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Report EA to the BBB coz of mass effect 3....seriously???


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#151
thunderhawk862002

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Ket-Bo wrote...

thunderhawk862002 wrote...

Ravenmyste wrote...

not this again BBB will do nothing to bioware since they don't pay them for a rating, so reporting them for a bad ending as you say wont do anything to them and they never said anything about 16 endings and or a secret ending on any website sorry but that part was made up by prima, i think i already said that in this very thread.. so who necroed it


Well Bioware has an F rating already otherwise it could drop.  Capcom recently just got downgraded from an A+ to a B thanks to the DLC complaints and it isn't accredited.   But my complaint was to EA since BioWare is only a division.  It only took me about a week to get a response from EA's public relations team.  The guy I talked to might have been bluffing but he saw the problems with the quotes like the Rachni one.  What is EA/Bioware's stance on how many endings there are anyway?


Again just as a FYI:
http://en.wikipedia....ureau#Criticism


And yet EA still responded to my BBB complaint and the public relations team member I spoke to agreed with my points.  

#152
Ravenmyste

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Kuari999 wrote...

Ravenmyste wrote...
www.youtube.com/watch check  it yourself sorry but bioware doesnt pay they get f automatically so no they cant do anything to them


I know of businesses that prove that as a crock of ****, so frankly, ignoring it.



really which ones prove it to me? other wise you are trolling and if they don't pay they don't become accredited

#153
SalsaDMA

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jakal66 wrote...

All these threads do i make me sad, people have to check their priorities if a game is making you wanna sue the company because you disliked the ending or whatever reason.

It would be funny to see them lose and end up having to pay Bioware in return...silly kids


Sounds like you would be surprised at the results of a consumer survey if the question "how old are you" were one of the questions.

I'm sorry to spoil your illusions, but "average gamers" now a days have a hefty chunk in the 30+ group.

#154
Father_Jerusalem

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Kuari999 wrote...

Father_Jerusalem wrote...

I'm saying "I heard it on the internet" is a crap reason for why someone is guilty of something. Just try writing down some random website as a source for any kind of scholastic paper, you'll be laughed out of the room. I can sit here and say "BioWare said they'd buy me a pony! THEY LIED!" and it has just as much validity as ANYTHING else on the internet.

She never played the game. Her "research" was limited to reading what people were saying on the internet. People filed claims that included an absolute, bald-faced lie that she's accepting as true.

I'm sorry, BioWare's the one with the "F" rating? Then I guess that must make her rating "Full of crap".


She never got specific about how far she looked into it you know.  Simply that the complains came and that she looked into it.  Fact of the matter is though that those statements were made by devs, so they definitely aren't invalid on any basis, you're really grasping for straws.


Sorry, you're the one grasping at straws. I don't care if the statements were made by God herself, they are DEMONSTRABLY NOT LIES.

The statements not living up to YOUR expectations =/= BioWare lied. Sorry.  

She said, in her statement, that she never played the game, and simply was going by what people had said on the internet. And yet you're claiming I'M grasping at straws. Riiiiight.

#155
Kuari999

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Ravenmyste wrote...

Kuari999 wrote...

Ravenmyste wrote...
www.youtube.com/watch check  it yourself sorry but bioware doesnt pay they get f automatically so no they cant do anything to them


I know of businesses that prove that as a crock of ****, so frankly, ignoring it.



really which ones prove it to me? other wise you are trolling and if they don't pay they don't become accredited


Capcom if I recall is one mentioned just recently.  B ranking, not accredited.


Father_Jerusalem wrote...

Sorry,
you're the one grasping at straws. I don't care if the statements were
made by God herself, they are DEMONSTRABLY NOT LIES.

The statements not living up to YOUR expectations =/= BioWare lied. Sorry.  

She
said, in her statement, that she never played the game, and simply was
going by what people had said on the internet. And yet you're claiming
I'M grasping at straws. Riiiiight.


