376 réponses à ce sujet

[Chaplain Grimaldus]

Completely destroyed my faith in BW's prerelease statements and also my hope that BW's games wouldn't be rushed out by EA. Seriously I don't trust them further than I can throw a krogan. I'm pretty sure I'm done with their products as well unless there is some form of apology for the PR doublespeak and general condescension. Hell, doesn't even have to be an apology just a small "alright we messed up."

[tempest_87]

While the game's ending (last 5 minutes or so) was not quite what was promised and not really in line with the way each game was set up, due to the heavy emphasis of decisions and actions in/on/for story purposes, I enjoyed the single player game. However, dispite my personal issues with the ending/story I do respect that it is their story and they can do what they want with it, and if you try to look at the ENTIRE game as the "ending" it helps since the rest of the game was very very good in most every way (the load times on the PC were the lowest of any game I have ever seen on any hardware, besides solitaire and minesweeper). The promised elaboration on the ending to fill in some of the confusing/conflicting/ambiguous points that have been argued elsewhere in spoiler sections is great too.

However, that being said, I have no intention of buying any bioware or EA product that might possibly even remotely involve continuing customer support (such as anything with a multiplayer aspect). This is due to the terrible Livechat service of Origin (both the technical bugs I have encountered with it, and the employees manner and responses), the irritating "verifying DLC" / "Connecting to servers" type messages that take longer to load than any other part of the game, and the complete lack of response in the PC technical forum from Bioware employees. I have yet to see any post at least acknowledging that the issues we are experiencing are known about and are going to be ATTEMPTED to be fixed. There are a few posts with common problems that are in the double digits on pages (including the, as of this post, 46 page tpoic on the loss of credits/points and items) with little to no (most often the latter) responses from bioware employees.

@ Mr. Priestly:

Basically a little communication from bioware/EA regarding technical issues (e.g. FoV, loss of credits, pervasive disconnects) and possible solutions would be greatly appreciated. I would even be understanding of the lack of fixes if it were due to "siloing" of the companies (EA/Bioware) that make communication between EA and Bioware difficult since some issues are with the game (Bioware) and some are with the server (EA {I'm assuming}) and most are probably in the grey area between the two.

But there is basically no response from Bioware/EA despite how much attempt is made by the community to communicate to Bioware. Some people yell and scream and whine and exaggerate, but others actually try and be polite and constructive and give a benefit of a doubt, in the expectation that as a customer, they are actually seen as important to the game/service they just paid for. I paid for this game and the multiplayer service included with the game (which when it works, is great fun), yet I feel like many legitimate technical problems are being completely ignored  without even explination as to why they are being ignored.

Basically,  the fact that the only communication I seem to see from Bioware on these forums is for Locking threads or News about the next Operation leads me to the end result I discussed above.

P.S.  Any mention of "you" refers to EA/Bioware as companies, not any one person in particular (I think I got them all, but am not sure, its late and I'm tired).

P.P.S.  Wow, I have a lot of run-on sentences in this post...

Modifié par tempest_87, 26 avril 2012 - 06:59 .

[Morroian]

AlanC9 wrote...

Well, the forums have made me realize that I don't actually think much of self-styled "RPG fans."

As for Bio and their games... nah, I feel about the same way towards them that I always have. Obvious strengths and obvious weaknesses, and since I like the strengths more than I dislike the weaknesses I like the games.

This a thousand times this.

[whiteraider]

I think that the biggest negative is that Bioware seems to think that it has fixed bugs, while doing nothing of the sort (Face import [error message removed - face still doesn't look vaguely similar to ME2]) and that it talks far more on facebook and twitter than it does on it's own fora!

Also that it seems Bioware lock complaint threads, while not even looking at the "bash the whiners" stuff at all, and "bash the whiners" posters can have signatures attacking/insulting the whole community and get away with it despite the 'terms and conditions - zero tolerance policy'.

And finally when Bioware does get around to asking the community something, it then goes off and either does what a small faction wants and/or ignores the vast majority of posters suggestion/wants or just does what Bioware wants, ignoring the feedback totally, or so it seems!

