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[Patch 2] *Update 3* Game crashes when connecting to EA Servers


537 respuestas en este tema

#26
TylinSabre

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Thomas Abram wrote...

We are aware of the issues people are having when connecting to the EA Servers.

We are currently investigating this and if this issue is happening to you it would be greatly appreciated if you could post in this thread with the following information:

- Origin ID
- Gamertag
- Have you modified any files within the Xbox previous to the patch installation (SP or MP)?
- Did you notice any odd behavior/flow when installing the patch?
- What time did you start crashing?
- Are you still crashing (please check right before you post)?

We are aware that some users are getting back in and we are monitoring this very carefully. If there is something you feel is relevant to our investigation that you encounter please post it.

Regards,

Thomas Abram


rdmusn2005
rdmusn2005
No
No
4pm CST
Yes/No.. I no longer freeze/crash at connecting to EA Servers, but I get STUCK at the checking downloadable content and it never goes to the main menu. Somehow, the atuo-logon of EA Servers is off, and I have to connect, which it does.

Makes the game unplayable with the current setting.

#27
raindom357

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- Origin ID raindom357
- Gamertag orphen357
- Have you modified any files within the Xbox previous to the patch installation (SP or MP)? No
- Did you notice any odd behavior/flow when installing the patch? Yes, i have to download two times the patch
 because the first time the dlc file was corrupt
- What time did you start crashing? In the part that saids conect with your ea account
- Are you still crashing (please check right before you post)? Si

We are aware that some users are getting back in and we are monitoring this very carefully. If there is something you feel is relevant to our investigation that you encounter please post it.


Aditional info. I am from Mexico city and i don´t have a good level in speak or write english skills.

Update: Now freeze in the cheking dlc in spanish is "comprobando contenido descargable".

Editado por raindom357, 12 abril 2012 - 12:19 .


#28
alcatan

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@Thomas Abram, If you have access to EA support and can lookup their open cases, I logged a case with them at about 21:30, the Case number is 03678364

Editado por alcatan, 12 abril 2012 - 12:05 .


#29
speedy111280

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Origin id: speedy111280
Gamertag: les111280
Have you modified any files within the Xbox previous to the patch installation (SP or MP)?
no
Did you notice any odd behavior/flow when installing the patch?
No it downloaded right away earlier today with no problems..
What time did you start crashing?
Around 5:00pm CST, it had been working just fine earlier when I downloaded the patch and played MP for about an hour but then I switched over to Kingdoms of Amalur for a few hours and when I came back to ME3.
Are you still crashing (please check right before you post)?
No, I was able to get back in once the patch re-downloaded after clearing the cache on the HD.

#30
Pwnisher09

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As Udina would say "This is an outrage!".

#31
CDRSkyShepard

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A friend of mine had his Xbox heat up upon downloading the patch. I dunno if anyone else has had this problem, but I thought I'd bring it up.

#32
Razorsedge820

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-Razorsedge820
-V RazorsEdge V
-No
-No
-April 11th 6:30 PM (EST)
-YES!!!!!

#33
ODST 5723

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ODST 5723
ODST 5723
No
No
7:00 PM EST
Yes

#34
paspinall

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No Origin ID
GamerID: Paspinall
No modifications make
No problems downloading patch
Single crash immediatly after install of patch then about 3 hours prior to this post persistant crashing began
have just managed to connect to the server as I wrote this, have yet to connect to a multiplay game however. 

#35
ClaudiusTestudo

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Origin ID: Serethirin
Gamertag: ClaudiusTestudo
Modified Files: No
Odd Behavior: No
Started Crashing: Immediately after installing patch ca. 5:00 Eastern US
Still Crashing: Not at the moment (8:09 Eastern)

#36
Bat32391

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Huh. Thats wierd, my game started right before I was about give my info.

#37
NuB Doc XO

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Origin ID- Nub Doc XO
- Gamertag- Veteran Doc
- Have you modified any files within the Xbox previous to the patch installation (SP or MP)? NO
- Did you notice any odd behavior/flow when installing the patch? NO
- What time did you start crashing? Immediately after installing 4MB update 6:00 pm Est.
- Are you still crashing (please check right before you post)? Yes

Editado por NuB Doc XO, 12 abril 2012 - 12:12 .


#38
LrdCruven

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Origin ID
- Gamertag: LCruven
- Have you modified any files within the Xbox previous to the patch installation (SP or MP)? No
- Did you notice any odd behavior/flow when installing the patch? No
- What time did you start crashing? 5pm after installing patch
- Are you still crashing (please check right before you post) Yes with Disc 1 but not with Disc 2

Editado por LrdCruven, 12 abril 2012 - 12:17 .


#39
Reptilian Rob

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CDRSkyShepard wrote...

A friend of mine had his Xbox heat up upon downloading the patch. I dunno if anyone else has had this problem, but I thought I'd bring it up.

