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Galaxy map not loading


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43 réponses à ce sujet

#1
Dissi

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Already try to activate the persona thing, still not working, also post in the thread of the persona link, still no response from anyone, so, if someone knows another way to fix it I will appreciate the help, thanks in advance

#2
Eriann

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Samething is happening to me. I tried deleting DLCs and dowloading again. this only happened after I updated with the Resurgence pack today!

#3
masakmerah

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Same thing here, been happening since Friday.

#4
Dissi

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for sure is nothing related with the resurgence pack, I have it since the launch day and the problem starts yesterday...
Try posting here social.bioware.com/forum/1/topic/6/index/9832160/1 I did and in a few hours it was fixed

Modifié par Dissi, 29 avril 2012 - 08:30 .


#5
HenryLow

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Samething happened here... Just right after activated Multiplayer Manifest. HELP!!!

#6
darkspyder4

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Just wondering, are we at the same situation here? The site says I have my persona activated, I registered ME3 on PS3, Terminus systems working on the site but not on the console. Im pretty sure I did everything I can to resolve this but it doesnt work. I hope they can fix this because its really crippling our multiplayer experience when we can even go back to the main multiplayer menu after completing a mission...

#7
Eriann

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Yah, multiplayer doesnt work right because stupid map doesnt work, ergo I cant play N7 operation

#8
NwK74

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in my case, the GAW map will sometimes work & won't work. Before Operation Exorcist, I didn't have this problem.

Please fix this BIOWARE!!!!

#9
HenryLow

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I am getting sick of this. Long waited Operation can be played in PS3 but now i can't join the Operation just because Galaxy at War can't load. The weekend is over. :(

#10
masakmerah

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Right now, my GAW map sometimes work and sometimes doesnt. What I did was when I 1st turned on my PS3, I didnt sign into PSN. I loaded my ME3 disc straight. DO NOT PRESS TRIANGLE AND CONNECT TO EA. On the menu, just pick 'multiplayer'. Your PS3 will prompt you for your PSN Login and Password, then it will connect into EA network on its own. Once you get on Multiplayer screen (the screen where youll see your character and the GAW map beside it), check out if the percentages are displayed on your GAW map. if not, Quit your game, log out from your account (disconnect from PSN again) and do it all over again. This works for me.

#11
Eriann

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No that doesnt work, and EA chat is useless

#12
mannoza

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Same problem here. Now it's even worse. I got an infinite loading screen when trying to connect to multiplayer. EMS in single player is now at 0 as well.

#13
Eriann

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EMS can be easily fixed by checking into GAW map inside the single player game, and then back to assets.

#14
Dissi

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and EA chat is useless


seems like everything is useless.. no one give a damn

#15
Tazzelrik

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 I see that I am not the only one having problems with MP now on the PS3.
In my case, the galaxy at war map will not load, I can get into MP matches, finish them, and even see the results for xp and credits.
But when I leave and try to go to the store, or change my character, or head to any other menu then I get stuck at the loading screen.
If I quit the game and then get back on to MP, there is no record of having played the previous MP match.
My character still has the same xp as before the match, and there is no change in my credits.
I will stop playing MP on the PS3 until this can get resolved.
This problem only started when the PS3 was finally allowed to join the Weekend Challenges.

#16
Eriann

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Tazzelrik wrote...

 I see that I am not the only one having problems with MP now on the PS3.
In my case, the galaxy at war map will not load, I can get into MP matches, finish them, and even see the results for xp and credits.
But when I leave and try to go to the store, or change my character, or head to any other menu then I get stuck at the loading screen.
If I quit the game and then get back on to MP, there is no record of having played the previous MP match.
My character still has the same xp as before the match, and there is no change in my credits.
I will stop playing MP on the PS3 until this can get resolved.
This problem only started when the PS3 was finally allowed to join the Weekend Challenges.


This!!! this is my case exactly!!!

#17
HenryLow

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Same here... Please help... 5 days already... :(

#18
Eriann

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Thank you for contacting Electronic Arts.

I take this opportunity to express my gratitude for your interest in Mass Effect 3. I understand your eagerness to play the game; I assure you my continual support in getting this resolved.

Activating Your Mass Effect 3 Galaxy at War Player Profile on the Bio Ware Social Network

Log in to the Bio Ware Social Network using the Origin Account (EA.) that you have used to purchase or play Mass Effect 3.