PS:
Please dont ever suggest using EA Customer Services for help, as in my experience this community usually knows more about your games than anyone at EA CS, and so far no CS member has even been able to find out if the bug has been reported or how to go about reporting it, forget suggesting a workable solution!
I have managed to get an account unlocked, by phoning support, after all online and in game support staff closed the tickets with 'use the password reset' for a non-password account lock problem. (ie. they could not read English) But this is the only fix I've ever got out of EA Support!

Modifié par whiteraider, 26 avril 2012 - 07:07 .

[CARL_DF90]

Chaplain Grimaldus wrote...

Completely destroyed my faith in BW's prerelease statements and also my hope that BW's games wouldn't be rushed out by EA. Seriously I don't trust them further than I can throw a krogan. I'm pretty sure I'm done with their products as well unless there is some form of apology for the PR doublespeak and general condescension. Hell, doesn't even have to be an apology just a small "alright we messed up."

You know, I have brought up the condescension issue because it seems to me that Bioware is sooo out of touch that they seem to think that we don't noticed when we are talked down to. Example, there was an issue about the quality of a DLC that was released for ME2, and there were many complaints about it. Instead of communication telling us why the quality was subpar or just a general bit of communication, we got a, "if you don't like it, don't buy it" comment. If that is not condescension I don't know what is. And it also reeks of arrogance as well. The last thing you want to do is alienate your fans/customers. For those who would want to know, the issue and which BioStaffer I will keep to myself, unless you want to play super sleuth and find the quote and issue.

In any case if they don't change their attitude soon to fix their image as well as their products it will only continue to haunt them.


@ whiteraider

Love your banner by the way.

Modifié par CARL_DF90, 26 avril 2012 - 07:20 .

[Kronner]

I find it disturbing that no actual devs make any posts in the ME3 section. All we get is one liners from QA guys and/or community manager(s).

[Dude_in_the_Room]

Kub666 wrote...

Dude_in_the_Room wrote...
So many gamers either are too young or too naive to understand how things really work.  This "They treat us bad?  Then we just won't buy their games and that'll teach'em" attitude isn't happening.


I'll say it again b/c it's important to me:

People bought ME2 > lots complained about it being dumbed down > lots of ppl bought DA2 > lots complained that it just plain sucked > even more ppl bought ME3 > "everybody" complained about EAware > then tons of ppl said they would buy a DLC for the ending.

 

The average gamer is in their 30s. I guess the most vocal guys are usually teens, but as I said, nobody really cares about some crazy folk on BSN. What matters is how you treat your customers. I couldn't care less if somebody issues empty death threats to Casey or whomever. Not my problem. My problem is I bought falsely advertised and partially broken product, and then when I complain about it to the producer I'm being ignored or worse. And this is happening because Bioware assumes everyone who complains is a spoiled kid.

Dude_in_the_Room wrote... 
There are 2 things to think about given whats going on:

1) The ppl hating these games are the minority and don't know it.

2) The gaming community has little to know backbone and overreacts and isn't worth the respect it wants.
Look at the L4D2 boycott......now look at how popular it is/was.

 

People do not hate ME3, generally. They hate idiotic endings, yes, but 95% of the game is fine. They hate being misled and treated like idiots.

L4D2 is a bad example, as it was a good game. But yeah, boycotts do not matter. What matters is I will be less likely to believe anything Bioware says about their future games, and will not buy their products until fan reviews come in. So, they lost my pre-order money so far. It may be that now they cater to CoD crowd, not to their core RPG fans, so in that case I'm also probably out, regardless of condescending attitude of mods and devs on BSN.

But you're missing the point...

It doesn't matter that the average gamer is 30 and what some fanatic says on BSN doesn't matter either.  It doesn't matter if the fans hate ME3 or ME3s ending....I've heard all these things before somewhere along the lines.

THE POINT is:

Regardless of what some guy at Forbes says....regardless of what the fans on BSN say, regardless of all that...the fact is despite all the negative opinions ppl keep buying these games.  This is not new. 

