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No offense Bioware, but your actions are disgusting and shameful


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#1
zenoxis

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After reading through all the statements that have been given by Bioware staff in response to the fan outcry over the ending, it is my personal opinion that Bioware as a company has to die. Take this post as you will, this is merely my opinion, I'm certain there are people out there that think Bioware can be redeemed later on in future games, but Bioware has gotten to a point where they're indirectly insulting the fans. Directly confronting us would be paramount to financial suicide so they've decided to hide the insults behind massive amounts of PR double talk thinking we won't find it. 

Artistic integrity, let's be honest, this is a defensive word, its only purpose was to attempt  to quell the uproar by tryin to validate the endings as they were. Their error was assuming people didn't know any better. Saying the ending was artistic is like saying the movie Barb Wire was artistic because it rips off of Casablanca. By constantly repeating the words "artistic integrity" over and over they do two things: 

1. They assume the customer isn't intelligent enough to realize it isn't artistic
2. They cheapen the meaning of the word art to include ripping off of things

Then of course there was the constant references to the 75 perfect scores they got from game critics. However, this was again another indirect insult towards fans. Essentially, what they've said is "you should like this game because game critics gave it a perfect score, ignore your own likes and dislikes and focus entirely on the critics, they know better than you do." Again, this is Bioware talking to the fans like they don't know any better and were incapable of figuring out what they liked, so they turn to the critics as another form of defense assuming that we the customers would be too ignorant to understand our own feelings and impressions of the ending, which only served to highlight the sheer absurdities of game critics as a profession. Why else is there such a massive disparity between the ratings being given on Amazon and Metacritic by average people and professional game critics?

But the final blow for me came with this image:
Image IPB

I can't even begin to express just how disgusted I was when I saw this. Bioware has attempted to turn the entire debacle (which they handled poorly from the word go btw) towards something in their favor with this ad. Once again, they assume that the customer doesn't know any better and by placing that quote from entertainment weekly they are entertaining the notion that any human being with half a brain wouldn't consult the internet to see why the game stirred up such controversy. Not only is the act of this distasteful, it is also a thinly veiled lie to anyone who doesn't know what the controversy is about. 

All of this can be coughed up to one major point and that is that Bioware thinks their customers simply aren't intelligent. They've made bad PR move after bad PR move, the only good one they've made is announcing that the EC DLC will be free. And no Bioware shouldn't die because they can't make good games, we the consumers know a good quality game. We see it; Mass Effect 3 had many moments that made it a good experience, but their attitude towards the customer, the people paying them money, is shameful and quite frankly idiotic.

Whether or not Bioware has changed its attitude towards the customer due to its interactions with EA or if its simply showing its true colors now is irrelevant, their view of the people paying them money has led them to this very epoch, where their fate will ultimately be chosen (ironic isn't it, making games of choice and what not) by the fans they think so lowly of.

Modifié par zenoxis, 15 avril 2012 - 08:22 .


#2
Rick Lewis

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"We deserve to be forgotten"

"Perhaps...perhaps"

#3
bennyjammin79

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This will go places...

#4
GnusmasTHX

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Cool... story?

#5
Strike2k2

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I don't know if they DESERVE (as a company) to die off. But I do know that they handled this whole situation very very poorly.

#6
superduperkoala

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Oh well, i guess BioWare decided they don't need a fanbase after all.

#7
Deuterium_Dawn

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Melodramatic much? I don't like the endings either but still.

#8
tenojitsu

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Sure this will be locked soon, but I a extremely disappointed by the email ad mentioned in the OP. Quote taken out of context much? Seriously BioWare? Really?

#9
FBI-Azzurri

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No that image has EA written all over it. BioWare is nothing more than a shield to EA. They take all the hits and angry messages, while EA locks their money piles away in the vault.

#10
David7204

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Hopefully that was drawn up by a couple of nobodies at EA and BioWare had nothing to do with it...

#11
LegendaryBlade

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I'm sure with a thread title like this one there's no way this thread will be locked

#12
theBurgerface

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Rick Lewis wrote...

"We deserve to be forgotten"

"Perhaps...perhaps"

That exact quote popped in my head too when I read the OP's title.

#13
Dragoni89

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75 Perfect scores. *face palm

#14
JustKnown2bDan

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Posts like this make me appreciate the dedication to the ME series even more.

