Just finished watching it and I find it disturbing.
If you are going to release a product, and it doesn't matter what quality it is, then why release a product? According to Paul, it DOES not matter. His opinion is not full of truths but instead he tries too hard to interject jokes and ridiculous metaphors. Yes, his opinion is his own but, when there is a company behind him, his opinion becomes a reflection on the company. He's right. We as consumers do not need to know how the product is built from the ground up. (Although it would be interesting to know more about the decision process.) But as consumers, is it safe to say that whatever the quality is, good or bad, we will release it? That's the problem that I have with his statements.
Also, did anyone catch the out with the old, in with the new statement he made? Basically, the gen that's playing games today are going to be the future designers. I feel that this line of thought is so flawed that it will eventually give credence to another crash. He speaks too aggressively in order to try to make a point, there is no real balance struck between the consumer and producer.
Companies are quickly forgetting that the consumer helps stock prices, helps determine success, and can even affect the game budgets that they receive. Even though, I can't find anything linking him with the ME franchise, he still creates a cause and effect ripple simply because he works for the company. He is not a very humble individual and his opinion will create a schism.
What will it take? Will a company choose to remain "in the red" before they listen? What will it take? Gamers that have been playing since Atari, DOS, Colleco, etc. to finally walk away. WHAT WILL IT TAKE? Finding out that a group of casual gamers were a bad investment in the long run while alienating the consumers who have contributed to the growth. Do not allow people who are connected to your company to publically slam the consumer in a condescending manner like a parent chastising a child because these children can fight back.
Times are changing. If you want my money, you earn it. Don't "spit" in my face and think you're going to take it regardless because many of us are informed consumers who don't rely on parents and friends to make purchases.