1268 réponses à ce sujet

[trbaneblade]

fyre577 wrote...

trbaneblade wrote...

myriarc wrote...

I contacted EA help and chatted with one of their help center employees, and his response was;
"Please know that this is known issue and Bioware is aware of the issue and presently working toward a speedy resolution." When I asked when it would be fixed, he said; "Please wait for sometime, unfortunately, an ETA is not presently known." That was on 5/3/12 at 9:15pm EST. I'm counting the days it takes this time.....

LOL EA support just called me and they said something similar.  " Oh yes this online pas thing is a known issue and bioware is looking to fix this issue ... it is not on our end... *click*  

YAY!!

Hah...you are having the issue as well? Funny enough, one of our members is not having any issues at all with the game. I guess we are just the lucky ones who get to sit and wait

LoL Shep, sc, and Kb are playing just fine.   well said lol.  we are unlucky. but it happens.  Hopefully it gets resolved quickly. ..   yea...

[Cheng Chao An]

All I can say we can do 1 of 3 things right now.
1. We can cry and whine, and ultimately threaten to destroy EA and in effect may lose Bioware in the process
2. Let EA continually dominate over us on what could and couldn't happen with our games.
3. Or We can join forces and artificially assimilate together to form a new and better Video Games developer/Publisher
Yes, I know not really helpful, just my 2 cents, you'll never know their customer services might extend an explanation to all the technical difficulties later this summer

[Blkpanthr67]

The DLC servers are deffinitely offline

However, for those of you jonesing for MP; an uninstall, delete ME3 directory, and reinstall will allow you to play MP without the online code request.

just no resurgence...

just played a MP bronze game, seems slow but usable

Modifié par Blkpanthr67, 04 mai 2012 - 02:24 .

[Sharkespeare]

Agreed with Blkpanthr67...all content from origin is now blocked for some reason. Unfortunately nothing to do but attempt to be productive in the other parts of my life.

[Adverb]

Not on their end? Yep, sounds legit. We just all had working games until a few days ago and suddenly we all decided to just f' over our games so we can't play it just for we all wanted a reason to complain about EA... >.>

[Akai Aristotes]

Keltikone wrote...

As the owner of a digital delux copy of the game that worked ok this weekend, is there any reason I suddenly require an online pass to access the game I've already paid for ?

I've uninstalled/reinstalled, repaired etc and it's still the same as it was. EA support has been contacted, though have yet to respond (I suspect they will tell me to repair and uninstall/reinstall). Search on the forum doesn't really flag the problem so has anyone else experienced it ?

Done all of this too, been actually enjoying the multiplayer and now this... hope they hurry up or there wont be anyone left to play with whenever it does get fixed!

[Mix-martes86]

Hmmm, have been able to log in right now, hope it's not temporary.

[Tyyrlym]

Lovely, not only can I not play multiplayer but I can't even play single player since it can't find From Ashes... wonderful. We've moved from kicking us in the balls with the ending to just not letting us play the game at all.

[BenKodiak]

Still can't login. I get "Unable to authorize DLC ..."

[Bolo Xia]

social.bioware.com/forum/1/topic/343/index/11814815



latest news so far

[Blkpanthr67]

SP is broken due to DLC servers being down, MP works if you uninstall and reinstall.

Modifié par Blkpanthr67, 04 mai 2012 - 02:40 .

[Symmetry]

Modifié par Symmetry, 04 mai 2012 - 02:53 .

[Mix-martes86]

Looked around for a while when I logged in. MP looks fixed (same as SP), though no Commendation pack was yet at the store, probably coming tomorrow. The light at the end of the tunnel...

[I2eflux]

Jessicsa Marizan wrote...
7:00PM PST - UPDATE
I've received word from the live team that work is ongoing and the issue will be fixed during the night (PST). We expect to have this working tomorrow morning (again PST).

Originating Thread


So it'll work "some time tonight".

Modifié par I2eflux, 04 mai 2012 - 02:52 .

[Adverb]

Aww thats nice. Instead of a game, we now get Garrus and a baby. Sweet, but I'd like the game back.

[trbaneblade]

The speed of this fix ... could be the same as how Garrus does calibrations. Oh how I miss them.

