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[Patch 2] *Update 3* Game crashes when connecting to EA Servers


537 Antworten in diesem Thema

#51
madzilla84

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I know this is the Xbox forum, but I wanted to post and let you know this issue is also happening on PS3, since I didn't see an official post in the PS3 forums.

- Origin & PSN ID: madzilla84
- No modded files
- Patch 1.02 downloaded and installed quickly and smoothly (16MB) around 8pm UK time, when crashes started
- Just checked again (01.20 UK time), still happening

ETA: Slim PS3, 320GB HD, Collector's Edition with all DLC installed inc. N7 gear

Thanks :)

Bearbeitet von madzilla84, 12 April 2012 - 12:24 .


#52
Ty1109602

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- Ty1109602
- SquatDinosaur
- No
- No
- April 11, 2012, 8 am est
- Kinda. The game doesn't crash for me, it hangs. I get to the "connecting to ea servers" part and from there nothing happens, the communication symbol just keeps spinning round and round. I can still get back to the Xbox dashboard if I want. I tried changing disks to get it to work; when I did that was the only time the game froze on me.

We have narrowed down this issue but are still looking for some answers from those encountering this issue. If you are still crashing please answer the following:

Which Country/City are you in? 
Guelph, Canada

When you crash/lockup are you able to press the Xbox main button to bring up the dashboard?  Yes

When you crash/lockup are there any animations still playing/text scrolling/anything moving on the screen? 
Yes, I can see the scroll for the EA server as well as things moving in the background.

If you unplug your ethernet cable are you able to continue into single player? 
Yes

Bearbeitet von Ty1109602, 12 April 2012 - 04:13 .


#53
Zarathoustra78

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- Origin ID
edufresne78 (I think, not sure)

- Gamertag
edufresne78

- Have you modified any files within the Xbox previous to the patch installation (SP or MP)?
No

- Did you notice any odd behavior/flow when installing the patch?
No

- What time did you start crashing?
11 April 2012 18h00 ETZ

- Are you still crashing (please check right before you post)?
Yes, not able to pass the Connecting to EA server message even after multiple attempts.

#54
Iron_Sheik

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- Origin ID - NONE

- Gamertag - Sandman705

- Have you modified any files within the Xbox previous to the patch installation (SP or MP)? - NO

- Did you notice any odd behavior/flow when installing the patch? - NO

- What time did you start crashing? FIRST CRASH 3:30pm EST....MULTIPLE CRASHES STARTING AROUND 7:30pm EST

- Are you still crashing (please check right before you post)? - I DID NOT CRASH BEFORE POST

note: I disabled auto-login to EA server, the main menu appeared fie. I pressed Y to connect and it worked no problem.

#55
NakedShiip

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Everytime i get to a high round i end up getting removed from the servers please help?

#56
DOYOURLABS

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- Origin ID: rj92795
- Gamertag: DO YOUR LABS
- Have you modified any files within the Xbox previous to the patch installation (SP or MP)?: No
- Did you notice any odd behavior/flow when installing the patch?: No
- What time did you start crashing?: Roughly 5:30 PM EST
- Are you still crashing (please check right before you post)?: Yes

#57
B1234

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-b1234(I think)
-Aces1234
-No
-No (see below)
-Approximately 4:50 Pacific
-Yes

Also: Already suffering from black screen of death, after update was able to make it to start screen then froze, after several more tries I am now back to the standard black screen freeze. I have a collectors edition and all DLC including gamestop pre-order content.

#58
scorch27

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- Origin ID - Scorch27
- Gamertag - xI SCORCH Ix
- Have you modified any files within the Xbox previous to the patch installation (SP or MP)? - No
- Did you notice any odd behavior/flow when installing the patch? - No
- What time did you start crashing? - 6PM Eastern Time
- Are you still crashing (please check right before you post)? - Able to get in, kicked halfway through some games, once kicked I lock up for several reboots... rinse and repeat.

*NOTE* Face import failed

Bearbeitet von scorch27, 12 April 2012 - 12:33 .


#59
DarkRecon89

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 Origin ID: ResidentRecon

Gamertag: ResidentRecon89

Modified Files: No

Odd behaviors While Downloading patch: No

Time Of Problem: 5:00

I've tried every possible Solution on my end
And it still Freezes. So... Yes it still does it.

#60
HeraldOfDoom

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My problem is different: i'm connect to EA server as well... but when i play Single Player (or Multiplayer) after 2/5 min the game freeze. This appens every time! I can't play!
This appens right after i have installed the patch! (note: the console works fine with others games)
Install disk/clear cache don't work...

