1268 réponses à ce sujet

[Maffers]

I have the same problem and I have the CE.

[PejaStojakovic]

vcao333 wrote...

 add me to the list, i got the digital deluxe edition and cant get on

Same here.

[Commander Jay Sheperd]

same problem here , asking for a cerberus code for online play, strange grrr annoying i wanna play MP!!!

[Iniquus]

I just had a thought. I don't remember it being called a "Cerberus" code before for ME3, but it was for ME2. Is anyone having this problem WITHOUT having imported an ME2 save?

[TheCarlsen]

lordshenlong wrote...

I2eflux wrote...

lordshenlong wrote...

it's got nothing to do with what edition you have.

Nothing's set in stone, I'm just trying to look for a pattern. If it has no correlation with the edition, then what are the conditions that some can play and others can't?

because they're on an unaffected account server i assume

Maybe if people started writing their region or something? That way me might narrow down the location of the problem?
Not sure if it will help though... But might as well try to help Bio instead of complaining<_<

Im from Northern Europe. Got exact same problems!

[Serge1988]

Ok, i see Collection and Deluxe Editions.

[isdngirl]

Actually I got a tech person using us support and the taste in my mouth is getting worse and worse:
Munish:
I can understand your frustration. This is a known issue where a few of our Pogo Customers are unable to play the game <game name> and we are working hard, on getting this issue resolved. We appreciate your patience while we are finding a resolution for it.


you: is there going to be some notification on your site? or do i have to randomly check
you: and for some people its been over 20 hours - thats not really normal without any notice of when it might be fixed

Munish: You have to wait for sometime to get it resolved.

you: So will there be a notification

Munish: I am sorry for trouble.

you: But that doesnt answer the question will there be a notice to say if the product is fixed

Munish: Being a ME3 fan, I understand your eagerness to play the game.


--------------------------------------------------------------------------------

[JAD2009]

Nothing new? C'mon...

[novaova]

TheCarlsen wrote...
Maybe if people started writing their region or something? That way me might narrow down the location of the problem?

That's being done in another thread. It's everywhere and affects every edition of the game.

[Serge1988]

Iniquus wrote...

I just had a thought. I don't remember it being called a "Cerberus" code before for ME3, but it was for ME2. Is anyone having this problem WITHOUT having imported an ME2 save?

It is for XBOX and PS 3 now.

[Mar3ekl]

TheCarlsen wrote...

lordshenlong wrote...

I2eflux wrote...

lordshenlong wrote...

it's got nothing to do with what edition you have.

Nothing's set in stone, I'm just trying to look for a pattern. If it has no correlation with the edition, then what are the conditions that some can play and others can't?

because they're on an unaffected account server i assume

Maybe if people started writing their region or something? That way me might narrow down the location of the problem?
Not sure if it will help though... But might as well try to help Bio instead of complaining<_<

Im from Northern Europe. Got exact same problems!

It's happening all over the world. See this thread:
http://social.biowar...dex/11828744/45

[sonofabumdooda]

My standard (physical) retail gets same problem.
Online pass needed.
also no authorisation for 'From Ashes' dlc bought after from origin.
fine last night.

region UK

Modifié par sonofabumdooda, 03 mai 2012 - 06:26 .

[Hretha]

My last successful play was last night about 9pm Mountain time, although the first match I tried to get into was running in the background, while the game was trying to connect me. I could hear it going, but I had a blank screen and could hear objectives completed, etc... l disconnected from that game and successfully entered the match mentioned above, then went to bed... woke up this morning to the error. I have CE.

[Msstif]

getting the same error here, replies like that just mak it feel like your talking to a machine, what jerks

[xLiQuit]

Iniquus wrote...

I just had a thought. I don't remember it being called a "Cerberus" code before for ME3, but it was for ME2. Is anyone having this problem WITHOUT having imported an ME2 save?

I have indeed not imported a me2 save file yet due to multiplayer catching my attention, and i do not have any problems with playing. Dont get any erroe messages or being prompt to redeem cerberus code.

[Iniquus]

Serge1988 wrote...

Iniquus wrote...

I just had a thought. I don't remember it being called a "Cerberus" code before for ME3, but it was for ME2. Is anyone having this problem WITHOUT having imported an ME2 save?

It is for XBOX and PS 3 now.

Bah, so much for that idea. Maybe it's the gnomes. Or a gremlin on the wing.

NO WAIT! Someone must've forgotten to feed the hampster!!!!

Modifié par Iniquus, 03 mai 2012 - 06:28 .

[I2eflux]

TheCarlsen wrote...

Maybe if people started writing their region or something? That way me might narrow down the location of the problem?
Not sure if it will help though... But might as well try to help Bio instead of complaining<_<

Im from Northern Europe. Got exact same problems!

