23 réponses à ce sujet

[ChimDeathmonkey]

I urge you to take 10 minutes and file a complaint against EA and BioWare with the Federal Trade Commission. It is easy step by step process.

The site is: https://www.ftccomplaintassistant.gov/

This case falls under faulty software/ not working as advertised.

I used this link as proof of what BioWare was advertising. Mainly the quote: "Discussing Mass Effect 3's arrival in March next year, BioWare marketing
boss David Silverman told CVG: "This is the first time that all three
platforms have shipped at the same time and it will be an amazing
adventure whatever platform you play it on. I don't think you'll see a
difference between the Xbox version and the PS3 version. There's no drop
in quality on either.""

They say to blame Sony, but  BioWare whould of known there was an issue in QA testing. And knowing the issue, the should of sold the PS3 version with a disclaimer about lack of online event participation. Instead they sold it as an intact game, with the same features as the other versions.

I have already filed my complaint, and also wrote GameStop with a request for a refund, for the game is faulty and does not work as intended.

[Zambayoshi]

I also saw Silverman's quote before the game came out. Boy, was I disappointed when the problems started rearing their heads!

Was it a Bethesday-type situation where the QA knew about the problems before release but EA said to release it anyway? The fact remains that the game was released in a sub-par state. People are justifiably hacked off with EA Bioware's attitude in ignoring the problems too!

[power1x1]

ChimDeathmonkey wrote...

I urge you to take 10 minutes and file a complaint against EA and BioWare with the Federal Trade Commission. It is easy step by step process.

The site is: https://www.ftccomplaintassistant.gov/

This case falls under faulty software/ not working as advertised.

I used this link as proof of what BioWare was advertising. Mainly the quote: "Discussing Mass Effect 3's arrival in March next year, BioWare marketing
boss David Silverman told CVG: "This is the first time that all three
platforms have shipped at the same time and it will be an amazing
adventure whatever platform you play it on. I don't think you'll see a
difference between the Xbox version and the PS3 version. There's no drop
in quality on either.""

They say to blame Sony, but  BioWare whould of known there was an issue in QA testing. And knowing the issue, the should of sold the PS3 version with a disclaimer about lack of online event participation. Instead they sold it as an intact game, with the same features as the other versions.

I have already filed my complaint, and also wrote GameStop with a request for a refund, for the game is faulty and does not work as intended.

I don't think that applies to me... I'm in Canada 

[Strad_37]

Just sent in my complaint to the FTC. Thanks for posting this ChimDeathmonkey! Hopefully Chris doesn't lockdown this thread. lol.

[Battlepope190]

C'mon guys, more of us have to do this. This is our chance to get back at Bioware for screwing us over so badly.

[Lee80]

poop

Modifié par Lee80alabama, 29 mai 2012 - 08:59 .

[ChimDeathmonkey]

power1x1 wrote...

ChimDeathmonkey wrote...

I urge you to take 10 minutes and file a complaint against EA and BioWare with the Federal Trade Commission. It is easy step by step process.

The site is: https://www.ftccomplaintassistant.gov/

This case falls under faulty software/ not working as advertised.

I used this link as proof of what BioWare was advertising. Mainly the quote: "Discussing Mass Effect 3's arrival in March next year, BioWare marketing
boss David Silverman told CVG: "This is the first time that all three
platforms have shipped at the same time and it will be an amazing
adventure whatever platform you play it on. I don't think you'll see a
difference between the Xbox version and the PS3 version. There's no drop
in quality on either.""

They say to blame Sony, but  BioWare whould of known there was an issue in QA testing. And knowing the issue, the should of sold the PS3 version with a disclaimer about lack of online event participation. Instead they sold it as an intact game, with the same features as the other versions.

I have already filed my complaint, and also wrote GameStop with a request for a refund, for the game is faulty and does not work as intended.

I don't think that applies to me... I'm in Canada 

I would think Canada has their own version for consumer rights.

[BDG420]

Just put my complaint in.

[zambingo]

Holding a perception that you were screwed is valid, I won't argue that. However We seriously should not want the government involved. Once that sleeping giant wakes up all sorts of bad things can trickle down to places you wouldn't even believe.