My specs:

- Xbox 360 fat 20Gb
- Latest dashboard upgrade
- Italian language settings
- Imported character from ME 1&2&3
- Installed "From Ashes"
- Installed "Collection Edition Bonus"
- Installed "N7 Warfare Gear"
- Installed Avatar items: gray t-shirt&Normandy (from facebook), omniblade & N7 helmet (from game achievements)

#61
Dr Derp

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AznRiceBoy86
No
No
10:30ish am
Yes

#62
birdland 1115

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-GTag/OID: birdland1115
-modded files: none
-odd behaviors: none
-time of fist troubles: 7:00 est
-unable to check if it's at the moment (will update later)

#63
Marvin523

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 About 615 pm est I downloaded the patch, and now every time I attempt to start up the game it freezes at the "connecting to EA servers" screen.  No way around it.  

No prior patch downloads, or the N7 dlc, but I did purchase and download the prothean pack.
My Origin id is bsal01, which is also my gamer tag.

#64
TylinSabre

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Ok, so here is what I did.

Deleted patch (cache)
Deleted DLC (resurgence)

Logged into game, did NOT patch game.
Turned off Auto Login

Logged out, downloaded resurgence from marketplace again
Logged In without downloading patch

Turned auto login on again

Started over and then accepted patch

Now can play both SP and MP... for now. Will see how long it lasts.

OH YEAH:
Have CE Edition in US with Ashes and all other applicable downloads.

Bearbeitet von TylinSabre, 12 April 2012 - 12:43 .


#65
Grubilmeister

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 - Origin ID:  GrubilmanZero

- Gamertag:  Grubilman

- Have you modified any files within the Xbox previous to the patch installation (SP or MP)?  No.

- Did you notice any odd behavior/flow when installing the patch?  No.

- What time did you start crashing?  Immediately after the update. (1530 PST)

- Are you still crashing (please check right before you post)?  Yes.


EDIT:
  I just tried again, and it worked.  

Bearbeitet von Grubilmeister, 12 April 2012 - 12:44 .


#66
Common Danger

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Please read this this resolved the issue, you must call EA to delete Online entitlement read below

http://social.biowar...ndex/11308114/1

#67
SofieShepard

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- SofieShepard
- DirkDaringly
- No
- None. normal boring install
- around 10AM EST
- Yes

EDIT: 

For further info - I am using Slim 250Gb
Have tried running it today with:
  • both discs installed
  • One disc installed
  • No disc installed
  • Profile on memory stick (default)
  • Profile on HDD
  • Redownloaded Gamertag
  • logging into network after launching into game offline
  • Deleteing the "Spectre Pack" file on my HDD (why is that there anyway?)
  • Deleting the "Premium Spectre Pack" file on my HDD
  • combos of all of the above plus somethings I am sure I have forgotten by now.

Bearbeitet von SofieShepard, 12 April 2012 - 01:59 .


#68
gt muucavexuled

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Hi all, have found that if you turn off your router, start game, turn on router and then connect, you may be able to log on to multiplayer. It worked for me and I played a couple of games fine. Good luck guys and gals...

#69
N7 ironman

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Gamertag is SealingPiano34
No
No
Started crashing as soon as I downloaded the patch, can't get past the checking downloaded content screen. Downloaded about 4 pm cst

#70
Common Danger

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wow did you not read my post on the fix it is real it works just becuase you delte it on your side it does not delete it server side and this is were the issue is My problem we resolved with this fixed at once.

what can I say you all are pros though and I am posting to a concreat wall

#71
TylinSabre

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Common Danger wrote...

wow did you not read my post on the fix it is real it works just becuase you delte it on your side it does not delete it server side and this is were the issue is My problem we resolved with this fixed at once.

what can I say you all are pros though and I am posting to a concreat wall



And while your fix might work, I've managed to "fix" my issue without deleting my online pass, etc. Kinda think we shouldn't need to do that.

#72
Bushido Effect

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Hello again, mr Abram. I would like to post a possible solution I found in my case:

I went back into my memory after getting frozen after two attempts. I decided to delete my "N7 COLLECTORS EDITION" file included as a CE download. And I entered the MP menu fine.

So now here's my question. Why would this help??? What about the people who bought the standard game? They wouldn't have this download would they? Aren't they affected by it as well?

#73
Northern Sun

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-Northern Sun
-Northern Sun
-No.
-No.
-Started as soon as I downloaded patch aroun 6pm CST
-Second log-in attempt(after switching from disc 1 to 2) was successful.

#74
Semibot

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- Semibot
- Semibot
- No
- I can't get past the 'checking downloadable content' message, it just keeps loading forever
- It doesn't crash, just stays loading forever

#75
nakerusa

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-Origin ID and Gamertag: nakerusa
-File modification? I had previously installed both discs. during the issue, I uninstalled disc 1, but not disc 2.
- odd behavior: after installing the resurgence pack, it told me that I was not playing the current version of the game, even though I had just been playing it. I had to uninstall and reinstall resurgence and I was able to play again.
- time it started crashing? Immediately after the patch was installed on 4/11/12 at 6:45AM CDT.
- It finally let me past the EA Server connect screens around 7:30PM CDT and I was able to play just fine.

Thank you for investigating this issue.