324 réponses à ce sujet

[Humanoid_Typhoon]

This reminds me of the video by mrbtongue on youtube aboutnthe precedent EA is trying to set to quote mrbtongue, " an arguments validity is not set by the quality of the argument but by the prestige of the person making it"

the people making decisions at EA and BW are just dumb, a company saying they are better than their paying customers is just...ludicrious

[Siansonea]

John Epler wrote...

As with all BioWare staff, his opinion is his own.

I'm of the school of thought that 'if you consume a product, you are welcome to criticize and critique it'. That doesn't mean that, occasionally, you aren't going to necessarily understand something that's rather specialized - but why would you? It's not your job to know about things like production and resource costs. That's the job of the company - all you need to know is 'did I enjoy the product' and 'what parts of the game did I or did I not enjoy'.

Well, that sounds perfectly reasonable. Too bad this guy's version of that sentiment came off as the pretentious ramblings of an entitled [REDACTED]. If he was half as clever as he apparently thinks, he may have made a point similar to the one you just made, instead, all he did was add to the growing customer dissatisfaction with the company who pays his salary. Talk about sh*tting the bed. 

[Siansonea]

GLR-0053 wrote...

So consumer's opinions are not valid, okay I'll keep that in mind.

Good thing we can decide who gets our money, amirite? 

[Skyline45]

John Epler wrote...

As with all BioWare staff, his opinion is his own.

I'm of the school of thought that 'if you consume a product, you are welcome to criticize and critique it'. That doesn't mean that, occasionally, you aren't going to necessarily understand something that's rather specialized - but why would you? It's not your job to know about things like production and resource costs. That's the job of the company - all you need to know is 'did I enjoy the product' and 'what parts of the game did I or did I not enjoy'.

If I dont know the details you describe then how can I make an informed purchase as a consumer?

[Taboo]

It can't possibly get worse.

Wow. Do they think that people WON'T make judgments based off the head of the creative team?

Really? At some point Bioware won't have a foot left to shoot.

[Flextt]

John Epler wrote...

As with all BioWare staff, his opinion is his own.

I'm of the school of thought that 'if you consume a product, you are welcome to criticize and critique it'. That doesn't mean that, occasionally, you aren't going to necessarily understand something that's rather specialized - but why would you? It's not your job to know about things like production and resource costs. That's the job of the company - all you need to know is 'did I enjoy the product' and 'what parts of the game did I or did I not enjoy'.

It should be like that, but it isn't unfortunately. He is introduced in his official capacity at EA and doesn't make a distinction between his personal views and those of EA/Bioware.
If the campaign manager of your favorite politician would make a statement you find wrong on a (factual and) personal level, wouldn't you reconsider whom you give your vote to?
People are being forced out of their public function for far less than verbal misssteps.

[John Epler]

Skyline45 wrote...

John Epler wrote...

As with all BioWare staff, his opinion is his own.

I'm of the school of thought that 'if you consume a product, you are welcome to criticize and critique it'. That doesn't mean that, occasionally, you aren't going to necessarily understand something that's rather specialized - but why would you? It's not your job to know about things like production and resource costs. That's the job of the company - all you need to know is 'did I enjoy the product' and 'what parts of the game did I or did I not enjoy'.

If I dont know the details you describe then how can I make an informed purchase as a consumer?

Because the details that should inform your purchase aren't things like 'how many man hours is it going to take to implement this feature' or 'what's the cost of outsourcing X art asset versus doing it in-house', but rather 'does this feature do what I want' or 'is this content the sort of thing I'm going to enjoy?' That's what I mean when I talk about things that, as a ocnsumer, you won't necessarily understand.

[DonYourAviators]

So this is where BioWare's creativity is coming from these days? Figures.

[Xewaka]

After seeing his disastrous management regarding WAR (Which should've been a cash cow, and instead was a terrible mess), I believe that Paul Barnett's credibility does not exist any longer.

Modifié par Xewaka, 01 mai 2012 - 05:13 .

[The Edge]

John Epler wrote...

As with all BioWare staff, his opinion is his own.

I'm of the school of thought that 'if you consume a product, you are welcome to criticize and critique it'. That doesn't mean that, occasionally, you aren't going to necessarily understand something that's rather specialized - but why would you? It's not your job to know about things like production and resource costs. That's the job of the company - all you need to know is 'did I enjoy the product' and 'what parts of the game did I or did I not enjoy'.

