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Redeem/Purchase online pass WTF?


2386 réponses à ce sujet

#826
Rendy H

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Issue: Online pass redemption needed
System: PC (Win 7 Pro 64bit)
Country: Latvia
Version: Mass Effect 3 N7 Digital Deluxe Edition
Updated: Yes
Origin ID (Alias) matches BioWare ID (Forum Alias): No
Victory pack opened: No
Commendation pack opened: No
Commendation pack due: Yes

But my friend can play MP just fine :pinched: He didn't pre-order and don't own 1st day DLC.

Modifié par Rendy H, 03 mai 2012 - 05:05 .


#827
anddill

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aliteDC wrote...

I got an new code from EA, it's working for me now. ASK FOR NEW GAME CODE GUYS!!!


Did you lost your weapons and stuff?

#828
Srau

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Not related to country / edition.
I have CE live in Europe i can't log, friends from all over the world (Russia, NA, SA, etc) with either CE or regular edition can't log either while some from the same places with same different boxes can log.

The only point we might have in common for those unable to play is that we bought several (read 5+) Premium Specter Packs.

#829
Brettic

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john-in-france wrote...

Ok, so far France, Germany, UK and Russia are effected. Any more countries? It just might help narrow down the issue...well if anyone is actually reading this thread from Bioware.

Issue: Online pass redemption needed
System: PC
Country: United States
Version: Mass Effect 3 N7 Digital Deluxe dition
Updated: Yes
Origin ID (Alias) matches BioWare ID (Forum Alias): No
Victory pack opened: Yes
Commendation pack opened: Yes
Commendation pack due: No

Modifié par Brettic, 03 mai 2012 - 04:49 .


#830
spacepope42

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Issue: Online pass redemption needed
System: PC
Country: USA
Version: Mass Effect 3 Standard Edition
Updated: Yes
Origin ID (Alias) matches BioWare ID (Forum Alias): yes
Victory pack opened: yes
Commendation pack opened: No
Commendation pack due: Yes

#831
RPC_RPC

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Right. EA just asked me to re-install....

#832
RPC_RPC

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Finland BTW

#833
Gecko614

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Issue: Online pass redemption needed
System: PC
Country: UK
Version: Mass Effect 3 N7 Collectors Edition
Updated: Yes
Origin ID (Alias) matches BioWare ID (Forum Alias): yes
Victory pack opened: yes
Commendation pack opened: No
Commendation pack due: Yes

#834
Mixon

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Issue: Online pass redemption needed
System: PC
Country: Russia
Version: Mass Effect 3 N7 Digital Deluxe edition
Updated: Yes
Origin ID (Mixon87) matches BioWare ID (Forum Mixon): no
Victory pack opened: No
Commendation pack opened: No
Commendation pack due: No

Modifié par Mixon, 03 mai 2012 - 04:54 .


#835
afmn

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john-in-france wrote...

Ok, so far France, Germany, UK and Russia are effected. Any more countries? It just might help narrow down the issue...well if anyone is actually reading this thread from Bioware.


canada

#836
lordshenlong

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RPC_RPC wrote...

Right. EA just asked me to re-install....


don't bother, others have tried, it doesn't work

#837
aliteDC

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anddill wrote...

aliteDC wrote...

I got an new code from EA, it's working for me now. ASK FOR NEW GAME CODE GUYS!!!


Did you lost your weapons and stuff?


No, everythings stays. No reinstall or such. 

#838
Krogan_PaulN7

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Issue: Online pass redemption neededSystem: PCCountry: UKVersion: Mass Effect 3 N7 editionUpdated: YesOrigin ID (Alias) matches BioWare ID (Forum Alias): NoVictory pack opened: NoCommendation pack opened: NoCommendation pack due: Yes

Modifié par Paul_Bircham, 03 mai 2012 - 04:55 .


#839
KeenBlade

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Modifié par KeenBlade, 03 mai 2012 - 04:54 .


#840
Methanoid666

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RPC_RPC wrote...

Right. EA just asked me to re-install....


clutching at straws, sounds like a typical "helpdesk" response when they have no idea, would be nice if it does work for you tho.

#841
DarkestPhoenix

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john-in-france wrote...