Though i dont have any type of hate towards Bioware at all even after the rather disappointing but still watchable ending

#15
MOELANDER

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Gosh darn it! This is a freckin insult!

The mail from EA I mean.

Modifié par MOELANDER, 15 avril 2012 - 06:53 .


#16
xsdob

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With a fanbase as crazy as this one, I don't blame them for being insulted by us and not wanting to associate with us.

We're rude, mean, spiteful, and we twist everything they say to fit a bull**** narrative we came up with, and only 1% of this whole fandom has the common sense to reel in the crazy nut job bat**** fans who do things that make us all look bad.

But bioware still treats it's customers and fanbase a lot better than most companies, especially activision and capcom, who really do just think of their fans as walking money pits and take no fan input into any consideration at all.

#17
yukon fire

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I wonder how much a "perfect" score costs bioware in cash

#18
Bill Casey

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zenoxis wrote...
But the final blow for me came with this image:
Image IPB

I can't even begin to express just how disgusted I was when I saw this. Bioware has attempted to turn the entire debacle (which they handled poorly from the word go btw) towards something in their favor with this ad. Once again, they assume that the customer doesn't know any better and by placing that quote from entertainment weekly they are entertaining the notion that any human being with half a brain wouldn't consult the internet to see why the game stirred up such controversy. Not only is the act of this distasteful, it is also a thinly veiled lie to anyone who doesn't know what the controversy is about. 

All of this can be coughed up to one major point and that is that Bioware thinks their customers simply aren't intelligent. They've made bad PR move after bad PR move, the only good one they've made is announcing that the EC DLC will be free. And no Bioware shouldn't die because they can't make good games, we the consumers know a good quality game. We see it; Mass Effect 3 had many moments that made it a good experience, but their attitude towards the customer, the people paying them money, is shameful and quite frankly idiotic.

Whether or not Bioware has changed its attitude towards the customer due to its interactions with EA or if its simply showing its true colors now is irrelevant, their view of the people paying them money has led them to this very epoch, where their fate will ultimately be chosen (ironic isn't it, making games of choice and what not) by the fans they think so lowly of.


........They are trying to sell a game, dude...
Of course they are going to put a positive spin on everything...

Modifié par Bill Casey, 15 avril 2012 - 06:57 .


#19
xsdob

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Oh, and your damn pictures a fake, that's already been confirmed.

#20
Yearlongjester

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I feel the same way. I don't think the individual employees deserve to lose their jobs like this, but the company has gone beyond slighting their fanbase or misstepping. I'm done with Bioware, more than likely for good. Any products of theirs that interests me in the future will be bought pre-owned, I'm not giving them a dime after this fiasco. Maybe they can eventually earn back my tentative trust, but this it'll never be the same.

But hey, you stuck to your guns right? Alienated your loyal fanbase but you kept your "Artistic Integrity," Must feel really good right now, knowing you have the moral high ground. Be sure to tell that to your investors, I'm sure they'll be happy.

#21
Necrotron

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lol @ the no offense Bioware part.

#22
Athlonis1

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What we need is for Bioware to break free from EA. The bioware that existed before EA would not have given us this raw-cookie-dough-infected-with-samonella of an ending. It would have been a fully baked, satisfying, golden-brown and delicious cookie of an ending that the game deserved. Baking isn't hard to do if you actually try y'know. It's as simple as popping them in the oven. I have lost where this metaphor was going. I am getting a cookie now, please excuse me.

Modifié par Athlonis1, 15 avril 2012 - 07:00 .


#23
dreman9999

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How does BW not take offence to this topic?

#24
SupR G

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Believe it or not OP, this is totally expected and unfortunately is just business as usual. Do you ever see bad movies at the store, and see those reviews on the box that say "Amazing!" or "4 out of 5 stars!" when really the movie was terrible? Take notice at the fine print under the quote saying -Bob Smith, Markham Economist and Sun, or some nobody from some unknown newspaper in some small town. This is business, and marketing. It's the sad, manipulative state it has always been since it's mass commercialization in the 40's and 50's. No company is exempt from it, certainly not EA. You can take a product with bad publicity, bad reviews and cover it with gold and make it sparkle. And honestly they can do that cause the game got raving reviews from official critics and fan's opinions or personal reviews count for nothing in marketing. This is business I am sorry to say.

#25
packers219

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Just don't buy anything from them in the future, that's what I plan on doing. Companies understand one thing only: money. If you hit them where it hurts they'll start paying attention to you.