If someone wants to look up whether or not EA is a good investment they'll find all this crap thats going on, plus past stuff, future endevors, and then they'll see that one of the developers for EA keeps making money.  DESPITE the constant "EA has ruined Bioware" argument thats been going on since ME2.

And L4D2 is a perfect example.  People said they weren't going to buy it.  It doesn't matter if it was a good game, those ppl weren't suppose to find out.  But thats half my point.  Gamers in general overract.  They didn't even give it a chance.

ME3 is a great game - same as L4D2.

Modifié par Dude_in_the_Room, 26 avril 2012 - 07:26 .

[DaJe]

This is the vibe I get from BW through forums and general PR:

"We are flawless, we are not human like you common folk but much better. If you think something is wrong with our game, then you are probably just too stupid to understand it's greatness. We can tell people anything and they will believe it, because they have such a short memory. Stupid kids, right?
We don't support modding anymore, eventhough without tools fans fix our greatness. We don't like that. Artistic whatever because **** you."

It has affected my readiness (get it?) to have anything to do with future products.

[RukiaKuchki]

Kronner wrote...

I find it disturbing that no actual devs make any posts in the ME3 section. All we get is one liners from QA guys and/or community manager(s).

It's because they would be faced with a torrent of abuse, recrimination and general ill-feeling. Professional courtesy is not extended into this forum. Besides...I like to think that their time is better spent actually working on ME3 DLC than responding to thousands of 'why did the ending suck so much?' type of posts.

[Drone223]

RukiaKuchki wrote...

Kronner wrote...

I find it disturbing that no actual devs make any posts in the ME3 section. All we get is one liners from QA guys and/or community manager(s).

It's because they would be faced with a torrent of abuse, recrimination and general ill-feeling. Professional courtesy is not extended into this forum. Besides...I like to think that their time is better spent actually working on ME3 DLC than responding to thousands of 'why did the ending suck so much?' type of posts.

I would say its mostly because of the bolded

Modifié par Drone223, 26 avril 2012 - 07:49 .

[abaris]

RukiaKuchki wrote...

It's because they would be faced with a torrent of abuse, recrimination and general ill-feeling. Professional courtesy is not extended into this forum. Besides...I like to think that their time is better spent actually working on ME3 DLC than responding to thousands of 'why did the ending suck so much?' type of posts.

No, it's because they're probably not allowed to share their views with the general public. As is usual with any major company. I'm always a little bit surprised that people still expect that to happen, since many of us should have first hand experience concerning company proceedings.

[WaffleCrab]

bluewolv1970 wrote...

Chris Priestly wrote...

kookie28 wrote...

I can feel a lockdown coming.

Nope. Not unless people take this off topic. It is germaine to ME3.

To those who have had a negative expereince here (other posters, mods, me, whatever) what can be done to improve your experience here in the future?

perhaps treat the issues that are reported more seriously, such as the issue with not being able to get 4000+ ems in SP - NOT ONE PERSON repsonded in that thread to even acknowledge the problem for over a month and the only acknowledgement was to close the thread, problem unfixed - I was not aware that threads got closed when problems weret are not fixed yet...that suggests you simply want to ignore the problem since you are discouraging discussion...

NG+ with an imported ME3 character with past ME1 and ME2 playthroughs gets you 4000+

[CantiCooly]

lets just say bioware games will no longer be first day purchases.

[G00N3R7883]

Hmm, yes there is one thing that has negatively affected my attitude towards future ME games / Bioware games in general. Its not an absolute "I will not buy their games again" feeling, its more of a worry at this point in time.

The war assets / galactic readiness thing. I strongly believe that there should not be any link between singleplayer and multiplayer. They are two entirely different game states. One is about a story that always moves forward and develops, the other is about playing the same maps over and over and over again. One allows you to focus on what you're doing with no distractions, the other is open to griefing and trolling. One allows you to play at your own pace, the other demands you adjust up or down to compensate for other players.