It has nothing to do with my expectations.  Other companies have been hit with false advertising for less.  They lied, pure and simple.  Plenty of undeniable examples have been given.  You'd have to REALLY stretch logic to make them truth, and that's covered under false advertising.

Modifié par Kuari999, 12 avril 2012 - 10:28 .


#156
Father_Jerusalem

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Kuari999 wrote...

Ravenmyste wrote...
www.youtube.com/watch check  it yourself sorry but bioware doesnt pay they get f automatically so no they cant do anything to them


I know of businesses that prove that as a crock of ****, so frankly, ignoring it.


Since you're so fond of "I heard it on teh interwebz!" as being valid reasoning for... well, anything apparently, you should google "Better Business Bureau pay for play" and see what pops up.

#157
Cancer Puppet

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I think this is great if for no other reason than that it's piling additional pressure, and focusing even more attention, onto EA for business practices that many consider distasteful. You can be certain that the gaming industry as a whole is paying keen attention to how the BBB/FTC/retake/ending/day 1 dlc debacle plays out.

Even to those who liked the ending, there are benefits to be had by letting these mega-game-conglomerates know that theres only so much abuse we'll take before putting our collective foot down. Like, oh, I don't know, making them think twice before trying their next sneaky little tactic to wring more money out of people.

Let's suppose you're reading this and saying "I don't mind day 1 dlc. I don't mind online passes. I don't mind restrictive DRM. None of it affects me." Well, that's all well and good, but each of these practices was once a precursor to another; and eventually they are going to do something that does ****** you off. You may get up in arms about it, but there won't be enough people angry about it to change anything, right?

That's why keeping the pressure on here is so vital. This is a rare opportunity to send a message that can't be ignored. The other day I was feeling kinda burnt out on this whole thing, but I took a step back, relaxed for a couple days, and now I'm ready to continue making my voice heard. If anybody else is feeling like throwing in the towel, I recommend you do the same.

#158
SalsaDMA

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Father_Jerusalem wrote...

Kuari999 wrote...

Father_Jerusalem wrote...

And ONE of the main points people continually bring up about the "false advertising" is the 16 endings bit - which BioWare NEVER said, and is, in fact, a lie. This person who wrote this opinion piece has admitted she never played the game and is, in fact, going by what people are saying on the internet.

INCLUDING THE BIT ABOUT THE 16 ENDINGS.

Putting a big FAT lie in your complaint is a sure way to get the complaint as a whole tossed out, as it is now completely tainted.

As for the other statements? I've pointed out numerous times how none of them are false advertising in any way. It's just a shame this woman didn't bother reading MY posts on the internet, huh?


A couple people making ridiculous statements doesn't not throw everything out.  If that's the way you think, you shouldn't be agreeing with anything because any viewpoint will have a few idiotic statements thrown out there.  As for the other statements, I really don't care what you think about it being false advertisement or not.  The fact of the matter is that it is.  The question should be if you think it should be false advertising or not or if action should be taken.  That's the questionable matter, not whether it is or not.


No, it's not. Sorry. One person who wrote an opinion piece on a BBB website, in no official capacity, does not "false advertising" claims being true make.

Especially when her source for why she thinks it is false advertising is "I heard it on the internet". I mean.. come on.


So now you're claiming the BBB hired staff is random meme trolls too?

Gotta love your logic. If it doesn't follow your closed opinion, it HAS to be because those with other people are either stupid or just following meme's...

It never struck you that when people with no inherent interest for or against come up and give their objective opinion, based on their job, that you might take a few to consider the fact that they argued against you?

#159
Ket-Bo

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Ravenmyste wrote...

Ket-Bo wrote...

thunderhawk862002 wrote...