North America, CA.

[partycarrot]

Same thing. Online Pass bla bla bla.

First time having problems with the game, but still annoying.

[JAD2009]

isdngirl wrote...

Actually I got a tech person using us support and the taste in my mouth is getting worse and worse:
Munish:
I can understand your frustration. This is a known issue where a few of our Pogo Customers are unable to play the game <game name> and we are working hard, on getting this issue resolved. We appreciate your patience while we are finding a resolution for it.


you: is there going to be some notification on your site? or do i have to randomly check
you: and for some people its been over 20 hours - thats not really normal without any notice of when it might be fixed

Munish: You have to wait for sometime to get it resolved.

you: So will there be a notification

Munish: I am sorry for trouble.

you: But that doesnt answer the question will there be a notice to say if the product is fixed

Munish: Being a ME3 fan, I understand your eagerness to play the game.


--------------------------------------------------------------------------------

Avina gives better answers to your questions

[Sjrv]

isdngirl wrote...

Actually I got a tech person using us support and the taste in my mouth is getting worse and worse:
Munish:
I can understand your frustration. This is a known issue where a few of our Pogo Customers are unable to play the game <game name> and we are working hard, on getting this issue resolved. We appreciate your patience while we are finding a resolution for it.


you: is there going to be some notification on your site? or do i have to randomly check
you: and for some people its been over 20 hours - thats not really normal without any notice of when it might be fixed

Munish: You have to wait for sometime to get it resolved.

you: So will there be a notification

Munish: I am sorry for trouble.

you: But that doesnt answer the question will there be a notice to say if the product is fixed

Munish: Being a ME3 fan, I understand your eagerness to play the game.


--------------------------------------------------------------------------------

Christ, machines would be smarter. Or my cat.

I'd love to see a new enemy faction - not Collectors, not mercs, but EA:
EA customer service monkey - has a lot of health, talks in gibberish, can't really harm nor help you
EA Origin designer - his gun keeps overheating and breaking
EA manager - steals your credits if you don't kill him with fire fast enough

[I2eflux]

xLiQuit wrote...

Iniquus wrote...

I just had a thought. I don't remember it being called a "Cerberus" code before for ME3, but it was for ME2. Is anyone having this problem WITHOUT having imported an ME2 save?

I have indeed not imported a me2 save file yet due to multiplayer catching my attention, and i do not have any problems with playing. Dont get any erroe messages or being prompt to redeem cerberus code.

I've imported from 2, which was imported from 1, but the save profile doesnt contain authentication credentials, just save files and character configurations.

On the Cerberus note, I tried entering my ME2 online pass code just for giggles, I get the same loop as everyone else anyways. Worth a shot, I thought.

[Mar3ekl]

Taken from another thread:
[qoute]
Jessica Merizan wrote...

We're aware of the issue for those of
you experiencing Online Pass problems. It is related to the Commendation
packs and the team is actively working to fix this
[/quote]

[lordshenlong]

TheCarlsen wrote...

lordshenlong wrote...

I2eflux wrote...

lordshenlong wrote...

it's got nothing to do with what edition you have.

Nothing's set in stone, I'm just trying to look for a pattern. If it has no correlation with the edition, then what are the conditions that some can play and others can't?

because they're on an unaffected account server i assume

Maybe if people started writing their region or something? That way me might narrow down the location of the problem?
Not sure if it will help though... But might as well try to help Bio instead of complaining<_<

Im from Northern Europe. Got exact same problems!

don't bother, they're already doing that in the other thread;
http://social.biowar.../index/11828744

[I2eflux]

Jessica Merizan wrote...

Hey guys,
I wanted to let you
know that the team is aware of this issue and is actively working to
resolve it for those of you having problems connecting to multiplayer
due to this online pass entitlement. When I have more information or the
issue is resolved, I will update you.

Apologies for the inconvenience.

Jess

Bioware employee comment.

Modifié par I2eflux, 03 mai 2012 - 06:33 .

[TheCarlsen]

Mar3ekl wrote...

TheCarlsen wrote...

lordshenlong wrote...

I2eflux wrote...

lordshenlong wrote...

it's got nothing to do with what edition you have.

Nothing's set in stone, I'm just trying to look for a pattern. If it has no correlation with the edition, then what are the conditions that some can play and others can't?

because they're on an unaffected account server i assume

Maybe if people started writing their region or something? That way me might narrow down the location of the problem?
Not sure if it will help though... But might as well try to help Bio instead of complaining<_<

Im from Northern Europe. Got exact same problems!

It's happening all over the world. See this thread:
http://social.biowar...dex/11828744/45

Then why is some still able to play? some Russians is still able to.

Which leads me back... is it regional?