I'm just confused when, on one hand, Bioware says "We are listening", yet, from Mr. Barnett, the consumers opinion doesn't matter. How does that work?

[Siansonea]

The Edge wrote...

John Epler wrote...

As with all BioWare staff, his opinion is his own.

I'm of the school of thought that 'if you consume a product, you are welcome to criticize and critique it'. That doesn't mean that, occasionally, you aren't going to necessarily understand something that's rather specialized - but why would you? It's not your job to know about things like production and resource costs. That's the job of the company - all you need to know is 'did I enjoy the product' and 'what parts of the game did I or did I not enjoy'.

I'm just confused when, on one hand, Bioware says "We are listening", yet, from Mr. Barnett, the consumers opinion doesn't matter. How does that work?

Easy. The complete statement is "We are listening, we just don't care."

[John Epler]

The Edge wrote...

John Epler wrote...

As with all BioWare staff, his opinion is his own.

I'm of the school of thought that 'if you consume a product, you are welcome to criticize and critique it'. That doesn't mean that, occasionally, you aren't going to necessarily understand something that's rather specialized - but why would you? It's not your job to know about things like production and resource costs. That's the job of the company - all you need to know is 'did I enjoy the product' and 'what parts of the game did I or did I not enjoy'.

I'm just confused when, on one hand, Bioware says "We are listening", yet, from Mr. Barnett, the consumers opinion doesn't matter. How does that work?

Mr. Barnett works at BioWare Mythic, and isn't involved with the Mass Effect franchise.

Anyways. That's all I'm really comfortable saying on the matter.

[The Angry One]

The Edge wrote...

John Epler wrote...

As with all BioWare staff, his opinion is his own.

I'm of the school of thought that 'if you consume a product, you are welcome to criticize and critique it'. That doesn't mean that, occasionally, you aren't going to necessarily understand something that's rather specialized - but why would you? It's not your job to know about things like production and resource costs. That's the job of the company - all you need to know is 'did I enjoy the product' and 'what parts of the game did I or did I not enjoy'.

I'm just confused when, on one hand, Bioware says "We are listening", yet, from Mr. Barnett, the consumers opinion doesn't matter. How does that work?

Barnett isn't part of the development team or part of BioWare. BioWare Mythic is a division formed from an existing developer.

[Catroi]

John Epler wrote...

Skyline45 wrote...

John Epler wrote...

As with all BioWare staff, his opinion is his own.

I'm of the school of thought that 'if you consume a product, you are welcome to criticize and critique it'. That doesn't mean that, occasionally, you aren't going to necessarily understand something that's rather specialized - but why would you? It's not your job to know about things like production and resource costs. That's the job of the company - all you need to know is 'did I enjoy the product' and 'what parts of the game did I or did I not enjoy'.

If I dont know the details you describe then how can I make an informed purchase as a consumer?

Because the details that should inform your purchase aren't things like 'how many man hours is it going to take to implement this feature' or 'what's the cost of outsourcing X art asset versus doing it in-house', but rather 'does this feature do what I want' or 'is this content the sort of thing I'm going to enjoy?' That's what I mean when I talk about things that, as a ocnsumer, you won't necessarily understand.

ooooh so we just need to know things like: "there won't be an A,B and C ending" and "The Rachni have a huge impact on the ending"? yeah we saw how it turned out

Modifié par Catroi, 01 mai 2012 - 05:18 .

[The Angry One]

Siansonea II wrote...


Easy. The complete statement is "We are listening, we just don't care."

Yeah but even they aren't as blatant as this guy. I think he's just bitter because Warhammer Online is terrible.

[-Area51-Silent]

Thats um...wow, its sad how the mighty have fallen. I was really hoping this was all some crazy ploy to up the marketing etc...this (even if it was) is just wrong, and it shows a complete lack of respect for your customers.

[chuckwells62]

EA/Bioware has either really huge brass balls or a moron for a CEO to have sent this pathetic arse out to promote anything. Insulted, not particularly! It is sadly amusing to see a company that has been struggling in their public relations continue to shoot itself in the foot, with complete and utter disregard for their bottom line. A fool and his money is soon parted. Eventually.

Modifié par chuckwells62, 01 mai 2012 - 05:20 .

[Knottedredloc]

Wow! I wouldn't care if he was a janitor at Bioware, anybody with this kind of attitude towards consumers in any part of an organization is not good.

Modifié par Knottedredloc, 01 mai 2012 - 05:23 .

[Taboo]

They keep throwing gasoline on the fire.