Ravenmyste wrote...

not this again BBB will do nothing to bioware since they don't pay them for a rating, so reporting them for a bad ending as you say wont do anything to them and they never said anything about 16 endings and or a secret ending on any website sorry but that part was made up by prima, i think i already said that in this very thread.. so who necroed it


Well Bioware has an F rating already otherwise it could drop.  Capcom recently just got downgraded from an A+ to a B thanks to the DLC complaints and it isn't accredited.   But my complaint was to EA since BioWare is only a division.  It only took me about a week to get a response from EA's public relations team.  The guy I talked to might have been bluffing but he saw the problems with the quotes like the Rachni one.  What is EA/Bioware's stance on how many endings there are anyway?


Again just as a FYI:
http://en.wikipedia....ureau#Criticism

www.youtube.com/watch < the actual  story on that wiki wbsite.


Thx for the Link. And for the Record i do think the Hamas has its A Rating well deserved for its exemplary Customer Service.

Seriously this Thread is pure Comedy Gold.

#160
SnakeSNMF

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No.

#161
Kuari999

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Father_Jerusalem wrote...

Kuari999 wrote...

Ravenmyste wrote...
www.youtube.com/watch check  it yourself sorry but bioware doesnt pay they get f automatically so no they cant do anything to them


I know of businesses that prove that as a crock of ****, so frankly, ignoring it.


Since you're so fond of "I heard it on teh interwebz!" as being valid reasoning for... well, anything apparently, you should google "Better Business Bureau pay for play" and see what pops up.


I listen to credible sources, not the **** that dribbles out of the mouths of people like you.  The BBB is widely considered a credible source.  I especially don't pay attention to those who take statements out of context and run with it.

Modifié par Kuari999, 12 avril 2012 - 10:30 .


#162
SalsaDMA

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Kuari999 wrote...

Father_Jerusalem wrote...

I'm saying "I heard it on the internet" is a crap reason for why someone is guilty of something. Just try writing down some random website as a source for any kind of scholastic paper, you'll be laughed out of the room. I can sit here and say "BioWare said they'd buy me a pony! THEY LIED!" and it has just as much validity as ANYTHING else on the internet.

She never played the game. Her "research" was limited to reading what people were saying on the internet. People filed claims that included an absolute, bald-faced lie that she's accepting as true.

I'm sorry, BioWare's the one with the "F" rating? Then I guess that must make her rating "Full of crap".


She never got specific about how far she looked into it you know.  Simply that the complains came and that she looked into it.  Fact of the matter is though that those statements were made by devs, so they definitely aren't invalid on any basis, you're really grasping for straws.


Straws are all he got left.

He sure can put drama behind those straws, though. -_-

#163
Father_Jerusalem

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SalsaDMA wrote...



So now you're claiming the BBB hired staff is random meme trolls too?

Gotta love your logic. If it doesn't follow your closed opinion, it HAS to be because those with other people are either stupid or just following meme's...

It never struck you that when people with no inherent interest for or against come up and give their objective opinion, based on their job, that you might take a few to consider the fact that they argued against you?


Oh please. "No inherent interest for or against"? Explain to me BioWare having an F rating with the BBB, in a way that makes logical sense, without using the words "because they don't pay for it". Go ahead, I'll wait.

And since when did I accuse her of being a random meme troll? HER statement written on HER blog says that she NEVER played the game and is going by what people are saying on the internet. Even if she IS unbiased, the fact of the matter is she was reading statements written by people on the internet who are deeply DEEPLY biased. Using biased sourcing in your report = a deeply flawed report. That's logic.

#164
thunderhawk862002

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Father_Jerusalem wrote...

SalsaDMA wrote...



So now you're claiming the BBB hired staff is random meme trolls too?

Gotta love your logic. If it doesn't follow your closed opinion, it HAS to be because those with other people are either stupid or just following meme's...

It never struck you that when people with no inherent interest for or against come up and give their objective opinion, based on their job, that you might take a few to consider the fact that they argued against you?


Oh please. "No inherent interest for or against"? Explain to me BioWare having an F rating with the BBB, in a way that makes logical sense, without using the words "because they don't pay for it". Go ahead, I'll wait.

