537 réponses à ce sujet

[TheKraige]

TheKraige
TheKraige
No
No
The first time I loaded the game from the dashboard after patch.
I fixed this crash the way I have in the past by clearing the cache and deleting patches then repatching, this seems to have worked. My problem now is my accomplishment progress has been deleted, I had over 4000 towards Veteran and I was around 8 from finishing Unwavering (just finishing Rannoch)
Is this only a visual problem or have I lost all progress towards these achievements. If so is there a way to fix this?

[akuma1973]

Clearing the cache didn't work for me, but switching to disk 2 did. Disk 1 is also the only disk I get the "Profile Switch" error on. So it looks like Disk 1 is just plain problematic. Might have something to do with the ending being on that disk.

[Mistergutsy]

-Mistergutsy
- Mistergutsy78
- No
- No
-about 8a.m. central time 4/11/12 right after I patched
- Yes, it's not consistent some times it works and sometimes it doesnt

[witlessrogue85]

I haven't checked since yesterday around 5 or so (4-5 times in a row), but mine would freeze after the 'EA servers' thing came up. Just totally froze, had to shut system off and turn back on. Everything else was still good.
If there are still problems today, I guess I'll just continue with KoA or something.

[FoxholeHunter]

Yep will randomly "freeze" when trying to connect to the EA servers about 50% of the time. Another person I know has the same issue.

I guess your patch needs a "patch"

*checks to ensure not in Skyrim forum*

[DarkGin87]

- Origin ID  = DarkGin87
- Gamertag = DarkGin87
- Have you modified any files within the Xbox previous to the patch installation (SP or MP)? no
- Did you notice any odd behavior/flow when installing the patch? no
- What time did you start crashing? after the patch was realeased
- Are you still crashing (please check right before you post)? yes

the only way it worked for me once was after deleteing mys ingle player data then it never worked after

You should get microsoft to remove the update and replace it with the old one to fix the problem for now

[PluralAces]

I had this happen three times after i downloaded the TU, i shut off my XBOX for 30 minutes when i restarted it 30 minutes later it was working fine

[avalor78]

- Origin ID
avalor78
- Gamertag
avalor78
- Have you modified any files within the Xbox previous to the patch installation (SP or MP)?
No
- Did you notice any odd behavior/flow when installing the patch?
No
- What time did you start crashing?
It was around 23:45 yesterday (Italy time)
- Are you still crashing (please check right before you post)
Yestyerday after the first time crashed I tried 4 times again (I must turn off the xbox everytime), always crashed

Just installed the patch it worked, other times I restart the game it crashes

I have tried with Resurgence pack installed and without
I tried with HD game installation and without
No other dlc installed
Grissom Academy patch installed

[chach_house]

I have the ME3 collector's edition. It's actually been a bit buggy on the load screen since I bought it.

What happened before:
Startup, login to Xbox Live
Get
to the game start screen and it would flash "checking dlc" then
"checking save data" (options to continue playing and multiplayer would
show up at this point" and then "checking dlc" would show up again and
NOT go away. Even if I left the machine on for a couple of hours. At
this point, I could still move the cursor and select "resume game". If I
did this, I could get back into single player, go back to the main
menu, and then select multiplayer from there.

Since I downloaded
the patch yesterday (3:45 ish US Mountain time), I still get "checking
dlc" then "checking save data" (options to continue playing
and
multiplayer would show up at this point" and then "checking dlc" but now
it freezes. I can't get into the single player campaign and I can't
even connect to play multiplayer. I tried again around 7:30 to get the
same result.

... Just tried it again at 7:15AM and it's stuck on
the 'checking dlc' banner. It's also spinning the loading thing on the
bottom right of the screen. Also tried my weird little workaround to no
avail. I agree that connectiing to the EA servers seems to drive the
glitch, as far as I can tell.

*I CAN play the game just fine if
I'm not connected to the internet* Yesterday, around 4pm I would do the
following to get into multiplayer:
Start ME3- resume game.
turn on internet/connect to XBL
return to main menu
connect to multiplayer


Origin id: chach house (I think?)
XBL: chach house
no modified files (I did delete the N7 firepower pack based on a rumor that it's absence fixed the bug- to no avail)
patch seemed to load fine- came up required, I hit A and it downloaded/installed in about 30 seconds.