Forcing me to play multiplayer (regardless of whether or not it is fun) to experience the whole of the singleplayer is just wrong. If Bioware continued this link in their future games ... and if they actually increased the link ... I don't know. I'd have to think about whether its a game that suits my tastes.

Bioware aren't even acknowledging the 4000 EMP Shepard breath scene issue as a problem on the forums, even though there's a thread that was over 70 pages last time I checked. The longer it takes, the more worried I am that Bioware/EA don't think its a problem at all.

Maybe its inevitable anyway. This seems to be the direction that the games industry in general is going right now. Look at Diablo 3 and Sim City for other examples. And of course EA are on record as saying every one of their games will have some form of multiplayer ...

Edit: Just to finish on a more positive note ... I loved 99% of the ME3 single player experience, so a singleplayer focused Bioware game with either no multiplayer, or at least an entirely seperate multiplayer mode, would still be an automatic purchase for me.

Modifié par G00N3R7883, 26 avril 2012 - 09:15 .

[Darth Krytie]

I really enjoyed the game and all the negativity makes me like BioWare more and feel more defensive as a fan, tbh. There's an internal threshold of mine on how much whinging any particular issue deserves, once it passes that threshold, I tend to lose sympathy for whomever's whinging exponentially.

So, whereas I originally was quite upset about the ending and very supportive of people wanting a different one...now, I'm more likely to want it to stay as is and avoid people who want to complain about it unless they're not as rude or insufferable as some people have been.

The thing is, Mass Effect was innovative. No game ever before has attempted precisely what Mass Effect has done. To take into account all those choices and make them matter, have it transfer. Minimally, sure, but never to that degree and with that scope. I'm willing to cut slack because they had no blueprint for success when they started. And the games were brilliant and excellent and enthralling and worth playing more than twice. So, yeah, five minutes of disappointment won't outweigh that for me.

And, a lot of people are forgetting, what it used to be like before there were forums. I was a gamer before the persons who made the games had names I could match to faces. If there was a bug, you were **** out of luck. If your game froze, too bad. So, yeah, I'm also patient for game fixes because I'm still thrilled there can be game fixes.

Anyhow, I will always buy BioWare games because they make games that are really inclusive. I just might ignore the forums because the negativity really is annoying after a while.

Modifié par Darth Krytie, 26 avril 2012 - 09:30 .

[Daramatis]

WaffleCrab wrote...

bluewolv1970 wrote...

Chris Priestly wrote...

kookie28 wrote...

I can feel a lockdown coming.

Nope. Not unless people take this off topic. It is germaine to ME3.

To those who have had a negative expereince here (other posters, mods, me, whatever) what can be done to improve your experience here in the future?

perhaps treat the issues that are reported more seriously, such as the issue with not being able to get 4000+ ems in SP - NOT ONE PERSON repsonded in that thread to even acknowledge the problem for over a month and the only acknowledgement was to close the thread, problem unfixed - I was not aware that threads got closed when problems weret are not fixed yet...that suggests you simply want to ignore the problem since you are discouraging discussion...

NG+ with an imported ME3 character with past ME1 and ME2 playthroughs gets you 4000+

I'm afraid not - I really really wish it were the case that we could get to the 4,000 EMS (rather than TMA).

From the General Forum (now locked and moved to platform-specific forums):
http://social.biowar...ndex/10481662/1

From the XBox forum:
http://social.biowar.../index/11655962

From the PC forum:
http://social.biowar...6749/1#11685049

But it is now being looked into as a possible bug.

In the meantime... 

Modifié par Daramatis, 26 avril 2012 - 09:54 .

[DnVill]

After ME3 ending I decided that I will no longer pre-order anything from Bioware.

After Bioware's response to ME3's ending calling it "Artistic Integrity" cemented my decision that I'll never buy anything from Bioware.

Modifié par DnVill, 26 avril 2012 - 11:40 .

[Rykoth]

All this did was tell me how toxic this community is.

