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Redeem/Purchase online pass WTF?


2386 réponses à ce sujet

#1101
Rebsten

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Wow this is still down?

Glad to see they put as much effort into fixing this as they did writing their ending.

#1102
Canasian81

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Issue: Online Pass redemption needed
System: PC, Windows 7
Country: Canada
Version: Mass Effect 3 N7 Digital Deluxe Edition
Updated: Yes (both game and DLC)
Origin ID: iamGenesis
Victory Pack Opened: Yes
Commendation Pack Opened: No
Commendation Pack Due: Yes
Astrological Zodiac Sign: Virgo

#1103
novaova

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JohnDoe wrote...

ifander wrote...



My friend and I participated, finished a gold cerberus wave. I have this issue, he does not. So that's probably not it.


did you both opened the victory pack?



This presupposes that some people were able to even see the victory packs, let alone open them. This issue prevented me from logging in to multi-player before the packs had even populated in my "store."

#1104
Delta 57 Dash

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By the way: I'm seeing this problem, and I didn't open ANY packs.

#1105
cr120575

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Resolved my shiny metal ***. Get a statement out Bioware that you are looking into this! Not very good customer service at all...

#1106
Vhira

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I can't get past the redeem/purchase online pass. I'm on PC with the digital deluxe N7 edition

#1107
Omaaah

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somehow this crap reminds me of the Command and Conquer 4 failure...

#1108
Smasher12

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Agreed They somehow manage the impossible
They erased the millions "ME3 online pass"

#1109
lordshenlong

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vivanto wrote...

Twitter and similar crap are for internet kidz who want to substitute real friends with imaginary stuff, not to be used as an official channel by bloody companies who lack the decency to stand in front of their costumers.


many companys and services use facebook and twitter to post info. and tbqh kids prefer to use the child-friendly versions like bebo and the like

#1110
WaffleCrab

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Issue: Online pass redemption needed / from ashes and indra failing to validate
System: PC
Country: Finland
Version: Mass Effect 3 Standard Retail
Updated: Yes
Origin ID: Mistbooster
Victory pack opened: Yes
Commendation pack opened: Yes
Commendation pack due: No
Feedback turned ON: Yes
Bought premium packs: Yes
Played SP online within 3 days: No
Will vote with hes wallet in the future: Yes

Modifié par WaffleCrab, 03 mai 2012 - 09:14 .


#1111
zeal.assassin

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Man some if not all these people really need to be compensated

#1112
Krarantys

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Issue: Online pass redemption needed
System: PC
Country: Italy
Version: Mass Effect 3
Updated: Yes
Origin ID (Alias) matches BioWare ID (Forum Alias): No
Origin ID: Re-fuso77
Victory pack opened: Yes
Commendation pack opened: No
Commendation pack due: Yes

#1113
Kosmiker

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Jessica just posted on the other thread:

Jessica Merizan wrote...

We're aware of the issue for those of you experiencing Online Pass problems. It is related to the Commendation packs and the team is actively working to fix this.



#1114
Cappysam

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Issue: Online pass redemption needed
System: PC
Country: USA
Version Mass Effect 3 N7 Collector's Edition (Physical)
Updated: Yes
Origin ID: (Alias) matches Bioware ID (Forum Alias): Yes
Origin ID: Cappysam
Victory pack opened: no
Commendation pack opened: no
Commendation pack due: yes

#1115
Nephilim5

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DoctorEss wrote...

If it was on twitter, it doesn't count.  If they don't post it on their own actual site, how do they expect people to know about it?  Twitter is absurd, I don't use it, nor do I care to "follow" people on it.  They need to put info HERE.  Not somewhere else.


Agreed.  An online-version of a child's texting toy doesn't count as official company language in any business model.  Their front site, www.bioware.com, says absolutely nothing about an issue that is currently crippling their flagship product.  The section on Mass Effect 3 News also is silent.

edit: I realize that there are occasional thread replies from employees, and while that's helpful to those individuals willing to wade through the thousands of posts and pages indicative of a forum this size, ensuring that the general public has a focal point for their news - like the company's front page - would be beneficial.

Modifié par Nephilim5, 03 mai 2012 - 06:27 .


#1116
ol MISAKA lo

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And I thought Call of Duty was terrible. At least their servers don't magically die every other day!

#1117
Vikingo

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PC ME3 collectors edition. Have same issue, Redeem/purchase online pass.
Located in Sweden

Modifié par Vikingo, 03 mai 2012 - 06:26 .


#1118
vivanto

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-Severian- wrote...

vivanto wrote...

bloody companies who lack the decency to stand in front of their costumers.


Yeah. It's not fair to them, either, since it's so hard to measure the in-seam if they're not there.


Pfff, just you wait... :P

#1119
WaffleCrab

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Kosmiker wrote...

Jessica just posted on the other thread:

Jessica Merizan wrote...

We're aware of the issue for those of you experiencing Online Pass problems. It is related to the Commendation packs and the team is actively working to fix this.


I smell bull****!!!

Since it is happening to everyone considering of the commendation pack status, you got people with the pack due, people who have the pack but havent opened, and people who have recieved and opened the pack like i have. That is just pure lies, since it should not concern me and others who no longer have anything to do with the packs.

#1120
Chealec

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OK, who was the clever dick who signed up to origin with the username:
Herpderp'); DROP TABLE user; --

#1121
-Severian-

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xD I think that's all any of us can do, sir. If I can find some pleasant, suit-fitting related humour to pass the time, so I shall!

EDIT: Is that the same Vivanto who runs Gold with a bunch of people from this forum? BTCentral etc. I R GuavaMonkey, and I'm sure we've ran together more than a few times?

Modifié par -Severian-, 03 mai 2012 - 06:28 .


#1122
Smasher12

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like million others got this problem

#1123
lordshenlong

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Nephilim5 wrote...

DoctorEss wrote...

If it was on twitter, it doesn't count.  If they don't post it on their own actual site, how do they expect people to know about it?  Twitter is absurd, I don't use it, nor do I care to "follow" people on it.  They need to put info HERE.  Not somewhere else.


Agreed.  An online-version of a child's texting toy doesn't count as official company language in any business model.  Their front site, www.bioware.com, says absolutely nothing about an issue that is currently crippling their flagship product.  The section on Mass Effect 3 News also is silent.


prepare to be disappointed as you'll find more and more companies and services using these so called "childs texting toys"

#1124
LilMonkeyDrummer

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Issue: Online Pass redemption needed
System: PC, Windows 7 x64
Country: USA
Version: Mass Effect 3 (Physical Copy)
Updated: Yes (both game and DLC)
Origin ID (Alias) matches BioWare ID (Forum Alias) Yes
Origin ID: LilMonkeyDrummer
Victory Pack Opened: Yes
Commendation Pack Opened: No
Commendation Pack Due: Yes
Astrological Zodiac Sign: Taurus

#1125
Jessica Merizan

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Hey guys,
I wanted to let you know that the team is aware of this issue and is actively working to resolve it for those of you having problems connecting to multiplayer due to this online pass entitlement. When I have more information or the issue is resolved, I will update you.

Apologies for the inconvenience.

Jess