So I contacted EA games tech support, to report this issue:Chris Priestly wrote...
If your face has significant changes or you cannot import your save, please check these steps:
1. The saved game you are importing should be the final saved game from the end of Mass Effect 2.
2. The saved game should not have been modified in any way.
3. If you are using the correct saved game and have not modified your face code, please report your problem in the Technical Support forum for your platform or contact our Customer Service. Thanks.
After patching ME3 and importing my ME2 femshep, the face for my shepard doesn't look like my ME2 or ME1 shepard. Although the features are similar, it looks like a different person.
(click image to enlarge)

To which I got the response from EA tech support:
EA Tech Support wrote...
Unfortunately, we do not handle in-game support issues for Product at
this time, and I am sure you understand this fact and co-operate with
us. At present we are only providing support for Billing, technical and
account issues. However you can visit their forums, located here:
www.forums.electronicarts.co.uk . You can also update your support
request by clicking on the My Questions link on http://support.ea.com.
The best people to speak to would be the developers and the only way to
do that would be to post on the forums. We here are only tech support
and have no control over the design on the game.
So failing EA support, perhaps the developers will reply to my post here, and let me know how to fix this issue.
There was no problem going from ME1 to ME2, or vice versa (I've done both, and the face is the same).
But regardless of lighting and shading or wotnot, the features are wrong. For example, lips, eyes, eyebrow colour, hair shape, chin position, cheek bones etc.
Thanks in advance.
Modifié par DaBozUK, 16 avril 2012 - 04:08 .





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