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Online Pass Issues


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#901
AleBwal

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Mar3ekl wrote...

And the latest news from Twitter:

@masseffect: RT @The_one_E: @masseffect Any update on the online pass issue? --We have identified the problem, and are working to resolve the issue.

Oh oh, it's better ;)

#902
Bolo Xia

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Mar3ekl wrote...

And the latest news from Twitter:

@masseffect: RT @The_one_E: @masseffect Any update on the online pass issue? --We have identified the problem, and are working to resolve the issue.


now they are 100% sure its online passes

#903
Nomen Mendax

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My theory* (partially supported by JM's post) is that its a combination of getting a commendation pack and the fix they rolled out to prevent the commendation pack exploit. So out of curiosity I'd be interested to know if there are people who didn't earn a commendation pack who are experiencing the problem.

*or it could be bunnies

#904
Duranndal

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Iniquus wrote...

Serge1988 wrote...

xLiQuit wrote...

Serge1988 wrote...

Russia,Europe,USA - fight for the Earth against EA reapers!

i hope u realize russia is in fact located in europe and is not a continent.


you want to teach me geography? At first - only a half of Russia locates in Europe. At second - i wrote also about USA, you think USA is a continent? I mean countries - Russia, USA and countries of Europe.


C'mon guys! Don't fight each other! We're all on the same team here!


Yeah!  Don't fight.  Its what THEY would want..... :alien:

Bolo Xia wrote...

Mar3ekl wrote...

And the latest news from Twitter:

@masseffect: RT @The_one_E: @masseffect Any update on the online pass issue? --We have identified the problem, and are working to resolve the issue.


now they are 100% sure its online passes


LOL

Modifié par Duranndal, 03 mai 2012 - 07:14 .


#905
elhior86

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Same thing happend to me just now...

#906
Mar3ekl

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Bolo Xia wrote...

now they are 100% sure its online passes


Made me LOL :D

Modifié par Mar3ekl, 03 mai 2012 - 07:14 .


#907
YuriKhleb

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I don't know if I earned one. But I guess I did. Havn't been able to check since it's down.

#908
ME123Overmind

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I have Collector's N7 Edition on PC and the same problem occurs. Need a Cerberus Code on PC platform. It's not fair! (((

#909
JediMB

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Nomen Mendax wrote...

My theory* (partially supported by JM's post) is that its a combination of getting a commendation pack and the fix they rolled out to prevent the commendation pack exploit. So out of curiosity I'd be interested to know if there are people who didn't earn a commendation pack who are experiencing the problem.

*or it could be bunnies


I did play a couple of Gold matches last weekend, so I should qualify for a Commendation Pack, but there isn't one on my list of entitlements... and I never even had the chance to get my Victory Pack. :/

#910
Yriss

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Nomen Mendax wrote...

My theory* (partially supported by JM's post) is that its a combination of getting a commendation pack and the fix they rolled out to prevent the commendation pack exploit. So out of curiosity I'd be interested to know if there are people who didn't earn a commendation pack who are experiencing the problem.

*or it could be bunnies


I redeemed both Victory and Commendation Packs, and I get this online pass problem.

On my husband's account, he redeemed the Victory Pack yesterday, but not the Commendation Pack yet. His account is still okay (can log in and play, last I checked). The Commendation Pack is just sitting there in the store. I'm going to hold off on redeeming it for now.

#911
Araxis1013

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lordshenlong wrote...

Araxis1013 wrote...

Iniquus wrote...

Mar3ekl wrote...

Taken from another thread:
[qoute]
Jessica Merizan wrote...

We're aware of the issue for those of
you experiencing Online Pass problems. It is related to the Commendation
packs and the team is actively working to fix this


Holy frell!! An ACTUAL answer with some kind of explanation!!!


good....as i don't have $315,184.........for a new pass code......:?

for some reason.....that amount was on the screen when asking for the online pass code.....:sick:

it's not a price, it's some kind of error code.


oh good........whew  ;)

hmmm......same problem I'm havin today.......but the vid was posted a week ago....hmm <_<
www.youtube.com/watch

#912
Wisdomsearcher

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I really hope EA will give the players some kind of compensation for the lost ingame time and the disappointment due to the crash… because this is already taking TOO long…

#913
Greer

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Nomen Mendax wrote...

My theory* (partially supported by JM's post) is that its a combination of getting a commendation pack and the fix they rolled out to prevent the commendation pack exploit. So out of curiosity I'd be interested to know if there are people who didn't earn a commendation pack who are experiencing the problem.

