2386 réponses à ce sujet

[lordshenlong]

Darman wrote...

Sitting in Germany, it requests a MP pass to redeem. Serial is not working. What can I do?

wait.

[lordshenlong]

Bigjosh951 wrote...

So this problem started over 11 hours ago and they still have not responded or acknowledged that there is an issue? lmao

they have acknowledged it, just not in this forum (it's in pc technical issues)

TullyAckland wrote...

We're looking into the EA server
connectivity / erroneous online pass message as we speak, I've no ETA
right now but this is being worked on as a priority by the engineering
team.

from this thread; Online Pass Issues

Modifié par lordshenlong, 03 mai 2012 - 02:53 .

[vware]

lordshenlong wrote...

Darman wrote...

Sitting in Germany, it requests a MP pass to redeem. Serial is not working. What can I do?

wait.

Rage.

[stysiaq]

congratulations for the MP team for developing a module that makes the game unplayable everytime there's an update.

Now the people who claimed that MP are wasted resources which should have been spent on more SP polishing have their point.

[rompafrolic]

Sounds a lot like League of Legends....

[megawug]

Until EA employees get to work on the west coast, there's no one to reboot the SQL server.  Maybe they need to put someone on a pager for afterhours support.  Just my wild speculation, of course. :innocent:

[Sailears]

Yeah wth is this new problem now?

I can't access anything at all... >

[phoneixxineohp]

me3lol wrote...

phoneixxineohp wrote...

lordshenlong wrote...

randomfoo wrote...

Yeah, it's not packs - I hadn't loaded up the game in days (haven't checked Victory or Commendation packs - did they ever get handed out?). Went straight from the 26MB patch update, to launching the game, to being given the Online Pass + DLC errors.

I *do* wonder if it's something fat-fingered on the DB or in client code. As a developer myself, I'm (more than) a little surprised by how little basic testing/QA/competence there seems to be, not to mention the complete lack of communication. Who are these people and why are they so bad at what they do? How do they still have jobs?

lordshenlong: thx for the pointers to the tech support forums.

you're welcome.

It's because all the talented people are working for Valve and helping to support Steam.

I'm starting to feel like they have found another way to make money other than video games, but they are still using their name to sell games before everyone boycut them.

EA? No, they're not.

Profit and Loss Statment says they incurring losses as of 12/31/2011
http://www.sec.gov/A....htm#tx291203_4

Cash Flow Statement says that they've spent more money than they brought in as of 12/31/2011
http://www.sec.gov/A....htm#tx291203_5

Displeasing customer service like this is not going to improve their financial situation.

[saxybeast418]

I've been having the same problem. As per the advice of a customer service rep (since that always ends well) I started a reinstall last night before learning that uninstall/reinstalling does nothing to help the issue.

And now I get to redownload the entire bloody game for nothing... I'm getting pretty damn sick of dealing with the clowns who work for EA.

[kumquats]

saxybeast418 wrote...

I've been having the same problem. As per the advice of a customer service rep (since that always ends well) I started a reinstall last night before learning that uninstall/reinstalling does nothing to help the issue.

And now I get to redownload the entire bloody game for nothing... I'm getting pretty damn sick of dealing with the clowns who work for EA.

Ask the community first, they know more then the Support and find solution for a lot of problems faster then anyone else

[Sjrv]

Any other naive idiots like me hoping there will be some compensation for that major foock up? Like credits or something? Or just "be happy we fixed it"?

[Dany164]

JohnDoe wrote...

ok guys, force an update on ME3 on your PC
it seems you have to download a patch.

to clarify, in your origin, right click on your ME3 icon.. then select UPDATE GAME or something like that.

[verbz99]

Starting think Bioware and EA are looking like this

[KoJotP]

liquidsnakehpks wrote...

btw anyone knows whats the new update is about ? is it for single player changes or multiplayer?

Apparently it's about us not being able to use the licence we paid for.

