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[heat_9000]

i sorry but i dont no what 2 do i have a 4 year pc and not a good video card what do i do

processor:   Intel® Pentium® 4 CPU 3.20GHz

Display adapter: RADEON 9600 PRO Family (Microsoft Corporation)

Driver Version: CATALYST 04.3

Sound Adapter: Creative SB Audigy LS

Operating sytem :Microsoft Windows XP Professional

Directx: DirectX 9.0c (Nov2007)

plzz help and thz

[Gorath Alpha]

1.  Decide how much you want to spend to bring the old antique computer closer to being modern. 
2.  Learn enough about video card shopping to choose an appropriate new one (basic video card article linked at the end).
3.  Buy the new one, and anything that its purchase requires, such as an uprated power supply unit. 
4.  Uninstall the video software (drivers, mostly) that the old one used.
5.  Shut the PC off.
6.  Remove the old card, replace it with the new one.  Restart the PC. 
7.  Follow the instructions with the card about whether to allow Windows to run its "Found New Hardware Wizard" before running the CD that comes with your card.  When done, test to be sure it works as expected. 

Here are the articles posted in the forum for learning the basics about video cards and about gaming PC performance: 

Video:  social.bioware.com/forum/1/topic/58/index/519461

Gaming PC:  social.bioware.com/forum/1/topic/58/index/509580

You don't have to find out about AGP versus PCIe.  There never was any Radeon 9600 Pro made for PCIe or the older plain PCI, only for AGP.   Only ATI's partners still sell any new AGP video cards. 

P. S.  Be more pro-active about the way you keep machinery up to date.  Your drivers are as old as your hardware.  (And to any late arrivals ~~ this thread is a year old, after all):

If the error message has appeared for you in spite of the fact that your graphics is on a discrete video card designed since Dx9.0c became standard (2006), then there are three softwares that can potentially interfere with the game finding the correct response before it decides your card won't work.  Start with the easiest, and reinstall your video driver.  Next, if that wasn't it, install Dx9, which is what the game uses, no matter whether Dx10 / Dx11 is the native Direct3D to your Windows version.  Last, if the error is still there, uninstall and reinstall the game itself.

(As of February 23, 2011, when I am adding this edit, the DA2 Demo has been out for about 18 hours or so, and this particular error message has been appearing there also.  In at least one case, by checking the ratio of height to width, for the video screen, and when found wrong, setting it correctly to suit the display has relieved the symptom.)

Gorath
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Modifié par Gorath Alpha, 23 février 2011 - 10:28 .

[Gorath Alpha]

Yesterday, using the forum's own built-in version of a search (a terrible excuse for that function), I saw that about 30 of the 35 message threads listed as hits had my name as the last author of a comment, and was curious why; I'd forgotten about the conflict between screen resolution settings for 4:3 screens and wide screen displays that triggered this error message for people trying the DA2 Demo.

When that demo came out, there were a lot of "false" error reports caused by this , and I took the time to bring many of the message threads up to date regarding that newest (to me, at the time) vector for the error report.

Modifié par Gorath Alpha, 31 mai 2011 - 05:10 .

[Gorath Alpha]

The longest of the 35-plus message threads with this subject in the threads' title block isn't as useful as many of the others, this one included, but AFAIK now, all of them have been located and edited to indicate it's long since been answered fully satisfactorily, and doesn't need to be asked again.

[Gorath Alpha]

Gorath Alpha wrote...

The longest of the 35-plus message threads with this subject in the threads' title block isn't as useful as many of the others, this one included, but AFAIK now, all of them have been located and edited to indicate it's long since been answered fully satisfactorily, and doesn't need to be asked again.

No changes in how / why the error message appears since this subject came up last. 

(Regarding the unnecessary question added to another old thread.) 

http://social.biowar...48004/1#8788565

Modifié par Gorath Alpha, 06 décembre 2011 - 01:37 .

[Gorath Alpha]

 (Someone else added a new repeat of the same thing.)

I don't think that his way of creating the error has ever shown up before, however.

ErictheRed1978 wrote...

. . . I ran dxdiag and while it said "No problems found," I noticed that the DirectDraw Acceleration was Disabled under the "Display" tab. After enabling that, I'm able to run the game with no problems again! . . .

We don't know how that function became disabled, but maybe he thought it was mouse accelleration. 

Modifié par Gorath Alpha, 10 janvier 2012 - 06:26 .

[Gorath Alpha]

I believe that every vector for the error message about unsupported video has been covered by this particular message thread for the occurrence.