We should flame them in every way possible about that. It's a week one issue and they still haven't fixed it. It's getting worse and worse, at the begining I just couldn't see what I bough, but recently I started to lose HUGE amounts of credits, without getting any characters, equipment, weapons etc.
MP store purchase issue SPAM!!!
Débuté par
IliaLo
, avril 19 2012 06:05
Retour en haut
#2
Posté 19 avril 2012 - 07:07
Cowshi
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- Members
- 12 messages
Same happened to me, they don't give a ****
#3
Posté 19 avril 2012 - 08:43
Zaidra
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- Members
- 1 823 messages
when are they going to fix this?
I've lost 193k credits and 320 Bioware points. Seriously, every time I talk to them, they just say "their engineers are looking for a solution." or something. It's been a month and a half, how long do they need? That's hours of gameplay time and the equivalent of real money they are literally holding from me. They should be adding the points back onto my account, not holding it so I can't even use it. It's freaking retarded. We should get some kind of interest or some compensation when they do fix it, like a free pack or something, because this is ridiculous.
I've lost 193k credits and 320 Bioware points. Seriously, every time I talk to them, they just say "their engineers are looking for a solution." or something. It's been a month and a half, how long do they need? That's hours of gameplay time and the equivalent of real money they are literally holding from me. They should be adding the points back onto my account, not holding it so I can't even use it. It's freaking retarded. We should get some kind of interest or some compensation when they do fix it, like a free pack or something, because this is ridiculous.
#4
Posté 19 avril 2012 - 09:04
exo Shakugan
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- 2 messages
Worst customer service ever. Never buying a EA or Bioware game again
#5
Posté 19 avril 2012 - 11:55
Zaidra
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- Members
- 1 823 messages
oh you have no idea, exo. When I addressed them on this, I said I want bioware points added onto my account because they're holding real money from me, instead of responding, the person just replied with "Thank you for contacting EA. Is there anything else I can help you with today?" I said "yeah, you can add points back onto my account because your game stole money from me." After that they just completely ignored me.
a-holes
a-holes
#6
Posté 20 avril 2012 - 08:58
BTCentral
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- Members
- 1 684 messages
If a purchase fails, do not click the "OK" button that pops up when it tells you it fails.
Instead, alt+tab, disconnect from your wifi/if you're on LAN disable the LAN adapter.
- Go back to the game, it will tell you your connection was dropped, click OK on that message.
- You'll be thrown back to the main menu, when this has happened re-connect your internet.
- Click the "Connect to server" button, as soon as the connection is complete the outstanding pack purchase will automatically process, you will not lose your credits and you will get items.
Worked for me every time since I first saw the solution.
Instead, alt+tab, disconnect from your wifi/if you're on LAN disable the LAN adapter.
- Go back to the game, it will tell you your connection was dropped, click OK on that message.
- You'll be thrown back to the main menu, when this has happened re-connect your internet.
- Click the "Connect to server" button, as soon as the connection is complete the outstanding pack purchase will automatically process, you will not lose your credits and you will get items.
Worked for me every time since I first saw the solution.
#8
Posté 27 avril 2012 - 06:51
llRasilonll
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- Members
- 40 messages
What would really help is if they actually fixed the ****er.
Modifié par llRasilonll, 27 avril 2012 - 06:51 .
