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Redeem/Purchase online pass WTF?


2386 réponses à ce sujet

#851
Hamano Ayumi

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Issue: Online pass redemption needed
System: PC
Country: Canada
Version: Mass Effect 3 N7 Collector's Edition
Updated: Yes
Origin ID (Alias) matches BioWare ID (Forum Alias): No (Origin: Royal_Axis)
Victory pack opened: No
Commendation pack opened: No
Commendation pack due: Yes

#852
Grifid71

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I think Bioware/EA lost today 80 percent of buyers...

#853
Mojenator12345

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KeenBlade wrote...

Don't worry, EA has you in mind, Bioware does too!

http://www.vgcats.co...s/?strip_id=312



LOL.  So true. 

#854
HowlingSiren

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Issue: Online pass redemption needed
System: PC
Country: Switzerland
Version: Mass Effect 3 N7 Digital Deluxe Edition
Updated: Yes
Origin ID (Alias) matches BioWare ID (Forum Alias): No
Victory pack opened: Yes
Commendation pack opened: No - not received
Commendation pack due: Yes

#855
Salfin

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I've been getting this all night.

#856
meentje85

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Add me to the list.

Issue: Online pass redemption needed
System: PC
Country: Netherlands
Version: Mass Effect 3 N7 Digital Deluxe Edition
Updated: Yes
Origin ID (Alias) matches BioWare ID (Forum Alias): No
Victory pack opened: Yes
Commendation pack opened: No
Commendation pack due: Yes

#857
Sjrv

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Issue: Online pass redemption needed
System: PC
Country: Poland
Version: Mass Effect 3 N7 Digital Deluxe Edition
Updated: Yes
Origin ID (Alias) matches BioWare ID (Forum Alias): No
Victory pack opened: Yes
Commendation pack opened: No
Commendation pack due: Yes (did the challenge, although it's not showing at my registered game content)

Some customer service monkey offered he'd give me a new code, but it would result in wiping all the unlocked multiplayer content.

Harshdeep: Now what do you want? Please tell mw
Harshdeep: me*
you: Well... I want my game to work again ;) So my online pass would be recognized again.
Harshdeep: Shall i disable this online passcode for you and give you new passcode ?
you: I suppose you guys should know best how to solve the issue. One question, though - is reactivating the passcode going to wipe all of the content I have? Like all the random multiplayer items I got from packs? Does it work like a new account or something?
Harshdeep: yes
you: So I would lose everything I spent hours of gametime in order to get it?
Harshdeep: I am afraid that there is no othe way.
you: Are you kidding me? Server-side error makes me unable to play the game and the only solution makes me lose even more?
Harshdeep: oh so sorry
Harshdeep: I forgot to tell you
Harshdeep: Please forgive me
Harshdeep: I understand how disappointing it is. Some of the customers have reported this issue. Our developers are aware of it and are working for a resolution. We appreciate your patience while the issue is being looked into.

Modifié par Sjrv, 03 mai 2012 - 05:04 .


#858
DarkestPhoenix

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Also: To expand, I tried redeeming my current CE key only to have it bring me back to the three option menu (Provide, buy a new one, or cancel), and clicking "buy new key" (Not that I would, but I was curious), resulted in an "error" screen of sorts(Error, followed by "this game requires an online key. Please redeem or buy a new one"). The real kicker, though, is the fact I can play singleplayer, and I didn't get any sort of error concerning my DLC. It's like they're taunting me.

#859
Stardusk

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Issue: Online pass redemption needed
System: PC
Country: Germany
Version: Mass Effect 3 N7 Digital Deluxe edition
Updated: Yes
Origin ID: Stardusk78
Victory pack opened: Yes
Commendation pack opened: No
Commendation pack due: Yes

#860
AlarisT

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Issue: Online pass redemption needed
System: PC
Country: USA
Version: Mass Effect 3 N7 Collectors Edition
Updated: Yes
Origin ID (Alias) matches BioWare ID (Forum Alias): No
Victory pack opened: yes
Commendation pack opened: Yes (Valiant Suckas! Better still be there!)
Commendation pack due: Not any more

#861
afmn

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Issue: Online pass redemption needed
System: PC
Country: Canada
Version: Mass Effect 3 N7 Digital Deluxe Edition
Updated: Yes
Origin ID (Alias) matches BioWare ID (Forum Alias): No
Victory pack opened: Yes
Commendation pack opened:Yes
Commendation pack due: No

#862
Srau

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This is funny from a company that says offline is dead and wants to publish in the future all its license as online games !

#863
Yigorse

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Much the same as everyone else here, my friend's having no issues and he lives downstairs :D

Only difference as best I can tell is: he didn't complete a gold extraction last weekend and I did.

System: PC
Country: UK (Standard Boxed Edition)
Version: Mass Effect 3
Updated: Yes
Origin ID: Hollow_Knight6
BSN Profile: Yigorse
Victory pack opened: Yes
Commendation pack opened: No
Commendation pack due: Yes

#864
el Odio

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Issue: Online pass redemption needed
System: PC
Country: Russia
Version: Mass Effect 3 N7 Collectors Edition
Updated: Yes
Origin ID: Psyptamine
BSN Profile: el Odio
Victory pack opened: No
Commendation pack opened: No
Commendation pack due: Yes

Modifié par el Odio, 03 mai 2012 - 05:06 .


