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Face import doesn't work for me after patch


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#1
DaBozUK

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In the general forum, BSN moderator

Chris Priestly wrote...
If your face has significant changes or you cannot import your save, please check these steps:
1. The saved game you are importing should be the final saved game from the end of Mass Effect 2.
2. The saved game should not have been modified in any way.
3. If you are using the correct saved game and have not modified your face code, please report your problem in the Technical Support forum for your platform or contact our Customer Service. Thanks.

So I contacted EA games tech support, to report this issue:

After patching ME3 and importing my ME2 femshep, the face for my shepard doesn't look like my ME2 or ME1 shepard.  Although the features are similar, it looks like a different person.

(click image to enlarge)
Image IPB

To which I got the response from EA tech support:

EA Tech Support wrote...
Unfortunately, we do not handle in-game support issues for Product at
this time, and I am sure you understand this fact and co-operate with
us. At present we are only providing support for Billing, technical and
account issues. However you can visit their forums, located here:
www.forums.electronicarts.co.uk . You can also update your support
request by clicking on the My Questions link on http://support.ea.com.
The best people to speak to would be the developers and the only way to
do that would be to post on the forums. We here are only tech support
and have no control over the design on the game.


So failing EA support, perhaps the developers will reply to my post here, and let me know how to fix this issue.

There was no problem going from ME1 to ME2, or vice versa (I've done both, and the face is the same).

But regardless of lighting and shading or wotnot, the features are wrong.  For example, lips, eyes, eyebrow colour, hair shape, chin position, cheek bones etc.

Thanks in advance.

Modifié par DaBozUK, 16 avril 2012 - 04:08 .


#2
djspectre

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Personally, I think your face looks just like the old one, albeit the eyebrows are a little bushier, but thats really not that bad.

My femshep had a similar issue with her eye shadow (wasn't bright enough), but I just quit caring since it got like 99% of the face right.

Besides, these small tweaks also happened between ME1 and ME2. I remember seeing her wake up on that cerberus lab table and being like 'hmm, she looks a little different', of course Bioware did a brilliant way of explaining that away (facial reconstruction from her resurrection).

#3
DaBozUK

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She may have similar features, but in game it isn't my shep.

Try this:
http://social.biowar.../1324447/184927

Modifié par DaBozUK, 16 avril 2012 - 06:50 .


#4
tanisha__unknown

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Agreed.

had a similar problem. I sticked to femsheps standard protrait throughout ME1&2 and she looks different, somehow.

#5
djspectre

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Jinx1720 wrote...

Agreed.

had a similar problem. I sticked to femsheps standard protrait throughout ME1&2 and she looks different, somehow.


Male shep had similar changes. Its likely because of the graphical changes made to the game engine throughout the series as opposed to a translation error made from one game to the other. It also didn't help that ME1 used mathematical calculations for the face positions, where as ME2 started with these incremental changes that could easily be lumped into static face codes. 



DaBozUK wrote...

She may have similar features, but in game it isn't my shep.

Try this:
http://social.biowar.../1324447/184927


Go look at the differences between the ME1 version and the ME2 version, you'll see similar variances. When you add that to the translation into ME3, there is bound to be some noticiable discrepencies between the ME1 and ME3 version side by side. 

Though its good that unlike ME2, you can modify an imported face. They likely added this (in addition to fan pressure) to compensate for variances across the 3 games. 

#6
DaBozUK

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djspectre wrote...
Go look at the differences between the ME1 version and the ME2 version, you'll see similar variances. When you add that to the translation into ME3, there is bound to be some noticiable discrepencies between the ME1 and ME3 version side by side. 

Though its good that unlike ME2, you can modify an imported face. They likely added this (in addition to fan pressure) to compensate for variances across the 3 games. 

Sorry, you're wrong. I take my ME2 new game code and use the slider convert tool to paste into ME1 and the face looks the same.  It's not variations on features, that I can either live with or tweak.  In ME3 the face is just plain different.  There wouldn't be an 8000 post thread in the general forum if there wasn't a problem and an ever growing new thread since that other thread got closed down if there wasn't a problem.

You have sheps that convert well enough, that's great for you, but not for others, including me.

Ive manage to get a certain degree of likeness by dramatically changing my post import shep, but that just proves the import process doesn't work.  Thank goodness for the fans who are working on a proper fix for this. Just a shame there's no acceptance or comment from EA, and now Bioware too it would seem.

#7
djspectre

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Going from ME2 back into ME1 is not what I described.

A face created in ME1 imported into ME2 has minor differences, mostly around area's of high animation. Importing that same ME1 face into ME2 and then into ME3 has only minor differences again. Add the two together and you get a face from ME1 that doesn't quite look the same in ME3.

I have a half dozen shepards (male and female) that I've already run through this process. If I created a NEW shepard in ME2 and then converted it back to ME1 and then into ME3 the way you did, I'm sure issues would crop up.

Bioware also changed existing facial features. Skin Complexion is one. They only have 3 complexions per game, but complexion #1 is not the same across all 3 games. They have altered appearances and texturing throughout the series to accomodate various technical limitations or goals they wanted to meet. To this end, they also removed features from ME3 (and added some others). Certain lipstick colors are gone and the eyeshadows aren't nearly as bright and obvious, not to mention they entirely REMOVED my shepards eye color and in one case his facial hair option is also missing. While suddenly we have 5-6 additional hair colors. So hair color #6 may not be the same hair color #6 in all three games.

The fact that features and options were changed or removed, is not a reflection of the success/failure of the import process, but rather a fundamental change in the character creation process and structuring of the facial modeling.

Also the reason there is a thread with 8k in posts is because ever since this game came out, people have been whiners about every little detail and the fact that this fix should have been known about and fixed before the game was ever shipped.

While I totally commiserate with your import woes, its not the import process that's the issue...its how they altered the character modeling for this game vs the other two.

*Note, I've also had modified shepards (mostly hair style changes for my fem sheps) that didn't import correctly either, because the hair style is not present at all in ME3. It was this sweet ass messy hair that drooped down in her face look that was used on a single female Blue Suns merc during the Garrus recruitment mission in ME2 referenced in this post  http://masseffect2fa...s&tutorial=hair  If you use that hair style and import, the default hair style is a bald femshep :lol:
And I've read that modified shepards have issues, not that you modded yours, but just saying for the benefit of anyone else reading this. 

*edited for more clarity*

Modifié par djspectre, 17 avril 2012 - 12:17 .


#8
DaBozUK

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It is the import process that has failed. A conversion (mapping) process between the vertices in ME2 and ME3 faces is possible and is being carried out by people in the General forum. Check out the Lazarus google project. The ultimate goal is to load an ME2 save, load an ME3 save and then press a button to convert.
http://social.biowar...023/35#11382738

Progress so far looks good, there's some very clever people working on it. It'd be nice if Bioware could assist or advise to speed things along, or better still take over and complete the project, but I appreciate they are working on new things now, other patches or DLC.

This problem was known about at the time of the demo, and was reported and we were told to chill out because it's a demo and it'd be fixed in the full game. It isn't fixed, and us "whiners" don't appreciate being branded so for complaining about an integral selling point of the franchise... Ie that I get to play with MY Shepard character throughout.

Anyway, I think this thread is over, as there's been no reply from Bioware. I was posting here because I needed to exhaust the process as described by Chris Priestly above (where you'll note he says unmodified saves).

Modifié par DaBozUK, 17 avril 2012 - 07:32 .