*or it could be bunnies


Technically speaking, I earned one. However, I haven't logged in to the game since Saturday, not long after I "earned" it. Today was the first time I'd tried to launch the game since then - so I haven't even seen if my pack went through or not, let alone redeemed anything.

#914
SuOT

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Well, I didn't even had the chance to redeem the commendation or victory packs and suddenly got this problem.
I was able to play fine untill today.

#915
Serge1988

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Yriss wrote...

Nomen Mendax wrote...

My theory* (partially supported by JM's post) is that its a combination of getting a commendation pack and the fix they rolled out to prevent the commendation pack exploit. So out of curiosity I'd be interested to know if there are people who didn't earn a commendation pack who are experiencing the problem.

*or it could be bunnies


I redeemed both Victory and Commendation Packs, and I get this online pass problem.

On my husband's account, he redeemed the Victory Pack yesterday, but not the Commendation Pack yet. His account is still okay (can log in and play, last I checked). The Commendation Pack is just sitting there in the store. I'm going to hold off on redeeming it for now.



i didn't redeem this packs, but i still need cerberus code)

Modifié par Serge1988, 03 mai 2012 - 07:37 .


#916
DivineRL82

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I think i should qualify for a commendation pack, i have couple of friends who didin't play gold matches last weekend, and they don't have this problem.

#917
Had Matter

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I, too, am experiencing and have opinions about this issue!!!!!!!!!
As a budding engineer myself, I can tell you that each and every computer program and electrical configuration works flawlessly and as expected the first time - every time. So I can say, without hyperbole, that this purposeful act is a clear indication that Bioware is specifically gunning for you!!!!! Rise up, my brothers, against the debugging myth!!!

#918
a-karpen

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Wisdomsearcher wrote...

I really hope EA will give the players some kind of compensation for the lost ingame time and the disappointment due to the crash… because this is already taking TOO long…


Yeah. that would be good, for all the troubles they are causing, for all those mistakes and bugs. I think they need another free dlc to save a bit of their reputation, which has already lowered greatly, I suppose.

#919
N172

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So at least i can be pretty sure that i got a commendation pack, hopefully it gives me an eagle or hurricane.
Getting locked out like this only to receive a crusader II whould be really annoying...

#920
Serge1988

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i didn't activate packs, because i can't enter the game)

#921
lordshenlong

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Nomen Mendax wrote...

My theory* (partially supported by JM's post) is that its a combination of getting a commendation pack and the fix they rolled out to prevent the commendation pack exploit. So out of curiosity I'd be interested to know if there are people who didn't earn a commendation pack who are experiencing the problem.

*or it could be bunnies


most people didn't get the commendation pack and they still have this issue, also i got the pack and also have the same problem.

#922
lordshenlong

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JediMB wrote...

Nomen Mendax wrote...

My theory* (partially supported by JM's post) is that its a combination of getting a commendation pack and the fix they rolled out to prevent the commendation pack exploit. So out of curiosity I'd be interested to know if there are people who didn't earn a commendation pack who are experiencing the problem.

*or it could be bunnies


I did play a couple of Gold matches last weekend, so I should qualify for a Commendation Pack, but there isn't one on my list of entitlements... and I never even had the chance to get my Victory Pack. :/


it's not on my entitlement page either but i have recieved and opened both packs

#923
a-karpen

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@lordshenlong He meant that those who should have received packs can not enter. Those who didn't participate in operation can (though I don't know what's in reality)

#924
Battlesnarf

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I've been having the same "redeem/purchase online pass" issue since yesterday. I too completed matches on gold and never received the commendation/victory packs. Just out of curiosity I logged in w/my nephews account, since he did not play over the weekend and never completed a gold match, and am able to get on mp fine w/no issues. I'm curious if anyone else who didn't participate in Operation Exorcist is having issues as well.

#925
Singu

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TullyAckland wrote...

We're looking into the erroneous online pass message as we speak, I've no ETA right now but this is being worked on as a priority by the engineering team.



Thank you. Please keep updating us with the cause of the error, when you knew about it first(this is at least a week old bug that you decided to run with in the latest weekend campaign - knowing fully that it might cause this crazy error for PC users). Source:

The money I spent for the Digital Deluxe Edition seem like more and more a complete waste.

If only I could play this game in singleplayer, but your artistic integrity easily removed that optioin after my first play through.

Modifié par Singu, 03 mai 2012 - 07:45 .