2386 réponses à ce sujet

[Makaan614]

Issue: Online pass redemption needed
System: PC
Country: USA
Version: Me3 standard
Updated: Yes
Origin ID: MakhanKerensky
Victory pack opened: yes
Commendation pack opened: No.
Commendation pack due: Yes.

[Issac clarke the engineer guy]

Issue: Online pass redemption needed
System: PC
Country: England
Version: Mass Effect 3 N7 Collector's Edition
Updated: Yes
Origin ID: Infiltrait0rzN7
Victory pack opened: Nope.avi
Commendation pack opened: Nope

[Skrilax_CZ]

Issue: RAGE!
System: RAGE!
Country: RAGE!
Version: RAGE!
Updated: RAGE!
Origin ID: RAGE!
Victory pack opened: RAGE!
Commendation pack opened: RAGE!
Commendation pack due: RAGE!

RAGE!

[Maluku]

Ohh, ME 3 server not available. Something is happening I presume.

[Sjofetim]

Issue: Killed Marauder Shields
System: PC
Country: Netherlands
Version: Mass Effect 3 N7 Digital Deluxe
Updated: Yes
Origin ID: Tristan-The-Dude
Victory pack opened: No
Commendation pack opened: No
Commendation pack due: Yes

Modifié par Sjofetim, 03 mai 2012 - 08:56 .

[Hitman2073]

Watching a DVD but, curious as i am, switched on my Laptop to check the forum.

Commendation pack issue / PS3 implementation.....whatever. Fix it!!!!!

And just btw:

Funny to see that in my registered game contents now suprisingly content from DA2 for PS3/XBOX/PC is shown. Also ME3 content for PS3/XBOX..
I don´t have a XBOX.
I don´t have a PS3
I don´t have DA2.
I do have a PC.
I do have ME3 PC Standard Boxed Edition.
I don´t get into MP....still this Redeem Online Pass crap.

I do agree you REALLY messed it up BW.......again.

How was the phrase? Ah, got it:

"All this has happened before. And will happen again....and again.....and again.....*period*"

Having the ending crap, your pre-release promises to turn out as hot air, your sh**** PR, your coming "whatever EC-DLC" and all your MP issues in mind.....doe´s the above phrase remind´s you on something BW? Doe´s it??!

Modifié par Hitman2073, 03 mai 2012 - 08:58 .

[Karstedt]

Skrilax_CZ wrote...

Issue: RAGE!
System: RAGE!
Country: RAGE!
Version: RAGE!
Updated: RAGE!
Origin ID: RAGE!
Victory pack opened: RAGE!
Commendation pack opened: RAGE!
Commendation pack due: RAGE!

RAGE!

So your issue is that Rage is bugged then?

[Singu]

Issue: Online pass redemption needed
System: PC
Country: Norway
Version: Mass Effect™ 3 N7 Digital Deluxe Edition
Updated: Yes
Origin ID: Corkee
Victory pack opened: Yes
Commendation pack opened: Yes

Oh, and where is my unique Avatar you promised me for my DDE? The one with the animations in it, not the stupid generic flaming background avatars.

Modifié par Singu, 03 mai 2012 - 08:58 .

[Methanoid666]

Skrilax_CZ wrote...

Issue: RAGE!
System: RAGE!
Country: RAGE!
Version: RAGE!
Updated: RAGE!
Origin ID: RAGE!
Victory pack opened: RAGE!
Commendation pack opened: RAGE!
Commendation pack due: RAGE!

RAGE!

i can see some form of pattern here

[Hitman2073]

Karstedt wrote...

Skrilax_CZ wrote...

Issue: RAGE!
System: RAGE!
Country: RAGE!
Version: RAGE!
Updated: RAGE!
Origin ID: RAGE!
Victory pack opened: RAGE!
Commendation pack opened: RAGE!
Commendation pack due: RAGE!

RAGE!

So your issue is that Rage is bugged then?

I prefer to say: You bring the torches and he´ll bring the rage

[Azrael299]

To the EA's credit I just got this:

Thank you for contacting Electronic Arts.

I apologize for the inconvenience caused thus far due to online pass issue in Mass Effect 3.

Please know that currently there is a temporary issue going on with the Game, our Engineers are already aware of this and they are working on it to resolve the issue at the earliest. Please have patience until issue resolves.

We highly appreciate your patience.

