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[Valethar]

When entering the elevator during this mission, as soon as Bailey starts the dialogue about fnding any other survivors, the game becomes unplayable.

Shepard will answer, but then Bailey's reply only shows as part of the subtitles. There is no sound/voice to go with it. The elevator stops moving, and shortly after completely locks up, requiring a restart of the PC. There is no way to end the process via the Task Manager or any other method.

I've tried a complete reinstall of the game, and used the 'repair' function several times via EA's Malware program, Origin. Nothing works.

I had a similar problem with the Tuchanka: Turian Platoon mission, where the game would have the same reaction. This eventually resolved itself after numerous 'repairs', but as yet I've not been able to remedy the issue with this mission in a similar manner.

Anyone have any idea on how to get past this? Ideally I'd like to see BioWare actually fix the bugs, but since they've apparently gotten out of the business of supporting their own software, perhaps I can find a solution from other players instead.