Thanks!

** answers to new questions:
US/ Denver

Most of the time, I can bring up the dashboard. I've attempted to play the game about 12 times today- 4 of those times the game completely froze up (this was in the morning. Hasn't happened this afternoon after 3pm mountain)

There are still animations on the screen: the banner thing saying "checking dlc" stays up and at the bottom right the loading thing is there and spinning. I can't enter the game at this point, but I can press Y and connect to the EA servers (but nothing else- game is still frozen and non-respondy).

Yes, if I'm not connected to the internet, the game runs fine. (please note that the menu screen was glitchy before the patch, but now it's even worse)

Modifié par chach_house, 12 avril 2012 - 10:11 .

[Nivisec]

- OriginID & Gamertag
Nivisec

- No modified files (why would you do this and admit to it anyway?)
- Patch installed fine and very quickly
- Worked around 1pm EST after first try after downloading patch (at least enough to get to the store to look for my, never going to get probably, Raptor pack). It did not work again starting around 6:30pm EST until I finally got in about 9:30pm EST after a series of doing different things
- Yes, unless I follow the steps below on an xbox without having ever synced save files

I tried on 3 different xbox systems yesterday, all of 3 different generations (I have kids). All produced the lockup at connecting to EA servers.

I was eventually able to get it working by:

1) Preventing the auto connect to EA servers (unplugged the network cable to allow me to load the game normally)
2) Canceling my cloud saved games sync during startup on my 2nd xbox that had never been synced, thus having no single player saves available. It had never fully synced on the other attempts apparently.
3) Having someone invite me to a game thus triggering my connection to EA servers while joining instead of the main menu load.

I've also had the problem of being stuck on the main screen when it is searching for downloaded content after turning off auto connect to EA servers.

[abeasst]

 I installed the game to my xbox and it worked fine with both discs.

[Commander of the Grey]

I've had the game installed on my Xbox. Still freezing mine.
Vergilhotness
Ambuller69
No modified files
Downloaded at 4pm central time.
Froze five times @ 'connecting to EA servers' and then I just stopped trying.
Haven't downloaded it on my ps3. Been playing it offline since I hear it's freezing, too.
Don't they have another weekend MP thing planned? lol uh oh.

[Joe1962]

Alistairschica wrote...

Haven't downloaded it on my ps3. Been playing it offline since I hear it's freezing, too.
Don't they have another weekend MP thing planned? lol uh oh.

I read about these problems yesterday, so I have not downloaded the patch on my 360. I just played SP off-line yesterday.

I really wanted to get on MP to unlock more of the new characters, and was looking forward to this weekend's event.

I guess those plans are shot, as of now, unless a miracle fix is done before tomorrow. :-(

[Kingofthebonggo]

Joe1962 wrote...

Alistairschica wrote...

Haven't downloaded it on my ps3. Been playing it offline since I hear it's freezing, too.
Don't they have another weekend MP thing planned? lol uh oh.

I read about these problems yesterday, so I have not downloaded the patch on my 360. I just played SP off-line yesterday.

I really wanted to get on MP to unlock more of the new characters, and was looking forward to this weekend's event.

I guess those plans are shot, as of now, unless a miracle fix is done before tomorrow. :-(

Have you tried dling the patch and then using disc 2? Worked like a charm for me.

[Joe1962]

[quote]Kingofthebonggo wrote...

[quote]Have you tried dling the patch and then using disc 2? Worked like a charm for me.

[/quote]


I haven't downloaded the patch at all. I was waiting until these problems are solved.

[SofieShepard]

Kingofthebonggo wrote...

Have you tried dling the patch and then using disc 2? Worked like a charm for me.

There are a million "worked for me" "fixes" out there right now.  Some people swear the issue is with disc 2 and that using disc 1 is what works.  Others swear it is just clearing the cache.  Others still inisit on logging in without network connection and then connecting once you get to the menu.  Also, don't forget to redownload your gamertag!  And you should remove disc 1 and 2 if they are installed.  No, they should be installed.