You people all say Bioware failed you. No, you failed as fans. Everyone gave Bioware credit for ME, for DAO and so on. But the moment, the moment you dislike an element, the nice attitude goes away, and you become nasty. ME3 was a beautiful game.

If anything ruins ME3, it's the fans. I love ME3, I want to play through ME3 again, but I can't even look at it without being reminded about how fanatically disgusting the lot of you have become.

[TheRealJayDee]

karek wrote...

Probably having moderators who don't intentionally flame bait with their actions might be a good first step. You know that that thread was pretty much one of the few things keeping that drama from blowing up huge right? It gave people a localized place to find all the information and vent and it's a valid complaint/topic about the game's quality as a whole. 

And that's not the first time a lockdown has been that pointlessly trollish even.

Yeah, that's another classic lockdown without any real reason except silencing discussion of unfixed ME3 flaws. Bravo!

[WaffleCrab]

Daramatis wrote...

WaffleCrab wrote...

bluewolv1970 wrote...

Chris Priestly wrote...

kookie28 wrote...

I can feel a lockdown coming.

Nope. Not unless people take this off topic. It is germaine to ME3.

To those who have had a negative expereince here (other posters, mods, me, whatever) what can be done to improve your experience here in the future?

perhaps treat the issues that are reported more seriously, such as the issue with not being able to get 4000+ ems in SP - NOT ONE PERSON repsonded in that thread to even acknowledge the problem for over a month and the only acknowledgement was to close the thread, problem unfixed - I was not aware that threads got closed when problems weret are not fixed yet...that suggests you simply want to ignore the problem since you are discouraging discussion...

NG+ with an imported ME3 character with past ME1 and ME2 playthroughs gets you 4000+

I'm afraid not - I really really wish it were the case that we could get to the 4,000 EMS (rather than TMA).

From the General Forum (now locked and moved to platform-specific forums):
http://social.biowar...ndex/10481662/1

From the XBox forum:
http://social.biowar.../index/11655962

From the PC forum:
http://social.biowar...6749/1#11685049

But it is now being looked into as a possible bug.

In the meantime... 

I had a pure paragon ME1 max level, ME2 max level(280K of each resource) perfect paragon endings, and renegade where it mattered. All miniatures from me2, and all collected in m3 and all bought, all fishes also(believe it or not they count as assets both the fish and miniatures on NG+ friend told me but i never chekked to close) and i got slightly over 4K assets on my NG+ i am starting another NG+ in about a week i will be more than happy to link you to a screen shot of the assets when that happens.

[WaffleCrab]

Rykoth wrote...

All this did was tell me how toxic this community is.

You people all say Bioware failed you. No, you failed as fans. Everyone gave Bioware credit for ME, for DAO and so on. But the moment, the moment you dislike an element, the nice attitude goes away, and you become nasty. ME3 was a beautiful game.

If anything ruins ME3, it's the fans. I love ME3, I want to play through ME3 again, but I can't even look at it without being reminded about how fanatically disgusting the lot of you have become.

ME3 is still a beautifull and good game, but facts are, there are so many things wrong in the game, not just the ending, and the one way communication as someone already said before me, is like talking to a wall of bricks. I am not saying all the fan comments are civil, just saying BW still could have handled the fanbase better, especially what comes to broken promises.

[DnVill]

Rykoth wrote...

All this did was tell me how toxic this community is.

You people all say Bioware failed you. No, you failed as fans. Everyone gave Bioware credit for ME, for DAO and so on. But the moment, the moment you dislike an element, the nice attitude goes away, and you become nasty. ME3 was a beautiful game.

If anything ruins ME3, it's the fans. I love ME3, I want to play through ME3 again, but I can't even look at it without being reminded about how fanatically disgusting the lot of you have become.

the moment? Before ME3 was released... there was DA2 then there was SWTOR and then the fiasco on ME: Deception.
If anyone should be disgusted it should be Bioware. The fans held faith that ME3 would pull through despite having 3 disappointments in a row.

and how about the pre-release statements and promises Bioware made on what the game would be like? I don't know about you but if I order food and get served crap, I'd be disgusted.

