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Persistent error in Store - Please assist


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7 réponses à ce sujet

#1
Simiancustard

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I attempted to buy 4 of the Premium Spectre packs, but after each purchase I received an error  saying  "One or more of your purchases failed to process..."  I restarted the multiplayer after the 4th purchase, but...now... whenever I visit the store, I get the same error. Please help.  

Modifié par Simiancustard, 11 avril 2012 - 09:15 .


#2
Battlepope190

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There is no fix that I'm aware of...

#3
Simiancustard

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So my points and money are now lost to the ether?

#4
Browneye_Vamp84

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I have lost alot of game credits because of this error. Sometimes it works, but it's more like 9 out of 10 tries it ends in failure.

#5
geistinvader

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You have to call Sony, explain the issue, and that EA/Bioware arent doing anything to fix the problem. You will probably have to call back 2 or 3 times, but if you are persistant, like me, than you will receive a refund. Sony refunded $5 to me in my PSN Cart for 2 failed spectre pack purchases.

#6
Bantz

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if you used game credits you should have the items check your inventory you should have consumables/guns/characters w/e that you didn't have before. If you paid with cash you're sol.

#7
Richlando

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Its happened to me ALOT with money purchases, always got what I bought eventually by exiting the game and going back in but its VERY annoying..but w/e.

Oh and as far as cash purchases go its in your account management transactions and also held in your services for ME3 list, Pending will show quanity (0 or 1) Those do get processed it just can take some time for it to occur.

Modifié par Richlando, 13 avril 2012 - 02:28 .


#8
GarG PS3

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Same as before, the patch didn't help. :P