37 réponses à ce sujet

[sTrYkZ1LLa]

It's just one fkn thing after another with this game.. Can't log in past Connecting to EA server without signing in and out fast now this pack failure bs what the fk is next.

[giskard8plus]

I just wrote to EA help center again, let's see what they have for us this time.

Of course I am not keeping my hope high.

Modifié par giskard8plus, 04 mai 2012 - 02:00 .

[sTrYkZ1LLa]

Ok here's my update, I had the one or more failed messege yesterday and I couldn't even get past connecting to EA server part. I fired up the game and it worked fine, then i started multiplayer and the pack just poped up like I just bought it. I hope everyone else with this problem has my experience.

[SofieShepard]

No I still get the error every time

[giskard8plus]

No luck here too.

[Booberry Radley]

Bought Spectre Pack with Microsoft Points, never got the pack. Then I tried Premium Spectre Pack same issue. I finally found a way past the "Connecting to EA Servers" eternal loop and now this. I was such a huge fan of the Mass Effect series until this piece of crap was released. Expecting mandatory recall to be next. Felt better after contacting Better Business Bureau.

[Range Rover]

You guys need to step away from your consoles and go outside. Don't let videogames rule your lives.

[giskard8plus]

Hello ??????,

Thank you for writing to Electronic Arts again.

I do apologize for the inconvenience you are still facing with this matter.

Please let me clarify that Bioware’s Engineers are trying hard to resolve the issue and there is no ETA has been provided yet to resolve the issue.

Please bear with us for that much of time, once it will resolve you will compensate for the same.

I hope this complication has not disheartened you about the game and you will enjoy playing the game.

I know you have been disappointed, but it was never our intention. We at Electronic Arts, value you immensely and request your affiliation in the future. To know more about EA Games, please visit our extensive knowledgebase online: http://help.ea.com/

Best Regards
xxxxxx
Electronic Arts - World Wide Customer Experience

[SethValor]

Same problem here, I spend 400 ms points for purchases and all I got is some error message.

I not only have Multiplayer Store issues but also EA loggin issue.

I had some chat with EA support. I told the guy about my MP Store purchase problem and he asked me where I bought the game, I told him I bought the game from shopto.net and guess what he told me?

"You should contact to shopto.net about your problem"

Funny isnt it? He(or she) must have not read the things I wrote to say something like that.

 

[giskard8plus]

Okay, seems some progress from Bioware.

I logged into MP last night, connection issue (connecting with EA servers, forever) solved.

The message "One or more of your purchases failed to process" gone from the MP store.

But what is lost is still lost, and I still cannot make purchase by MS Points (seems they removed that option all together).

Hope they will have it fix by the next DLC, coming in 2 weeks time?

[giskard8plus]

giskard8plus wrote...

Okay, seems some progress from Bioware.

I logged into MP last night, connection issue (connecting with EA servers, forever) solved.

The message "One or more of your purchases failed to process" gone from the MP store.

But what is lost is still lost, and I still cannot make purchase by MS Points (seems they removed that option all together).

Hope they will have it fix by the next DLC, coming in 2 weeks time?

my bad, I withdraw this.

turns out it was a stroke of luck, the problem came back the next back when I try to get online again.

[giskard8plus]

Shameless bump.

I hope they finally fix this with the next DLC pack...

[Lubeious]

This just happened to me today. Two packs (I figured, stupidly, it would be like a stuck vending machine, buy another pack and the error would clear) lost.

There's a patch this week and the DLC, maybe something in there will fix it.