And since when did I accuse her of being a random meme troll? HER statement written on HER blog says that she NEVER played the game and is going by what people are saying on the internet. Even if she IS unbiased, the fact of the matter is she was reading statements written by people on the internet who are deeply DEEPLY biased. Using biased sourcing in your report = a deeply flawed report. That's logic.


So would a response by an executive level EA public relations person agreeing with my points after playing the game suffice?  

#165
Father_Jerusalem

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thunderhawk862002 wrote...

Father_Jerusalem wrote...

SalsaDMA wrote...



So now you're claiming the BBB hired staff is random meme trolls too?

Gotta love your logic. If it doesn't follow your closed opinion, it HAS to be because those with other people are either stupid or just following meme's...

It never struck you that when people with no inherent interest for or against come up and give their objective opinion, based on their job, that you might take a few to consider the fact that they argued against you?


Oh please. "No inherent interest for or against"? Explain to me BioWare having an F rating with the BBB, in a way that makes logical sense, without using the words "because they don't pay for it". Go ahead, I'll wait.

And since when did I accuse her of being a random meme troll? HER statement written on HER blog says that she NEVER played the game and is going by what people are saying on the internet. Even if she IS unbiased, the fact of the matter is she was reading statements written by people on the internet who are deeply DEEPLY biased. Using biased sourcing in your report = a deeply flawed report. That's logic.


So would a response by an executive level EA public relations person agreeing with my points after playing the game suffice?  


Would a response from BioWare saying that they're sorry they never bought me the unicorn they promised me suffice as a rebuttal?

Dr. Ray is the one who said it. And since it's on the internet, it must be true, right?

Modifié par Father_Jerusalem, 12 avril 2012 - 10:35 .


#166
TieRantaSaurusWrex

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I'm not a retaker, I do not like the endings, and I'm not mad enough to file a complaint with FTC or BBB or rally people to make a class action lawsuit.

I am however american and believe that anyone has the right to do any of the things I wont do, and I'm not going to **** about it and pretend I'm on a higher level with my nose in the air like "Oh how ridiculous you "kids" are!"

Why? Because if you really tink about it, as pathetic as you make all these people making false advertising claims are, how much more pathetic could it be to sit there and talk **** about those people? It's their right as an American whether you think its silly or not.

The problem with the gaming world today is it is growing rapidly and their isn't many organizations out there to wade through the lies and shadiness of big producers and developers. The game industry is still very young and passionate and both sides of this debacle have radicals. You be the bigger man, and stop pretending you are.

#167
Ravenmyste

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thunderhawk862002 wrote...

Ket-Bo wrote...

thunderhawk862002 wrote...

Ravenmyste wrote...

not this again BBB will do nothing to bioware since they don't pay them for a rating, so reporting them for a bad ending as you say wont do anything to them and they never said anything about 16 endings and or a secret ending on any website sorry but that part was made up by prima, i think i already said that in this very thread.. so who necroed it


Well Bioware has an F rating already otherwise it could drop.  Capcom recently just got downgraded from an A+ to a B thanks to the DLC complaints and it isn't accredited.   But my complaint was to EA since BioWare is only a division.  It only took me about a week to get a response from EA's public relations team.  The guy I talked to might have been bluffing but he saw the problems with the quotes like the Rachni one.  What is EA/Bioware's stance on how many endings there are anyway?


