36 réponses à ce sujet

[Lord Clocks]

BUG
Promo code registration indicating both successful redemption AND code not recognized.

Expected behavior:
Promo code would be entered, click submit button.  Recieve a message indicating EITHER success or failure.  If  failure, why the failure occured.

Actual behavior:
Message indicates BOTH "Code not recognized, please check that you have entered it correctly" and immediately under that "Code successfully redeemed".

Screenshot of Occurance:
http://www.wanderson...al_Messages.png

[Galandral]

Same happened to me.

[Murkatos]

I had the same issue - I also cannot register my game key - I bought through Stardock/Impulse. Serial matches the pattern on the reg page, but the site won't accept it.

[Deran2]

Same here.

[ElectricBuddah]

same here

[Digital216]

ditto

[NewJerseyDude]

Same problem.



The content is also not being unlocked.

[Blackgoofguy]

its like a woman replied....yes and no.

[Dakodo]

I had this exact same message when I entered my Deluxe promo code.

[Draidin]

yup same here - it must of redeemed correctly cause I can't enter them again.

[Sieg Delacroix]

I had the same thing happen to me, its not showing the items in my inventory either.

[stone316]

well, am downloading my redeemed items but still can't register game

[Sword For Hire]

YUP

[Sword For Hire]

i guess i can't post

[Berin54]

I am having the same problem, as in i cant get my redeemed items, has anyone found a fix?

[BX12]

Bingo! Sounds like another EA award winning experience!

[AdrianaLopezForero]

We are currently working on a fix.

Thank you for your patience.

[dabranflakecereal]

The Digital Deluxe code worked, the Preorder bonus DLC stuff seems to, well, not be. Also, this is more a gripe than a bug, but good lord, it's taking me 20 minutes just to download the Blood Dragon Armor, let alone my Stone Prisoner and Warden's Keep

[Ackis]

I received the dual error message just a few moments ago.



When trying to re-enter the code I received a big negative.

[Daitoryu]

Got the same problem here and these no downloading content available in game

[jmoran19]

Same thing here, bought from impulse, consumed both my promo codes with dual message error, also won't accept game registration code.

[AdrianaLopezForero]

The codes were successfully redeemed. You should be able to see them in game now.



The first error message appears because the game has not been registered on this site yet. After you register the game that message goes away.

[FusedSlayer]

Same Issue, and now it's telling me my codes can't be used

[Hawawaa]

Guys if ya bought through impulse, Chat in Stardock chat for a new Register code for the game... Zoomba should be able to help ya. For DLC thats biowares problem... Email them.

[AlFromTDP]

Same here it can't even redeem my codes... got them from DirecttoDrive... way to go.. figures