See where this is going?  If you think you have a fix, you probably don't and neither do any of the other dozens and dozens of people who say they do.

[FerRodelas]

Origin ID isildrul
- Gamertag isildrul
- I download all the collector's edition DLC
-When patch appeared after I accept, the download took a couple of minutes to start
- What time did you start crashing? April 11 at 23:30 (GMT+2)
-No crashing or freezing. I haven't done anything. I don`t clear cache system, I don't redownload anything,I've just loaded my game and check for a minutes it's all are well.
My Achievement Progress is Reset. I've some achievement like "soldier" or "high fly". I don't understand why is reset but I've Achievement

[o Revan x]

For me game just loaded normally and yesterday I couldn't play it.
If it helps I cleared my cache declined update, went to Main Menu and there downloaded patch. It allowed me to play one game, then I logged off, tried to log in and it froze. So the issue was something in between: connecting to servers and loading Main Menu. For now its working.
My GT/Origin same as nick.

[madzilla84]

Still happening this afternoon on PS3.

Which Country/City are you in? - UK, Channel Islands (south)
When you crash/lockup are you able to press the Xbox main button to bring up the dashboard? - PS3 button, but yes, I can access all menus and quit the game fine
When you crash/lockup are there any animations still playing/text scrolling/anything moving on the screen? - Yes, in the background it says 'communicating' with a spinning icon top left, and 'connecting to EA servers' underneath the Galaxy At War monitor, with the 'An online pass is required' etc text scrolling above it.
If you unplug your ethernet cable are you able to continue into single player? - Yes.

[LeHah]

- LeHah
- LeHah
- No. Cleared cache four times and reinstalled patch to no avail.
- No.
- 5 pm EST
- Yes
- Fairfield, CT
- No
- No
- No

Modifié par LeHah, 12 avril 2012 - 04:41 .

[EndersDoom]

EndersDoom
EndersDoom
no modifications.
Nothing odd during download.
Crashes and locks up cosole at the connecting to servers screen.
WV
Xbox button does not work.

[SofieShepard]

- SofieShepard
- DirkDaringly
- No modding
- Nothing unusual
- Yesterday morning
- Yes, just tried 5 times prior to this post

New questions
South Texas (PM if you want exacts, including IP)
Yes I can bring up the dashboard.
The hard locks are not happening now, just the forever connecting.  The connecting animation runs continuously.
Can unplug to SP, but don't want to until the Extended DLC.

[I11uminaughty]

Gamer Tag: i11uminaughty
No mods. Patch installed normally. Still frozen as of 1:30 pm EST

Which Country/City are you in? New York City, USA
When you crash/lockup are you able to press the Xbox main button to bring up the dashboard?
No lockup causes nothing to work except for a hardware restart by pressing the power button.
When you crash/lockup are there any animations still playing/text scrolling/anything moving on the screen? No animations. Notifications are frozen on screen, guide screen is frozen.
If you unplug your ethernet cable are you able to continue into single player? No. Problem seems linked with my gamer tag. I can load the game and log into multi player normally using an alternate gamer tag. On my primary GT I get the BSOD right at the start screen after the EA/BW logo loads.

Modifié par I11uminaughty, 12 avril 2012 - 05:36 .

[Nivisec]

SofieShepard wrote...

Kingofthebonggo wrote...

Have you tried dling the patch and then using disc 2? Worked like a charm for me.

There are a million "worked for me" "fixes" out there right now.  Some people swear the issue is with disc 2 and that using disc 1 is what works.  Others swear it is just clearing the cache.  Others still inisit on logging in without network connection and then connecting once you get to the menu.  Also, don't forget to redownload your gamertag!  And you should remove disc 1 and 2 if they are installed.  No, they should be installed.


See where this is going?  If you think you have a fix, you probably don't and neither do any of the other dozens and dozens of people who say they do.

As far as claiming to have a fix and recommending it to everyone on the forum, yea people probably shouldn't bother. 

However, being a developer myself, it is very important for people to post what steps they have taken to get it working.  There may be some pattern to it all on the server backend that we can't see, but the developers can see when compiling all the what worked, and didn't work, posts in this thread.