That would be I, yes my console (new edition) started to sound like a 747 taking off...

I had to unplug the thing because the off button was not responding. This has never happened before, until after I DLed the patch. 

GT is Reptilian Rob. 

Editado por Reptilian Rob, 12 abril 2012 - 12:13 .


#40
Guest_Flies_by_Handles_*

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- Origin ID: Flies_by_Handles (?--Not sure I have an Origin ID other than my Bioware screen name?)
- Gamertag: Surly Sue
- Have you modified any files within the Xbox previous to the patch installation (SP or MP)? No
- Did you notice any odd behavior/flow when installing the patch? No
- What time did you start crashing? At around 7:00 pm EST. Worked fine in the morning.
- Are you still crashing (please check right before you post)? No. It crashed a total of four times an hour ago. It is working at the moment. Don't know how much longer it will hold up.

Editado por Flies_by_Handles, 12 abril 2012 - 12:18 .


#41
aziantejan

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My id was crashing 30 minutes ago but now I am able to get in. So for me, whatever you folks did seem to have worked.

Here is my info if it helps you guys:
aziantejan
aziantejan
No
4:00PM Pacific Time
No

#42
I11uminaughty

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Ok so I had a theory about the crash being associated with my gamer tag. So I created a new XBL gamer tag, used the 2 day coupon that came with the game to get on gold and voila was able to start the game and log in to multiplayer without a hitch. Then I tried switching over to my primary gamer tag and it froze the game/system again.

#43
BBRyuLvl2

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BBRyuLvl2
BBRyuLvl2
no
no
today when i downloaded the patch at 5pm central time
Yes, none of the temporary fixes worked either

#44
thescinema

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I11uminaughty wrote...

Ok so I had a theory about the crash being associated with my gamer tag. So I created a new XBL gamer tag, used the 2 day coupon that came with the game to get on gold and voila was able to start the game and log in to multiplayer without a hitch. Then I tried switching over to my primary gamer tag and it froze the game/system again.


Sounds like a re-download of your primary gamertag would solve the issue.

#45
coreRoss

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- Origin ID
coreross

- Gamertag
coreross

- Have you modified any files within the Xbox previous to the patch installation (SP or MP)?
No

- Did you notice any odd behavior/flow when installing the patch?
No

- What time did you start crashing?
11 April 2012 14:00 GMT

- Are you still crashing (please check right before you post)?
Not able to pass the Connecting to EA server message even after multiple attempts.

Editado por coreRoss, 12 abril 2012 - 12:18 .


#46
I11uminaughty

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thescinema wrote...

I11uminaughty wrote...

Ok so I had a theory about the crash being associated with my gamer tag. So I created a new XBL gamer tag, used the 2 day coupon that came with the game to get on gold and voila was able to start the game and log in to multiplayer without a hitch. Then I tried switching over to my primary gamer tag and it froze the game/system again.


Sounds like a re-download of your primary gamertag would solve the issue.


Actually tried that first and did not work.

#47
Guest_XxTaLoNxX_*

Guest_XxTaLoNxX_*
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-Origin ID- Don't know (how to find this info? I forgot)
-GT- VeteranSpace8
-Modding- HELL NO!
-Odd DLing- No, everything seemed normal
-Time Crashing Started- Right after the patch, like directly after
-Still Crashing- Yes, with both disks, no workaround is working either

#48
NeoVassal

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RamaKun wrote...

Well, I got past the EA server login part, and now I'm in the multiplayer menu awaiting my friend's game invite.

So far so good. For any who haven't tried it yet, don't just clear your cache. Try deleting the multiplayer update pack as well and redownloading it too.

If the crash happens to me again, I'll post all of my info.


Thank you, I tried this and now it's working (for now). Keeping my fingers crossed. I guess the problem is the Resurgence Pack...?

#49
Shadowalker1191

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Shadowalker191
Shadowalker191
No
11:30 AM EST
No (Played Skullgirls and Forza 4 than came back to the game)

#50
otakon17

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Thomas Abram wrote...

We are aware of the issues people are having when connecting to the EA Servers.

We are currently investigating this and if this issue is happening to you it would be greatly appreciated if you could post in this thread with the following information:

- Origin ID
- Gamertag
- Have you modified any files within the Xbox previous to the patch installation (SP or MP)?
- Did you notice any odd behavior/flow when installing the patch?
- What time did you start crashing?
- Are you still crashing (please check right before you post)?

We are aware that some users are getting back in and we are monitoring this very carefully. If there is something you feel is relevant to our investigation that you encounter please post it.

Regards,

Thomas Abram


otakon17
otakon17
No
No
Approximately 6 PM EST
No

Further information: Xbox 360 Slim, 250GB HD, both discs installed, Collector's edition of the game with all relevant DLC installed.