I'm having trouble with my login details - my email address and password are treated as invalid. I'm lucky that this website actually remembers me - if I had to try to login again it wouldn't work!
I'd go through the normal means for password resetting, but the email address I use has just been cancelled due to another issue, so I can't access it. I was intending to change the email address linked to this account, but without a functioning password that obviously can't happen either!
I need to keep this account - all my DLC and games are linked to it.
Help!
User name and password messed up
Débuté par
tenshi_no_hone
, avril 27 2012 09:01
Retour en haut
#2
Posté 27 avril 2012 - 05:18
Jesse Reid
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- BioWare Employees
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- 998 messages
#3
Posté 01 mai 2012 - 04:47
Jesse Reid
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- BioWare Employees
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- 998 messages
If you can't get it working you would have to contact EA support as they handle these sort of issues. As long as you can prove who you are, birthdate, address, etc they should be able to modify the account for you.
You can use this page to contact them:
https://help.ea.com/contact-us
If you have problems with support please let us know.
You can use this page to contact them:
https://help.ea.com/contact-us
If you have problems with support please let us know.
Modifié par Jesse.Reid, 01 mai 2012 - 04:47 .
#4
Posté 02 mai 2012 - 06:38
Jesse Reid
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- BioWare Employees
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- 998 messages
Yeah, I would just create a temporary account using a secondary email address.
#5
Posté 02 mai 2012 - 10:20
Jesse Reid
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- BioWare Employees
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- 998 messages
Did you enter in a product? I would type Mass Effect 3 and category "Account/Registration".
