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[DaoFerret]

Okay,

In case anyone hasn't heard, we're supported starting this weekend with Operation Excorcist!
So lets get off our buts and kill them Phantoms! 


We've given them lots of grief about not getting in on the Multi-player weekends.
It's only fair to give them Kudos when they get it working. 

We don't know what you went through (and probably won't get to know because of "ongoing business relationships").

Wether it was your fault, Sony's fault, or the Easter Bunny's fault, thanks for getting it all sorted out and for letting us participate!

(and yeah, it would be nice to have some way of catching up on the community packs we missed out on, but at least its nice to know we can be included going forward! )

Please add a post if you'd like to thank BioWare.  Lets try to give them some positive feedback.  Save the negative bellyaching for another thread! 

(Not that any of us would EVER do that ... no ... )

[TullyAckland]

Strad_37 wrote...

First of all, a big thank you to everyone at Bioware who finally worked this out with Sony. We are very grateful.

I still have to say this though, Bioware could have handled this situation much better and with a lot less hostility towards the PS3 users. I feel that it was a huge failure on behalf of their PR department to give us no warning about this issue, no official statements as to what was going on, and no compensation for lack of play time.

Even through all of that though, I still want to give a huge thank you to Bioware for all of their hard work. I would just ask that you handle situations like this with more care in the future.

The reason why no official statements are made in cases like this (you'll see this happen with other games too, so this may be of help) is when two companies are resolving an issue or negotiating terms it's very important that neither make comment. Any comment made about the details of the issue could hinder and perhaps break all negotiations off. 

Effectively it can come down to: We give more information, but negotiations break down and you wouldn't get a resolution. OR we stay silent, both companies working and eventually, find a way to make it work. 

While we may be faced with more abuse in the short term, we think its better to take it so that we can bring the operations to you. 

Modifié par TullyAckland, 29 avril 2012 - 02:39 .