Again just as a FYI:
http://en.wikipedia....ureau#Criticism


And yet EA still responded to my BBB complaint and the public relations team member I spoke to agreed with my points.  


 they dont care what the BBB says, if anything they are  trying to work with you on the point that you asked but doesnt mean they will do anything that you ask ever hear talk to the hand  phrase

 and secondly only thing you can do is get prima on the phone and as to speck to the one that wrote the guide and ask when they wrote it and  mind you the guide came out even before the game was out a MONTH before THE GAME CAME OUT.

so  is16 endings and NG+fish.... is  false on the guide, sorry but thats dead lie that proved on this website and on  a thread prima lied they can put anyhitng they want on there cover and they dont need  a gaming company to make it  since if they did they would have  sued Prima for saying there was secret ending and saying that there was 16 endings, but yet you continue this fallacy of saying reporting it to BBB, and or they are working with me on my points, no there not there trying to make you happy so they dont come off  as a poor cs to you ever think about that?

there i said my point now it up to you stop thinking like they owe you things and under stand what they meant, yes they did admit they did force one part on the game because they was rushed by EA and yet EA is f company as well..
,
about the capcom thing yes they did screw up badly up hence why i never buy anything that require you to play a game made by them, then get told get the true ending for what ever price them mention it in game sorry but thats is bad bussiness for selling a ending that should been in the game that is not like ME3 in anyway shape or form. you have the ending they dont need to sell you anyhting and they put out extended release of it to help us understand what the hell and why joker was in ftl.

#168
PrinceLionheart

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nycmode75 wrote...

kbct wrote...

Yup, people reported EA to the BBB. Now a director of communications at BBB said they technically did engage in false advertising.

Here are some more articles:

http://www.escapistm...d-Mass-Effect-3
http://www.oxm.co.uk...ms-us-watchdog/
http://www.gamespot....ays-bbb-6371157
http://kotaku.com/59...sely-advertised
http://dailygamingne...advertised-bbb/

Word is spreading.


Yes though based on that it goes back to my original theory, they will get flack from fans, black eye for bad PR stunt, they will have to learn to more careful on how they word their advertisting campaigns in the future ... but will it have a material impact on EA?  I highly doubt it.  Other than giving some immediate satisfaction to those who want to see EA get a pie in the face, this won't take them down.

I agreed w/this statment in the Kotaku article "
The lesson to be learned here is companies should give careful consideration to how they word their advertisements. Otherwise, there could be detrimental effects, especially in the era of social media and online forums. "

but ultimately - this to me is the real takeaway

"
Does this mean that BioWare is in some kind of trouble with the BBB? No, but its blogger agrees with the whole false advertising thing, which should make everyone feel a lot better about the whole thing. "


Agreed. Worst/Best Case Scenario, this means that companies will be held more accountable for lying or overhyping in their advertisement and not delivering. 

What a sick and twisted world that would be.

#169
Ket-Bo

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Ravenmyste wrote...

thunderhawk862002 wrote...

Ket-Bo wrote...

thunderhawk862002 wrote...

Ravenmyste wrote...

not this again BBB will do nothing to bioware since they don't pay them for a rating, so reporting them for a bad ending as you say wont do anything to them and they never said anything about 16 endings and or a secret ending on any website sorry but that part was made up by prima, i think i already said that in this very thread.. so who necroed it


Well Bioware has an F rating already otherwise it could drop.  Capcom recently just got downgraded from an A+ to a B thanks to the DLC complaints and it isn't accredited.   But my complaint was to EA since BioWare is only a division.  It only took me about a week to get a response from EA's public relations team.  The guy I talked to might have been bluffing but he saw the problems with the quotes like the Rachni one.  What is EA/Bioware's stance on how many endings there are anyway?


Again just as a FYI:
http://en.wikipedia....ureau#Criticism


And yet EA still responded to my BBB complaint and the public relations team member I spoke to agreed with my points.  


 they dont care what the BBB says, if anything they are  trying to work with you on the point that you asked but doesnt mean they will do anything that you ask ever hear talk to the hand  phrase

 and secondly only thing you can do is get prima on the phone and as to speck to the one that wrote the guide and ask when they wrote it and  mind you the guide came out even before the game was out a MONTH before THE GAME CAME OUT.