[Vigilance_Pep]

zambingo wrote...

Holding a perception that you were screwed is valid, I won't argue that. However We seriously should not want the government involved. Once that sleeping giant wakes up all sorts of bad things can trickle down to places you wouldn't even believe.

I have been trying to explain this to them in a previous thread. You are guaranteeing lawyer profiteering, but you are not guaranteed any sort of compensation or positive change to the game itself.

If you lost money buying packs Sony will return the PSN credit to you. The TOS EA sent out the other day makes reference to in-game purchases being final but that only counts if an exchange was fulfilled.

If you you purchased the game from Amazon and wish to return your game I understand they are refunding customers and sending out prepaid mailers to return your game.

[ChimDeathmonkey]

Vigilance_Pep wrote...

zambingo wrote...

Holding a perception that you were screwed is valid, I won't argue that. However We seriously should not want the government involved. Once that sleeping giant wakes up all sorts of bad things can trickle down to places you wouldn't even believe.

I have been trying to explain this to them in a previous thread. You are guaranteeing lawyer profiteering, but you are not guaranteed any sort of compensation or positive change to the game itself.

If you lost money buying packs Sony will return the PSN credit to you. The TOS EA sent out the other day makes reference to in-game purchases being final but that only counts if an exchange was fulfilled.

If you you purchased the game from Amazon and wish to return your game I understand they are refunding customers and sending out prepaid mailers to return your game.

GameStop will not return the games. Already tried. And I would love for BioWare or EA to be found guilty of selling a inferior/ faulty product. I would do the same damn thing if someone sold me a new car, only to be plagues with problems, and then not do anything to fix those problems.

[CmnDwnWrkn]

I support this, even if only to send a message.

Problem is, even if it were to make it to the courts, you would have to provide evidence that this marketing guy deliberately misled consumers. That he knew there was a significant quality difference between the two, and then said what he said to deceive people.

[ChimDeathmonkey]

CmnDwnWrkn wrote...

I support this, even if only to send a message.

Problem is, even if it were to make it to the courts, you would have to provide evidence that this marketing guy deliberately misled consumers. That he knew there was a significant quality difference between the two, and then said what he said to deceive people.

I promise I am not one of those fans yelling class ACTION LAWSUIT! However, I want it documented that consumers are not happy.

[Demon Velsper]

Anyone else find it funny that they can apparently harvest all data regarding what we've unlocked, but are completely unable to tell if we extract from a Gold run as per weekend event?

[Mash-X-ToDieSlower]

They haven't even admitted to the exact problem with including PS3 users in Operation events...

[TheEldrazi]

Mash-X-ToDieSlower wrote...

They haven't even admitted to the exact problem with including PS3 users in Operation events...

I'm pretty sure it has to do with EA wanting to more or less data mine Sony players like they are the PC and 360. Sony I believe is saying no to avoid another hack problem. I can't blame them for doing so if that's the case, I'd rather have a safe system than muliplayer weekend events.

Albeit, EA/bioware shouldn't want so much information if this is the case.

[thebigb82]

the UK version of this is the office of fair trading, but i looked into reporting activision and the oft can't help

[ChimDeathmonkey]

Remember, we are looking for Technical Support to make our PS3 versions work on weekend. That way we won't get locked like others in which we are asking about another weekend of getting screwed.

[Dickard]

I sent a complaint in a few weeks ago. I do not care one bit that the PS3 is finally getting the weekend events. I can't even play the single player for more than an hour or two without my PS3 overheating. No other game makes my PS3 overheat like Mass Effect 3. I can play other games for hours upon hours straight and not have a single problem. I'm pissed... I wasted $80 on one of my more anticipated games of the year and I can't even play it....

[Dickard]

Bump

[Rodia Driftwood]

Regarding freezes and HDD corruption, I wonder how many PS3 have been toasted because of this?.

[kainreaver12]

Extra choppy frame rate in cut scenes and no hdd install option. Please Bioware add this feature and it'lll make alot of us happy

[Dodg1123]

Done.

[JyrikGauldy]

its not even that bad....