TullyAckland wrote...
Strad_37 wrote...
First of all, a big thank you to everyone at Bioware who finally worked this out with Sony. We are very grateful.
I still have to say this though, Bioware could have handled this situation much better and with a lot less hostility towards the PS3 users. I feel that it was a huge failure on behalf of their PR department to give us no warning about this issue, no official statements as to what was going on, and no compensation for lack of play time.
Even through all of that though, I still want to give a huge thank you to Bioware for all of their hard work. I would just ask that you handle situations like this with more care in the future. 
The reason why no official statements are made in cases like this (you'll see this happen with other games too, so this may be of help) is when two companies are resolving an issue or negotiating terms it's very important that neither make comment. Any comment made about the details of the issue could hinder and perhaps break all negotiations off.
Effectively it can come down to: We give more information, but negotiations break down and you wouldn't get a resolution. OR we stay silent, both companies working and eventually, find a way to make it work.
While we may be faced with more abuse in the short term, we think its better to take it so that we can bring the operations to you.
Firstly I would like to thank you guys for working out the issue. I would also like to thank both you and I believe it was someone named Thomas or maybe Derek...
(I hope) who over the past couple of months were the only ones I saw who attempted to communicate effectively with the PS3 users, even if this communication was not part of your role.
Though I am displeased with the level of communication on the forums as well as how the PS3 users have been treated since launch, I must commend both of your for attempting to allay a lot of the fears and concerns that PS3 users have/ had.
I understand that you have business agreements and as such would be limited with respect to what you can communicate to us, however in future (though I hope something like this does not happen again) maybe some compensations can be made for whatever the situation may be, as for a long time it appeared as if we were thrown by the wayside.
The other major issue PS3 users have is the framerate which I do not know if you guys are working on. (Though I know you are aware of it by now!
) Again thanks for the reply and the repeated posts within our side of the forums. It was really appreciated! (And can you tell the Thomas/Derek guy thanks too...I'm sorry I forgot his full name
)
It really went a long way for me, as I bought the PS3 CE and was beginning to regret the purchase, though you guys turned that around. I hope the communication improves and continues. (And maybe you guys can remake/ port ME1 as a peace offering
)
Modifié par Karim_A, 30 avril 2012 - 07:34 .
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