Anyways - a quick theory testing - how many of You locked out have Steam installed? Is there anyone locked out who doesn't have it/never had it?

[DeadyTeddy]

Wow... They really did a number on us this time, I received this error as well =/

[Sjrv]

Dany164 wrote...

JohnDoe wrote...

ok guys, force an update on ME3 on your PC
it seems you have to download a patch.

to clarify, in your origin, right click on your ME3 icon.. then select UPDATE GAME or something like that.

Yeah, like it was going to fix the online pass problem, sure. No, it doesn't. The purchase/redeem issue persists. But apparently there was a miniscule patch to download.

[me3lol]

phoneixxineohp wrote...

me3lol wrote...

phoneixxineohp wrote...

lordshenlong wrote...

randomfoo wrote...

Yeah, it's not packs - I hadn't loaded up the game in days (haven't checked Victory or Commendation packs - did they ever get handed out?). Went straight from the 26MB patch update, to launching the game, to being given the Online Pass + DLC errors.

I *do* wonder if it's something fat-fingered on the DB or in client code. As a developer myself, I'm (more than) a little surprised by how little basic testing/QA/competence there seems to be, not to mention the complete lack of communication. Who are these people and why are they so bad at what they do? How do they still have jobs?

lordshenlong: thx for the pointers to the tech support forums.

you're welcome.

It's because all the talented people are working for Valve and helping to support Steam.

I'm starting to feel like they have found another way to make money other than video games, but they are still using their name to sell games before everyone boycut them.

EA? No, they're not.

Profit and Loss Statment says they incurring losses as of 12/31/2011
http://www.sec.gov/A....htm#tx291203_4

Cash Flow Statement says that they've spent more money than they brought in as of 12/31/2011
http://www.sec.gov/A....htm#tx291203_5

Displeasing customer service like this is not going to improve their financial situation.

So they are in a sitiuation like when I play Sim City and the profit is always red no matter what I do... I remember they only way out is to reduce citezen by doing some choas then the profit gets back to green, so they will cut their customers down to increase the profit! 

[jinx_60]

JohnDoe wrote...



ok guys, force an update on ME3 on your PC
it seems you have to download a patch.

to clarify, in your origin, right click on your ME3 icon.. then select UPDATE GAME or something like that.

You mean the update that we already downloaded 2 days ago and broke MP? <_<
Yeah I'm sure that'll fix it right up. 

[Dynamik78]

KoJotP wrote...

liquidsnakehpks wrote...

btw anyone knows whats the new update is about ? is it for single player changes or multiplayer?

Apparently it's about us not being able to use the licence we paid for.

Anyways - a quick theory testing - how many of You locked out have Steam installed? Is there anyone locked out who doesn't have it/never had it?

ME/ closed

[Phydeaux314]

I don't think it's a grand conspiracy, pretty sure it's a crashed database server somewhere.

[pistolols]

this isn't going to RESET ALL OUR STUFF... is it?  i would be extremely sad to lose my Valiant II.

Modifié par pistolols, 03 mai 2012 - 03:12 .

[lordshenlong]

pistolols wrote...

this isn't going to RESET ALL OUR STUFF... is it?

someone asked one of the ea support guys this, they said it wouldn't

[Sailears]

pistolols wrote...

this isn't going to RESET ALL OUR STUFF... is it?

Hmmm....

I doubt it, but if it does, I give up.

[pistolols]

lordshenlong wrote...

pistolols wrote...

this isn't going to RESET ALL OUR STUFF... is it?

someone asked one of the ea support guys this, they said it wouldn't

alright thanks

[phoneixxineohp]

lordshenlong wrote...

pistolols wrote...

this isn't going to RESET ALL OUR STUFF... is it?

someone asked one of the ea support guys this, they said it wouldn't

They probably have a database back-up tape somewhere so the worst thing that could happen is that they roll us back to Sunday or something.

Or one would like to hope.