Awe. Pure awe.

[Hussain747715]

I didn't think that Bioware hires stand-up comedians to work on their games.

P.S he fails at being comedian too.

[shodiswe]

It's easy to know if something is bad or not.
If you like it or if you find it enjoyable, emotional or satisfying... It can even be good if it's frustrating and unfair.. However...

When something doesnt make sense and you feel liek it's jsut poor planning, writing and implementation... Then it's bad..

I loved the rest of the game, I really did... there for my reaction to the end was that I shut down my PC and went to bed... then 2 days later I realized it was horrible and didn't make sense... I just couldn't belive something that great could turn that bad so fast and in the moment that you expected the game would shine... the end of the reaper storyline.... the epic ending.. a galaxy united and all else..

My reaction was confusion and denial... then after 2 days I decided it was horrible and had to check what other people thought and say what I thought about it.

That's my opinion, and my opinion isn't worth any more or any less than the opinion anyone else got..
Also I do notice that im not the onlyone who has issues with the ending of this game..

It's a nice story, interesting characters (you don't have to like all of them, after all noone loves everyone in RL), fleshedout setting feels fairly alive, least as far as a PC/console game can get it.

The ending to this nice little adventure/'RPG/shooter (""playerdriven story"") was less than satisfactory.
the ending with the catalyst completely took away the player driven storytelling... there were 2 unique conversation options.... and not a lot of variation or room for personality and it feelt like the protagonist lot all it's personality and what made him/her the person he or she was.
That's the part that anoys me the most, but a lot of the priority earth mission needed more work. no need to get into thatagain though.. but that's what I think and it's my opinion.

Tbh, I actualy reduced a lot of my overall gaming after seeing that ending.. It was such a traumatisingly poor piece of artwork that I got afraid of pc games... Reminds me of one of my modern art's museum visits.... some art is so bad it shouldn't be legal....

[Kreidian]

The Angry One wrote...

What garbage.
It pains me that this arrogant little man represents BioWare's attitude in any fashion.

tangalin wrote...

I DO make games. The ending is still terrible.

Have you not only made but published and marketed it? 
Because apparently if you haven't done all that you aren't allowed an opinion.

I do make games as well. I've even worked directly with publishers and marketing to get some high profile games to market. Yes, I've been there, I've done that. I do have the experience he's talking about.

And it is my professional opinion that he is full of ****.

It is insulting to me as a game developer, not just a player, that any game company take the stance that their custoemers are idiots and their opinion doesn't matter.

Even if this is "just" the guy's opinion it doesn't matter, people like this shouldn't be working in the games industry. Unfortunately I've had the misfortune of working with alot of people like this, and they always, ALWAYS end up making the product worse becuase of some stupid reason or another, most of which comes down to their ego is too damn big for their own good.

[The Edge]

John Epler wrote...

The Edge wrote...

John Epler wrote...

As with all BioWare staff, his opinion is his own.

I'm of the school of thought that 'if you consume a product, you are welcome to criticize and critique it'. That doesn't mean that, occasionally, you aren't going to necessarily understand something that's rather specialized - but why would you? It's not your job to know about things like production and resource costs. That's the job of the company - all you need to know is 'did I enjoy the product' and 'what parts of the game did I or did I not enjoy'.

I'm just confused when, on one hand, Bioware says "We are listening", yet, from Mr. Barnett, the consumers opinion doesn't matter. How does that work?

Mr. Barnett works at BioWare Mythic, and isn't involved with the Mass Effect franchise.

Anyways. That's all I'm really comfortable saying on the matter.

I can understand that, thank you for engaging us in conversation, though

In any case, it probably wasn't a good idea to reference ME3's ending regarding the issue; it just redirects flack somewhere else.

[Siansonea]

The Angry One wrote...

Siansonea II wrote...


Easy. The complete statement is "We are listening, we just don't care."

Yeah but even they aren't as blatant as this guy. I think he's just bitter because Warhammer Online is terrible.

I blame the corporate culture that reinforces the notion that if the customer is unhappy, it's because they're not cool enough to appreciate your work. There is zero humility coming out of BioWare through official channels, zero accountability, and nothing but derision and outright contempt for the people who are buying their games. Easy way to fix that equation is to opt out altogether, of course. I can give my money to other companies if they insist. Happy to do it, even.

[Gyspy Jive]

Is there a transcription available of this? I'm at work and can't watch videos...Or any points that he made that stuck out to anyone?