#865
Chromatix

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Issue: Online pass redemption needed
System: PC
Country: Russia
Version: Mass Effect 3 N7 Digital Deluxe Edition
Updated: Yes
Origin ID (Alias) matches BioWare ID (Forum Alias): No (Origin: Indoctrinated)
Victory pack opened: Yes
Commendation pack opened: Yes
Commendation pack due: No

Modifié par Chromatix, 03 mai 2012 - 05:06 .


#866
Flegel34

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Issue: Online pass redemption needed
System: PC
Country: Germany
Version: Mass Effect 3 N7 Digital Deluxe edition
Updated: Yes
Origin ID: Hurz27
Victory pack opened: Yes
Commendation pack opened: No
Commendation pack due: Yes

#867
SandorClegamer

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Issue: Online pass redemption needed
System: PC
Country: USA
Version Mass Effect 3 N7 Digital Deluxe Edition
Updated: Yes
Origin ID: (Alias) matches Bioware ID (Forum Alias): No
Victory pack openedy: yes
Commendation pack opened: no
Commendation pack due: yes

#868
RPC_RPC

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Also, you might try this. Got this from EA (translated from Finnish). I didn't try it, I directly re-installed. I did find the files, try at your own risk:
------
1. Go to: C:\\ProgramData\\Electronic Arts\\EA Services\\License (could be a hidden folder, so you may need adjust your folder options)

2. If you see *.dlf files labelled "71073" tai "71345", remove them

3. reboot your PC and try playing ME3

If this doesn't work re-install (I re-installed)

#869
otakujin

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Issue: Online pass redemption needed
System: PC
Country: United States
Version: Mass Effect 3 N7 Collector's Edition
Updated: Yes
Origin ID (Alias) matches BioWare ID (Forum Alias): Yes
Victory pack opened: No
Commendation pack opened: No - not received
Commendation pack due: Yes

Edit: I don't know if this has been addressed already, but I noticed that under my registered game content, a good portion of the content for other games including Mass Effect 3 have a different platform assigned to them. However, I only have them on the PC, yet they say as being registered for both the PS3 and Xbox 360.

Modifié par otakujin, 03 mai 2012 - 05:14 .


#870
The_Yattaman

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Issue: Online pass redemption needed
System: PC
Country: Poland
Version: Mass Effect 3 N7 Collector's Edition
Updated: Yes
Origin ID (Alias) matches BioWare ID (Forum Alias): No
Origin Id: MarauderS_PL
Victory pack opened: Yes
Commendation pack opened: No
Commendation pack due: Yes

Shame my first post on this forum had to be a bug report Image IPB

Modifié par The_Yattaman, 03 mai 2012 - 05:44 .


#871
john-in-france

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Worldwide FUBAR then....sigh, I was so hoping for it to be regional and therefore an easier fix.

Asking for a new code has been rejected by EA Support Staff...been there and didn't get that. I got the generic unable to access your account at the moment, please try again later answering service.

Last time I needed support was during the original install when Origin made a pathway error in my registry. Sorted that myself, then 14 days later they came back to me and asked me to; uninstall, and reinstall...even though I'd done it 6 times.

#872
Bouffantgrunt

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Issue: Online pass redemption needed
System: PC
Country: Finland
Version: Mass Effect 3 N7 Collector's Edition
Updated: Yes
Origin ID (Alias) matches BioWare ID (Forum Alias): no (origin ID Sovereign1234)
Victory pack opened: No
Commendation pack opened: No
Commendation pack due: Yes

#873
AxeloftheKey

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Issue: Online pass redemption needed
System: PC
Country: US
Version: Mass Effect 3 N7 Collector's Edition
Updated: Yes
Origin ID (Alias) matches BioWare ID (Forum Alias): Yes
Victory pack opened: Yes
Commendation pack opened: No
Commendation pack due: Yes

#874
Doommarine23

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Issue: Online pass redemption needed
System: PC
Country: United States
Version: Mass Effect 3 N7 Digital Deluxe
Updated: Yes
Origin ID (Alias) matches BioWare ID (Forum Alias): Yes
Victory pack opened: Yes
Commendation pack opened: No
Commendation pack due: Yes

#875
Khevan77

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ME3 N7 edition = 79 USD
ME3 Online Passcode = Free with ME3 N7 Edition
Requiring an online passcode to purchase an online passcode = Priceless.

Image IPB

This is seriously borked.  I may be overly angry because of the SP debacle, but I was giving MP a chance since it's fun, but this?  This reeks of incompetence.  Every single weekend event this game has had, has come with some form of issue.  Commendation/Victory packs being hacked, the game being locked out to one group, but when fixed locks out an entirely new group?

Seriously, this is a comedy of errors, and I'm on the very edge of seeing if Gamestop will accept my copy as a return.