shedevil3001 wrote...
mines not even showing on my entitlement page, and i know i should have gotten 1 because me and my lad were both in the same match, we both only played 1 gold match btw, he got his pack but i havent and the ea support thing isnt giving me live chat to get it sorted
switch region to USA in right bottom corner of your screen. Then choose product: Mass Effect 3 and theme: General Question or any other (does not matter) and you will able to talk with EA support via Live chat.shedevil3001 wrote...
mines not even showing on my entitlement page, and i know i should have gotten 1 because me and my lad were both in the same match, we both only played 1 gold match btw, he got his pack but i havent and the ea support thing isnt giving me live chat to get it sorted
Modifié par Istibul, 04 mai 2012 - 04:06 .
Modifié par Istibul, 04 mai 2012 - 04:04 .
You have to select product type and theme of questionCreepy Turtle wrote...
shedevil3001 wrote...
mines not even showing on my entitlement page, and i know i should have gotten 1 because me and my lad were both in the same match, we both only played 1 gold match btw, he got his pack but i havent and the ea support thing isnt giving me live chat to get it sorted
Yup they shut off all contact because they was getting swamped with support requests.
Email, Live chat and call me options are all down.
Banacheck wrote...
Hi I am new to the forums but not the game and it seems I can only post in one or two parts of the
forums. So if I would like to comment on cheating I cannot & Mass Effect 3 is plagued with it, they really need to add the kick option in game. Anyway got the Commendation Pack, and I wish that store would stop taking my credit's and giving nothing for it.
Some forums have an additional requirement that people who wish to post
to have played a BioWare/Electronic Arts game while logged into your
Origin account. Some forums also require game registration to post.
Modifié par Merchant2006, 04 mai 2012 - 04:42 .
Merchant2006 wrote...
I waited on the live chat for 1 minute. Then I spoke to "Om", he fixed it for me in 1 minute. Loaded up ME3 and logging into MP/Store (2 mins) and it's there. Done. Go to the support page, change country to USA and go to live chat. Problem Solved.
Om: Thanks for contacting EA Help! My name is Om how may I help you?
you: Hello! okay, let me just type this down
you: This is regarding Mass Effect 3's previous Weekend Challenge
you: "Operation: Exorcist". Now I did the challenge and unfortunately I have not received my reward/prize, the ""Commendation Pack".
you: When I signed into my profile today, I saw that the "Victory Pack" was there, but not the second pack that should also be there for me.
Om: Could you please give me your Origin ID of your EA account?
you: sure, it's "merchant2006"
Om: Thank you
Om: Would you mind holding for a minute or two while I look into your issue/concern?
you: No problem! I don't mind.
Om: Thank you
Om: I have added the commendation pack to your account. Could you please check your account and let me know weather you got it or not?
you: Sure! Let me load up the game and quickly check, give me about a minute or two.
Om: Sure take your time
you: Wonderful, it's here and I unpacked it.
you: Thank you very much, that's a relief heh.
you: Much appreciated.
Om: Thank you for contacting EA. Is there anything else I can help you with today?
you: No that's all. Thanks very much!
.... I now have Hurricane II.
*screams and yells in anger* This is what I get for my impatience.
The advisors are fast and friendly. I just recieved my commendation pack this way. Unfortuntaly just the hurricane smg in it 
thanos81 wrote...
just never got my commendation pack. wouldnt care except people are getting new great weapons that I have every right to as well. Bioware This is unforgivable. does anybody have any solutions or a way I can contact someone?
I play on the 360
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