Ok, so far France, Germany, UK and Russia are effected. Any more countries? It just might help narrow down the issue...well if anyone is actually reading this thread from Bioware.

USA here, though strangely, one of my US friends has no issues. And while one of my Aussie friends has issues, another can access it fine. It's like they randomly decided on a ton of random keys that they should just stop working.

#842
bigbade

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Issue: Online pass redemption needed
System: PC
Country: fRANCE
Version: Mass Effect 3 Digital Deluxe Edition
Updated: Yes
Origin ID (Alias) matches BioWare ID (Forum Alias): Origin: s3bogbodo
Victory pack opened: no
Commendation pack opened: No
Commendation pack due: Yes

#843
KeenBlade

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Don't worry, EA has you in mind, Bioware does too!

http://www.vgcats.co...s/?strip_id=312

#844
Hitman2073

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brummbrumm wrote...

Hitman2073 wrote...

text


great, a lecture about the viable use of a language is exactly what I needed.
please read my post again - you might discover that I am not exactly confident in EAs ability to fix the issue in due time.


Okay then. Wasn´t able to see "through" your lines the sarcasm pointed to EA/BW. So, never mind Posted Image.

I´m just too mad & disappointed about this next episode of fails EA/BW presented to us since the release of ME3.

#845
Methanoid666

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bioware must be loving the EA bed they climbed into.

#846
KoJotP

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Issue: Online pass redemption needed
System: PC/Win7 Professional 64bit
Country: Poland
Version: Mass Effect 3 N7 Digital Deluxe Edition
Updated: Yes (both game and OS)
Origin ID (Alias) matches BioWare ID (Forum Alias): Yes
Victory pack opened: Yes
Commendation pack opened: No
Commendation pack due: Yes

Edit: checked for updates, restarted computer, tried to redeem my own code again, repaired the install. Did everything short from reinstalling which will not work so forgive me for not wasting 4 hours. 
I observed something though. My origin recognizes my code. Problem ensues when ME3 actually connects do EA servers, tries to authorise the code and fail (there is visible pause before ME3 changes status from "connecting to EA servers" to "redeem online pass"). Looks like the servers are missing crapload of codes. Either BW/EA corrupted the database or someone hacked it and/or tried to massively reuse the codes.

Modifié par KoJotP, 03 mai 2012 - 05:05 .


#847
JohnDoe

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Issue: Online pass redemption needed
System: PC  (Win 7 Pro 64bit)
Country: México (US COLLECTOR's EDITION)
Version: Mass Effect 3 N7 Collector's Edition
Updated: Yes
Origin ID (Alias) matches BioWare ID (Forum Alias): Yes (I think..)
Victory pack opened: Yes
Commendation pack opened: NO
Commendation pack due: Yes

Modifié par JohnDoe, 03 mai 2012 - 05:00 .


#848
JohnDoe

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DarkestPhoenix wrote...

john-in-france wrote...

Ok, so far France, Germany, UK and Russia are effected. Any more countries? It just might help narrow down the issue...well if anyone is actually reading this thread from Bioware.

USA here, though strangely, one of my US friends has no issues. And while one of my Aussie friends has issues, another can access it fine. It's like they randomly decided on a ton of random keys that they should just stop working.


which makes me think one of their servers went kaboom.. they pretty much have a cluster-type multi server system..
so one server crashes.. the rest are up.. so not everyone is affected by the crashes.

#849
lordshenlong

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DarkestPhoenix wrote...

john-in-france wrote...

Ok, so far France, Germany, UK and Russia are effected. Any more countries? It just might help narrow down the issue...well if anyone is actually reading this thread from Bioware.

USA here, though strangely, one of my US friends has no issues. And while one of my Aussie friends has issues, another can access it fine. It's like they randomly decided on a ton of random keys that they should just stop working.


my theory is that only some of the account servers are affected

#850
aVieve

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Issue: Online pass redemption needed
System: PC
Country: UK
Version: Mass Effect 3 N7 Digital Deluxe Edition
Updated: Yes
Origin ID (Alias) matches BioWare ID (Forum Alias): No
Victory pack opened: Yes
Commendation pack opened: No
Commendation pack due: Yes

Modifié par aVieve, 03 mai 2012 - 05:01 .