so  is16 endings and NG+fish.... is  false on the guide, sorry but thats dead lie that proved on this website and on  a thread prima lied they can put anyhitng they want on there cover and they dont need  a gaming company to make it  since if they did they would have  sued Prima for saying there was secret ending and saying that there was 16 endings, but yet you continue this fallacy of saying reporting it to BBB, and or they are working with me on my points, no there not there trying to make you happy so they dont come off  as a poor cs to you ever think about that?

there i said my point now it up to you stop thinking like they owe you things and under stand what they meant, yes they did admit they did force one part on the game because they was rushed by EA and yet EA is f company as well..
,
about the capcom thing yes they did screw up badly up hence why i never buy anything that require you to play a game made by them, then get told get the true ending for what ever price them mention it in game sorry but thats is bad bussiness for selling a ending that should been in the game that is not like ME3 in anyway shape or form. you have the ending they dont need to sell you anyhting and they put out extended release of it to help us understand what the hell and why joker was in ftl.


What puzzles me is that the same EA-PR People that have been accused of lying and false advertising before are now credited as a valuable Source to make a Case.

#170
Mars8309

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hmm...
"It’s not even in any way like the traditional game endings, where you can say how many endings there are or whether you got ending A, B, or C"
"The endings have a lot more sophistication and variety in them. It would be interesting to see if somebody could put together a chart for that."
http://www.gameinfor...x=2&PageIndex=3

Modifié par Mars8309, 12 avril 2012 - 10:41 .


#171
thunderhawk862002

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Image IPB

Here is the text if you can't fully read it from the link.

I completely agree that there has been a disconnect, but we are getting to the point where there is not much I can disclose. I want to get you the answers you seek though so I will be reaching out to Bioware to see if we can get those. Regarding a couple of points you made, for me it was a really big decision to save or kill the Rachni Queen in the first one, and I definitely felt like I missed what they were trying to say or how they chose to have that decision affect the end game, so I absolutely plan to get more information or at least Bioware’s take on the decisions made. More importantly to what you have said, the interviews and statements made do not match with the final product that we have, so I will ensure to include as much of this information as possible to Bioware for their take on everything. Thanks again for reaching out and once I get a response, you will be the first to know.
Warm regards,
Thomas A. Rogers

Modifié par thunderhawk862002, 12 avril 2012 - 10:56 .


#172
Father_Jerusalem

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Mars8309 wrote...

hmm...
"It’s not even in any way like the traditional game endings, where you can say how many endings there are or whether you got ending A, B, or C"
"The endings have a lot more sophistication and variety in them. It would be interesting to see if somebody could put together a chart for that."
http://www.gameinfor...x=2&PageIndex=3


And, based on the choices you make in this game, and the choices you've made in previous games, and the total number of war assets you have, there are many more than three different possible endings.

So... once again. Just because your ridiculous expectations weren't met =/= BioWare lied to you.

#173
digby69

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Father_Jerusalem wrote...

Mars8309 wrote...

hmm...
"It’s not even in any way like the traditional game endings, where you can say how many endings there are or whether you got ending A, B, or C"
"The endings have a lot more sophistication and variety in them. It would be interesting to see if somebody could put together a chart for that."
http://www.gameinfor...x=2&PageIndex=3


And, based on the choices you make in this game, and the choices you've made in previous games, and the total number of war assets you have, there are many more than three different possible endings.

So... once again. Just because your ridiculous expectations weren't met =/= BioWare lied to you.


yep they did

#174
Father_Jerusalem

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thunderhawk862002 wrote...

 Image IPB

Let's see if this works...


A customer service guy... says what a customer wants to hear... to shut that customer up?

Holy cow that must have been the first time that's ever happened. Ever.

This is his OPINION. Again, employees are not robots. They can have different opinions, they can agree with you, disagree with you, whatever. It's not a statement of fact. MANY BioWare employees have said they're satisfied with the ending and how the game played out, but because this one guy agrees with you, all the other people are wrong, and he's right. Got it.

#175
Father_Jerusalem

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digby69 wrote...



yep they did


I can do that too.

"No they didn't."