[Akai Aristotes]

I received this and responded with a link to the main ea forum which then lead me here a little while ago:

"This fix also did not work although I did find that this is an issue with multiple people in multiple countries and a correlation of 5/02/2012 (also the same exact day I started having issues with this) which is too much of a coincidence... http://forum.ea.com/...st/8537956.page here is the link to the forums where if found out this info. It seems to be more wide spread that originally thought, so a reset of my online pass may be required according to this forum.

Best Regards,


From: Customer Experience <customerexperience@ea.com>
To: "akaimahomiru@yahoo.com" <akaimahomiru@yahoo.com>
Sent: Thursday, May 3, 2012 6:08 PM
Subject: Case 03905699: Redeem Online Pass Error

HELP CENTER
Hello Robert,

Thank you for writing back to Electronic Arts.

I assure you my continual co-operation in getting this resolved. I request you to perform some steps in the order given.

Login to Origin
Right click on game icon.
Click on “repair install”
It will download update of the game.
Launch the game and it should work.

If the issue still persist, Please feel free to get back to us, in case of any questions. Alternatively, you can visit our extensive knowledge base online website:
http://help.ea.com

Regards,
Shubhankar
Electronic Arts – World Wide Customer Experience "

It all seems to have started on 5/02, BTW did anyone else get the system wide orIgin pop up about their down load vehicle not working?

[TheInternets]

Bolo Xia wrote...

social.bioware.com/forum/1/topic/343/index/11814815

Jessica Merizan wrote...

Hey everyone,
For those of you being asked for a new Online Pass - do
not purchase a new one. This issue is related to the Commendation packs
and the team is actively working to resolve. 

Apologies for any inconvenience this causes.

latest news so far

Ha.....

social.bioware.com/forum/1/topic/344/index/11821829/33#11842950

So it was related to the commendation packs...just like last time's EA login servers issues when many people could not log in to EA servers after redeeming the commendation packs from that time as well. If these events keep causing these problems maybe its time to change it entirely?

Hope there is some extension of the premium spectre packs or a couple free premium spectre packs for all those involved but that might cause the same issue again:P

[Liam]

Tyyrlym wrote...

Lovely, not only can I not play multiplayer but I can't even play single player since it can't find From Ashes... wonderful. We've moved from kicking us in the balls with the ending to just not letting us play the game at all.

I believe that if you set Origin to offline mode you should be able to play SP.

[DrDillyBar]

If they say "Origin is still in Beta" with all this, I'm going to lose faith in EA.
heh

[fyre577]

I just got a pop-up on Origin, it IS the Download servers for ALL games on Origin. When you try to download ANY game off Origin (does not matter if it is ME 3), this should pop up:

Origin is currently experiencing issues with the download service. We're aware of this issue, and are working to resolve it as soon as possible. We apologize for the inconvenience. Please try again later.

That shows that, as the other guy says, it is definitely the DLC servers. I am hoping they have it up later tonight, but I shall see. Since this effects ALL of Origin (not just ME 3), it seems it will be a lot later fix than we thought D:

[fyre577]

trbaneblade wrote...

fyre577 wrote...

trbaneblade wrote...

myriarc wrote...

I contacted EA help and chatted with one of their help center employees, and his response was;
"Please know that this is known issue and Bioware is aware of the issue and presently working toward a speedy resolution." When I asked when it would be fixed, he said; "Please wait for sometime, unfortunately, an ETA is not presently known." That was on 5/3/12 at 9:15pm EST. I'm counting the days it takes this time.....

LOL EA support just called me and they said something similar.  " Oh yes this online pas thing is a known issue and bioware is looking to fix this issue ... it is not on our end... *click*  

YAY!!

Hah...you are having the issue as well? Funny enough, one of our members is not having any issues at all with the game. I guess we are just the lucky ones who get to sit and wait

LoL Shep, sc, and Kb are playing just fine.   well said lol.  we are unlucky. but it happens.  Hopefully it gets resolved quickly. ..   yea...

Those lucky bums D:...I wish I could get on and play at least MP . Eh, that is what my PS3 verison is for I guess . Btw, you need to add me on Origin D:

[Caleb58]

This situation is so aggravating, the commendation pack wasn't even that good. I hate Origin so much.

[trbaneblade]

ლ(ಠ益ಠლ) <<<<<< Online pass

[Adverb]

Well this stinks. One person on my friends list can play. Granted, he stated he got no packs from the weekend and that the games glitchy/laggy, but the SOB can play while I'm still getting the error.