

#37
Wiljy926

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Ive cleared my cache for the 3rd time and redownloaded the update and as of now all seems ok. I am using the 250GB 360 slim and in the UK by the way so this problem seems to be affecting everyone worldwide.

#38
Wolfe bane2020

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all i had to do was restart once, now when i go to the main menu it no longer auto connects to EA Servers, i can still manually connect it if i want however

#39
SmokePants

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I was having this trouble, but then I tossed salt over my shoulder and spun in place three times and it worked.

#40
III_wAR

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yeah, downloaded the update, imported one of my characters, tried to get on later and my game freezes at the menu screen....sigh

#41
Giggles77

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Downloaded the upate with no issue.  Started playing my Insanity game and I noticed that the first kill pops up a status for 1/5000 Veteran Kills.  I had 3000 before the update.  I closed out the game and tried to restart it and it locked up.  After a few tries I was able to get in but now my kills and Insanity level progress has been reset.  I was a little over halfway on both.  I hope there is a way to recover this.  Major bummer ...

#42
TsaiMeLemoni

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SmokePants wrote...

I was having this trouble, but then I tossed salt over my shoulder and spun in place three times and it worked.


This seems legit, will be trying it right after cleansing my home's aura.

#43
tamperous

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Sen4lifE wrote...

tamperous wrote...

Alright tried it again after the success last go around. No dice, its locking up every other time I start the game.

Good to know Bioware's QA department is on the job in these forums locking up threads that criticize Casey Hudson.


QA doesn't lock threads, and Casey Hudson doesn't make updates.


Check John Epler and Stanley Woo's et als Job descriptions under their community profiles. I assure you their primary job is QA/Testing. Bioware management has them defending artistic integrity, when they're paid to ensure the game is playable.

I'm not creative enough to make this stuff up.

Modifié par tamperous, 11 avril 2012 - 08:19 .


#44
Hobo Life

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I've been having the problem non-stop since 5:45 AM when it forced me
off Xbox live to download the patch. I have called EA 3 times now with
new info about the way it is failing at the checks. Please call EA at
(866) 543 5435 and give them details on your problems as I have. I will
go through the steps I have done so all of you can try and hope for
better results.

After every step I tried launching Mass Effect 3
to either get stuck in an eternal load loop or to outright freeze right
after the press start screen.
1: Delete system cache (This was done
after every time I started the game since the update has been the
obvious problem I wanted to test this in as many setups as I could.)
2: Delete online pass then re-download.
3: Remove game from HDD.
4: Deleted DLCs. (Both Resurgence and From Ashes.)
5: Tried both discs.
6: Removed profile then downloaded it from Xbox.
7:
Force the Xbox to re-sync to Xbox live by changing the date to
11/15/2005. (You have to be signed out to change the date and time)
8: Installed both discs to my HDD then retried with both discs.
9:
Downloaded the DLCs again then tried with my Ethernet unplugged.
(Worked to play single player but the moment you reconnect to Xbox live
you wither get load locked while connecting to Xbox live or sent to the
game start-up because of the sign-in change that has occurred.)
10: Tested my connection to Battlefield 3, Battlefield: Bad Company 2, and Battlefield 1943. All perfect.
11: Received a new online pass from EA support. Did not solve the issue, just started freezing at a different screen.
12: Contemplated the fun of hitting something with a crowbar but then realized I didn't feel like going outside quite yet.
13: Glared at my frozen Xbox hoping it could sense my disappointment of the update.
14: Ate an ice cream sandwich and came to the forums to report the fun I have been having since 5:45 AM CST.

So
the last 3 we're not anything technical but they did make me ok with
the situation for the time. Just remember folks. This is not an issue
with connecting to EA servers. This issue with the with the checks the
game does of your EA server connection, downloaded content, save games,
then EA server connection again. I have had it actually connect to EA
so I could see my Galaxy at war readiness but had a load loop of
"Checking downloadable content" overlaying my "Resume game; New game;
Load game; Multiplayer; Download Content" menu list so I was unable to
hit anything besides my Microsoft button and inevitably, dashboard.


NOTE: While I do seem to be a very unlucky person most people on my friends list by sheer repetition are able to eventually get past these checks and log on to play both Singleplayer or Multiplayer so keep giving it a try. I hope at some point I can get to play my Geth Hunter some more.

#45
Zero_X02

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My game crashes now that I installed this stupid patch. Bioware, you are supposed to fix things with patches! Learn to playtest your products!

#46
Arani Serra

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Like everyone else, my xbox freezes while "Connecting to EA Servers" at the main menu and the only way I can get it to respond again is to turn it off and back on.

#47
Faded_Jeans

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My XBox is now freezing when I start the game, "connecting to EA Servers". I have the collector's edition. The patch installed today with XBox Live Update.

Modifié par Faded_Jeans, 11 avril 2012 - 09:32 .


#48
mass perfection

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bEAst servers.

#49
renegade_shepard

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same problem. tried both loading from either disk didn't matter.

#50
seedubya85

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Same for me, freezing at connecting to EA servers, can't come out the game so i have to restart my xbox, when i go on a second time it works, 3 times now.