To make sure that the web site is syncing with your game correctly, your Bio Ware Social Network account needs to be linked to your Mass Effect 3 game account.

You can check what Origin IDs, Xbox Gamer tags and PSN Accounts are associated with your BSN/EA. account on Your Registered Game Content page.

Register your copy of Mass Effect 3 on the Bio Ware Social Network.

Sync your Mass Effect 3 Player Profile on your Player Profile page to track your Galactic Readiness, War Assets, Leader boards, and Achievements. Select the Galaxy at War from your Player Profile page.

Please visit this link to learn more about The galaxy at war maps : http://social.biowar...index/8481789/1

If you have any further questions, please get back to us anytime. Alternatively, you may visit our extensive Knowledge Base online at http://help.ea.com

Regards,
Mohit
Electronic Arts- World Wide Customer Experience


........................................ D: I swear EA's help desk is driving me crazy, they just dont read or dont care about the true issue,.

#19
bmj14772

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Eriann wrote...

Thank you for contacting Electronic Arts.

I take this opportunity to express my gratitude for your interest in Mass Effect 3. I understand your eagerness to play the game; I assure you my continual support in getting this resolved.

Activating Your Mass Effect 3 Galaxy at War Player Profile on the Bio Ware Social Network

Log in to the Bio Ware Social Network using the Origin Account (EA.) that you have used to purchase or play Mass Effect 3.

To make sure that the web site is syncing with your game correctly, your Bio Ware Social Network account needs to be linked to your Mass Effect 3 game account.

You can check what Origin IDs, Xbox Gamer tags and PSN Accounts are associated with your BSN/EA. account on Your Registered Game Content page.

Register your copy of Mass Effect 3 on the Bio Ware Social Network.

Sync your Mass Effect 3 Player Profile on your Player Profile page to track your Galactic Readiness, War Assets, Leader boards, and Achievements. Select the Galaxy at War from your Player Profile page.

Please visit this link to learn more about The galaxy at war maps : http://social.biowar...index/8481789/1

If you have any further questions, please get back to us anytime. Alternatively, you may visit our extensive Knowledge Base online at http://help.ea.com

Regards,
Mohit
Electronic Arts- World Wide Customer Experience


........................................ D: I swear EA's help desk is driving me crazy, they just dont read or dont care about the true issue,.


This ^ could very well be a canned response based on keywords.  It's sad really :(

#20
Eriann

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bmj14772 wrote...

This ^ could very well be a canned response based on keywords.  It's sad really :(


I figured as much :( I hate them because I even linked to this thread but alas... they dont care and I still have the problem.

#21
TheEldrazi

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My galaxy at war thing as never worked since I bought the game. but I got my victory pack today, can play online and do everything... soooo yeah.. >.>

#22
Lee80

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I was having an odd multiplayer issue just now, and live chat suggested I delete the game data file (which would be the patches and the DLC. It actually solved the problem. Not sure if it would work for this issue, but if you haven't tried it I would recommend it.

#23
Tazzelrik

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Lee80alabama wrote...

I was having an odd multiplayer issue just now, and live chat suggested I delete the game data file (which would be the patches and the DLC. It actually solved the problem. Not sure if it would work for this issue, but if you haven't tried it I would recommend it.


Thank you for the advice. I will try that later today and hope that works.
If you delete the game data file do you need to reinstall the patches and DLC again?

#24
Eriann

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Lee80alabama wrote...

I was having an odd multiplayer issue just now, and live chat suggested I delete the game data file (which would be the patches and the DLC. It actually solved the problem. Not sure if it would work for this issue, but if you haven't tried it I would recommend it.


I did this, I deleted my save data, I even deleted the digital copy of the game and d/l and installed it again... Nothing works :(

#25
Lee80

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Tazzelrik wrote...

Lee80alabama wrote...

I was having an odd multiplayer issue just now, and live chat suggested I delete the game data file (which would be the patches and the DLC. It actually solved the problem. Not sure if it would work for this issue, but if you haven't tried it I would recommend it.


Thank you for the advice. I will try that later today and hope that works.
If you delete the game data file do you need to reinstall the patches and DLC again?


You have to reinstall the DLC for sure, not sure about the patches.  I have the digital version of the game, and it seems the patches didn't have to be reinstalled for whatever reason, maybe it stores somewhere else on that version.  :blink:  But in theory I would think you would have to.