537 réponses à ce sujet

[madzilla84]

Da HALOSHOCK wrote...

madzilla84 wrote...

I just want to be able to play my game again. It's been 11 days now since I've been able to access it at all - sure, I can play SP offline, but it needs to be online for the Galaxy at War connection - currently mandatory for the 'best' ending. And of course I can't access MP at all.

Some indication of whether this is fixable in the near future/ a rough time scale would be very much appreciated.

try this it works for multiplayer only
http://social.biowar.../index/11307827

I'm on PS3 (there's no official thread for this issue in the PS3 forum), but thank you for the suggestion

[Lyria]

Thomas Abram wrote...

We're getting closer - Couple additional questions:

#1. Does switching connection method get you to connect to EA Servers (IE, if you're on wireless and you go wired does it work or viceversa)?

#2. If this does/doesn't work can you use speettest.net - ping the closest location to you and post the location used/upload speed/download speed?

You've all been great in assisting us with our investigation and we hope to have a solution ASAP!

#1 No change.  I can connect to EA servers.  I get kicked off randomly.

#2 went to speedtest.net
     Nashville, TN pingged:  Ping:62ms, Download Speed:13.93mbs, Upload Speed: 5.44mbs

I have continued to be disconnected while playing the game.  Happens once per 5 hour session.  At times the game says I cannot connect to servers, I exit then restart multiplayer but cannot connect.  I still have to exit the game entirely and then restart the game to reconnect to the servers.

Thanks.

[HippeusOmega]

Not sure if this is relevant or not Thomas Abram but I did have the EA Server crash problems at first. Now I seem to have a new problem. Seems whenever I try to log into EA Servers it boots me from XBL all together. Does it on ME2 and ME3 now. When my Connection is stable and such.

[MrnDpty161]

Boy... first I'm forced to swallow the bitter ending...

...and now I can't even play the dag gone game at all due to some weirdness with EA servers.

Man.

[Asch Lavigne]

Do you guys need any data from people who aren't having this issue? (Don't know if that would help at all)

[Salz99]

Mine just started today. Gets to "Connecting to EA Servers" and that's all I get. Can't play multiplayer, single player... I've got nothing. But I can hit the XBox button and quit the game.

[madzilla84]

If it helps with diagnostics (you never know), I have ME3 on both PS3 and Xbox, both N7 editions with Warfare Pack installed ... my existing saves are on PS3 so I've been trying that one, which is still locking up on Connecting to EA Servers. I don't have any SP save games on the Xbox yet as it's very new, I've only played MP on it so far.

I just popped in the Xbox copy to check, downloaded the patch ... and it works fine. Both consoles are connected wirelessly to the same router and use the same Origin account.

[Superelf62]

Was perpetually stuck on the "checking downloadable content" statement while loading the main menu. I tried a workaround by disconnecting myself from xbox live, getting into the game and loading the main menu, then re-connecting to xbox live, based on this thread http://social.biowar...7827/1#11595676

This problem started directly after the patch, seemed to go away, but re-surfaced when I turned off the auto log-in to my origin account option. I have now turned that back on (when I got in via the workaround mentioned above) and I no longer have any problems.

I suggest other people with the problem mention if they have the auto log-in turned on or off. If this is indeed a common factor for everyone with the problem, then perhaps it is the source of the problem. Perhaps when it recognizes it is connected to the internet, it tries to check something about the DLC on the Origin server, but doesn't first check if it's actually logged in to Origin so it just tries and gets stuck.

Modifié par Superelf62, 22 avril 2012 - 03:03 .

[hugh305]

We're getting closer - Couple additional questions:

#1. Does switching connection method get you to connect to EA Servers (IE, if you're on wireless and you go wired does it work or viceversa)?

#2. If this does/doesn't work can you use speettest.net - ping the closest location to you and post the location used/upload speed/download speed?

Switching doesn't help

Brisbane, ping 64, DL 0.4mps, UL 0.1mps 

[suikodudeman]

Origin ID: Suikodudeman
Gamertage: Suikodudeman
I have not modified any files.
Patch downloaded normally.
Started today, April 22, 2012 at noon Eastern Time. (No troubles with it till today)
I live in Canton, Georgia.
N7 Collector's Edition with all DLC, not Kinect enabled.

