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[Kesslan]

So recently I got an email that sated that all the lost items had been re-added to my inventory however this is NOt the case. I have quite to the contrary, recieved NONE of the items lost by the ME3 multiplayer bug to do with the relocking packs.

Who can I contact regarding this as EA forever just gives me the runaround and I'm trying to resolve this without having to resort to a charge back via the credit card company.