6 réponses à ce sujet

[Speedoburito]

Sourabh: [/b]Thanks for choosing EA Help! My name is Sourabh. How may I help you today ? 
Sourabh: [/b]Are we still connected ?
you: [/b]yes
you: [/b]sorry
Sourabh: [/b]It
appears that you are no longer available for this chat session; hence, I
am concluding it. If you have any more question or concerns, please
feel free to contact us again and we would be glad to us assist you
further
Sourabh: [/b]Bye!

[CenturyCrow]

Yes, I have been disconnected several times abruptly like that. Maybe it was lunch time or something.

[Speedoburito]

take two: You are now ready to chat with Prateek.
you: hi
you: the automated response I was sent is outdated, what gives?
you: well this is a oneway conversation
you: Hello?
you: Prateek?

[BioSpirit]

If you contact customer support then explain your situation and don't keep them waiting. It's a good idea to type your message with a notepad before contacting and then copy-paste it into the chat.

[MwRDKY]

Try to type fast or they'd think you're AFK and cut the line...can't say I blame them, EA games are more buggy than most...

[Novawing24]

 You should see the circles I've been running in with email support for the connection issues!

social.bioware.com/forum/Mass-Effect-3/Mass-Effect-3-PC-Technical-Support/Lost-connection-to-EA-servers-Tech-support-tale-11404802-1.html

social.bioware.com/forum/Mass-Effect-3/Mass-Effect-3-PC-Technical-Support/Lost-connection-to-EA-servers-Tech-support-tale-11404802-1.html

Enjoy

[Speedoburito]

Ive given up on ever contacting them again, I'll just not get rewards for the mp overations its whatever.