[elarem]

Further to my previous post: After days playing the SP game whilst disconnected from XBox Live the patch now seems to be working correctly.

As usual I cleared the cache, downloaded the patch but did not start the game. Switched off the console and then restarted. The only difference between this attempt and the previous attempts was that I now had the EA automatic log-on enabled. Two days later the game is still working.

[W3T NINJA]

 W3T NINIJA
W3T NINJA
NO
NO
6-7 days ago
Yes
None of the "fixes" people suggest work

Modifié par W3T NINJA, 22 avril 2012 - 08:48 .

[MrnDpty161]

Question --- how does one clear the cache?

[Booberry Radley]

To clear the Xbox360 system data cache go to settings, click on system, click storage, highlight hard drive, with hard drive highlighted press "Y" for device options, go to Clear System Cache press "A". This is considered maintenance and will not cause any negative effects on the system. It will only remove all mandatory game updates which will reapply the next time you play that game.

[SaintMargorach]

I had  a problem withg the xbox freezing when connecting to ea and after clearing my cache i had the stuck at checking downloadable content.

i tried a few things and found a workaround for myself.

i uninstall the resurgence pack. start the game go to doabnloadable content , redownload resurgence and then start multiplayer..
if i go back to the dash and start the game again, ill get stuck at checking doanloadable content

[AZZKIKN420]

Origin ID: AZZKIKN360
Gamertag: AZZKIKN360
Modified Files: No
Odd Behavior: No
Started Crashing: 4/23/2012
Still Crashing: At this time (2:38 AM PST)
Consle: Xbox 360 Arcade with 120GB HDD
Can still play SP and use Xbox guide

[AZZKIKN420]

Origin ID: AZZKIKN360
Gamertag: AZZKIKN360
Modified Files: No
Odd Behavior: No
Started Crashing: 4/23/2012
Still Crashing: At this time (2:38 AM PST)
Consle: Xbox 360 Arcade with 120GB HDD
Can still play SP and use Xbox guide
Location :San Diego CA

[Reign Tsumiraki]

Thomas Abram wrote...

1.Which Country/City are you in?
2.When you crash/lockup are you able to press the Xbox main button to bring up the dashboard?
3.When you crash/lockup are there any animations still playing/text scrolling/anything moving on the screen?
4.If you unplug your ethernet cable are you able to continue into single player?
5. Origin ID
6. Gamertag
7. Have you modified any files within the Xbox previous to the patch installation (SP or MP)?
8. Did you notice any odd behavior/flow when installing the patch?
9. What time did you start crashing?
10. Are you still crashing (please check right before you post)?

1.Tallahassee, Florida, USA.
2. No.
3. No. Console refuses to do anything.
4. No. It freezes offline as well.
5. N/A
6. Reign Tsumiraki (xbox live)
7. I was playing in a match in MP.
8. No.
9. After about 10 matches after the patch was installed.
10. Yes. 

[SofieShepard]

12 days later, is there any hope in sight?

[Da HALOSHOCK]

yes there is i havent been able 2 play for 12 days as of 3 hours ago i can

[Reign Tsumiraki]

Da HALOSHOCK wrote...

yes there is i havent been able 2 play for 12 days as of 3 hours ago i can

Really?

Well... Might as well give it another try...

[Reign Tsumiraki]

Reign Tsumiraki wrote...

Da HALOSHOCK wrote...

yes there is i havent been able 2 play for 12 days as of 3 hours ago i can

Really?

Well... Might as well give it another try...

Nope. It's still broken for me. Again, I can start it with my other gamer profiles, but can't access my main without it freezing up before the "Press Start" screen.

[madzilla84]

I checked again too just now ... still nothing, stays on 'Connecting to EA Servers' screen indefinitely, still.

[Booberry Radley]

Still "Connecting to EA Servers". If I disconnect from internet and switch off auto sign-in I'm at "Checking Downloadable Content". Single player seems O.K. (Oll Korrect for anyone that doesn"t know what O.K. stands for) while disconnected though. Threw in some trivia you, this forum is feeling pointless.

[maxatv1990]

where's an update for this. how long until we get a fix?