[Tremere]

[ Disclaimer: Please take into account that I am new to the Mass Effect and Dragon Age franchises. (Started playing last year.) Therefore, if my comments come off as ignorant, then consider them (as the Qunari say) Maraas Imekari: A child bleating without meaning. ]

I became aware of the Mass Effect franchise via Dragon Age 2, which I played before Origins. I started with Mass Effect 2, but decided to stop and go to the beginning to get a better understanding of the storyline. Since then, I've started and restarted the game... Somehow, never getting past Shepard being made a SpecTRe. For some reason, I just didn't (couldn't) continue. Now, with all the brouhaha surrounding Mass Effect 3 and it's ending(s), I had to know for myself what it was all about. On that note, I watched 2 of the 3 possible conclusions on YouTube. In all honesty, I could see where the writers were going, but I also think the concepts were *REALLY* abstract. They are really cerebral choices in an otherwise visceral setting, which I can imagine would make one reflect on all the choices they've made even if they aren't reflected in the actions taken to get to that point. Now, without the benefit of having played ME3, but having read reviews and fan commentary and likewise, considering what I said above, *I THINK* I understand why gamers are upset. "I'm out here busting my ass, killing things, uniting peoples, etc, and my choices come down to this!?!" When I think of this, I'm reminded of what *The Guardian* alluded to in Dragon Age Origins... "A true believer does not require audacious displays of power." I say this along the lines of a hero setting out on a quest, only to return to the point where he began... Like Neo. ;^)

At the end of the day, I realized that the storylines in Dragon Age and Mass Effect have holes in them... Some LARGER than others. Do they ultimately take away from the gameplay? Not so much, but the storylines are what's sold to the public, which is the source of the outrage. Does this affect how I view BioWare (considering my limited exposure to them)? Not really. I kind of got the idea via Dragon Age (and beyond) that there were parts of the respective storylines that make little to no sense and that I'd have to engage my imagination or suspend disbelief in order to continue. More specifically, the only effect ME3 has on my gaming experience (at this point) is that it will effect how I play ME1 and 2. I will play with the conclusion of ME3 in mind, regardless of whether (or when) I play ME3. What I take away from this and games in general is that I refuse to purchase a game on Day 1. If I'm embracing the old adage that tells us, "You get what you pay for", in an economic sense, then I'd rather wait for the kinks to be worked out before I lay down my money. This way, if the game "sucks eggs", I won't feel like I was robbed and I can move on and perhaps give the developers another shot.

Overall, my BioWare experience has been positive, but there are definitely some things that could be improved... No... *SHOULD* be improved. If nothing else, I've learned that even in a perfect (gaming) world, people will always find something to discuss about this or that. So why not take the time to put out a great product and let the chips fall where they may.

Modifié par GabrielXL, 26 avril 2012 - 02:02 .

[animadpig]

I feel negative more than positive too.

I am not a fan of multiplayers game because I do not want spend a lot of time for gaining more experience or level-up. And, if you just want to play multiplayers game for a while, you will find no one want to play with you because you do not have fancy equipment or special ability. So, it makes me not want to play mutliplayers game.

Single player mode of ME3 is great until that catastrophic ending. The current ending is just not fit in ME universe because ME1 to ME2 did not mention anything about the creator. The last five minutes of ME3 makes me believe that Bioware did not finished the game and release it. It is shame to Bioware.

After the disaster ending, I come to BSN naturally to give feedback. However, I am shock due to the announcement made by Bioware at PAX 2012. It seems they are ignore all the feedback written by the fans here Instead of defending themselves by artistic integrity. If Bioware do not want to listen and reply feedback, why bother to have this forum as a communication with the fans or customers.

After this, I will not pre-order any game from Bioware/EA and might not consider the game from Bioware/EA anymore. Obviously, there are some other companies will make game for their fans at least for now. I admire the company is willing to pause the release of game because they think the game is not perfect. And, Bioware has lost themselves a long time ago.