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Points disapperared


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#1
dieselmonster1

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Hi
I purchased 2200 bioware points to get some new DLC...used them and they just stayed at 0% downloading...so i restarted now it wants me to purchase them again but it used all my points still....someone help ea isnt very easy to get ahold of

Modifié par dieselmonster1, 17 avril 2012 - 05:48 .


#2
Gorath Alpha

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We are just fellow game players, not employees. We can do nothing if your account is corrupted. Only EA can do anything to repair it. To complain and compare notes with other gamers, there is a separate POINTS forum to visit.

social.bioware.com/forum/1/category/59/index

support.ea.com

(EA changed things around.  I got that before adding it, by hovering over the link at the bottom of the page.  AND the transposition did occur.) 

Modifié par Gorath Alpha, 18 avril 2012 - 01:05 .


#3
RaenImrahl

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Gorath Alpha wrote...

http://ea.support.com


Actually, it's help.ea.com.

#4
Gorath Alpha

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Bioware may well be wrong, but what I wrote (originated out of) what they had for the link now on this page, before any transposition of elements from "support.ea" to ea.suppot

.

Modifié par Gorath Alpha, 18 avril 2012 - 01:08 .


#5
RaenImrahl

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Gorath Alpha wrote...

Bioware may well be wrong, but what I wrote is what they have for the link now on this page, certainly.


Both help.ea.com and support.ea.com will resolve on the help page.

What you wrote, ea.support.com (see how you juxtaposed "support" and "ea") doesn't work.

Modifié par RaenImrahl, 17 avril 2012 - 10:25 .