If you have any further questions, please reply to this email or browse our extensive knowledge base online at http://help.ea.com.

Regards,
Saurabh
Electronic Arts - World Wide Customer Experience

At least support people are answering e-mails which is nice. Now I wonder when/if ever PR mentions this mess on the website/FB page whatever.

[NSGM]

Jessica Merizan wrote...

Hey guys,
I wanted to let you know that the team is aware of this issue and is actively working to resolve it for those of you having problems connecting to multiplayer due to this online pass entitlement. When I have more information or the issue is resolved, I will update you.

Apologies for the inconvenience.

Jess

You may want to make a suggestion to the P.R. department regarding public relations during multiplayer server downtime.

Most if not all of the dedicated ME3 Multiplayer customers are willing to deal with occasional bugs/glitches/etc. This game is not in short supply, which isn't a complaint, but relevant to the suggestion. Instead of making small replies to page long forum discussions between customers hours after the incident starts occuring, instead make a post as soon as the engineering/customer service team(s) discover there is a problem. It would go a long way towards pacifying consumers while servers are having issues.

Paying money for a game and investing hours into your virtual self is a very personal process for many of us. When we are unable to access this virtual world, we get very upset, reasonable or not. That said leaving us in the dark for hours on end is not something that helps the process in any way shape or form. Nor do I believe it helps the reputation of E.A. or Bioware, nor the sales of ME3. I realize that they may not want to publicize every little problem in the game, but that is not what I'm asking you to do.

Therefore, instead of making a reply such as this in a related forum post, please consider posting a pinned topic as soon as the problem is detected, even if it doesn't affect the majority of your playerbase. This way, players can access these forums, browse the technical support forum and find out if the issue they're experiencing has been acknowledged by Bioware. Like I said, you don't need to do this with every little glitch, simply do so with the high priority problems such as Server Downtime, Online Code authentication issues, etc.

TL;DR: I firmly believe that the community would greatly appreciate if Bioware set up a system to acknowledge high priority issues in a timely manner. A simple topic in the Technical Support forums would suffice.

Thank you for your attention and I  hope this issue is fixed soon.

-NSGM (Origin PC)

[wouteros66]

Hitman2073 wrote...

Karstedt wrote...

Skrilax_CZ wrote...

Issue: RAGE!
System: RAGE!
Country: RAGE!
Version: RAGE!
Updated: RAGE!
Origin ID: RAGE!
Victory pack opened: RAGE!
Commendation pack opened: RAGE!
Commendation pack due: RAGE!

RAGE!

I can't find the country RAGE on the globe? Can you tell me wich continent it is?

So your issue is that Rage is bugged then?

I prefer to say: You bring the torches and he´ll bring the rage

[BPhellan]

Issue: Online pass redemption needed / From Ashes not authorized
System: PC
Country: Canada
Version: Mass Effect 3 N7 Collector's Edition
Updated: Yes
Origin ID: B1Phellan
Victory pack opened: Yes
Commendation pack opened: No
Commendation pack due: Yes

[notadisplayname]

Issue: Online pass redemption needed
System: PC
Country: USA
Version: Mass Effect 3 Digital Deluxe Edition
Updated: Yes
Origin ID: sexualoctopus
Victory pack opened: Yes
Commendation pack opened: Yes
Commendation pack due: No

[SnakeSNMF]

Yeeeep..


Got this.

[Lionymous]

Issue: Couldn´t find a proper ending
Location: Earth
Version: N7 Collectors Edition
Platform: Crucible
Updated: No
Origin ID: Shepardismad
Victory pack: Only for Krogans
Commendation Pack: Mordin Solus

[Skrilax_CZ]

wouteros66 wrote...

Hitman2073 wrote...

Karstedt wrote...

Skrilax_CZ wrote...

Issue: RAGE!
System: RAGE!
Country: RAGE!
Version: RAGE!
Updated: RAGE!
Origin ID: RAGE!
Victory pack opened: RAGE!
Commendation pack opened: RAGE!
Commendation pack due: RAGE!

RAGE!

I can't find the country RAGE on the globe? Can you tell me wich continent it is?

So your issue is that Rage is bugged then?

I prefer to say: You bring the torches and he´ll bring the rage

Yes -> RAGE!

Modifié par Skrilax_CZ, 03 mai 2012 - 09:03 .

[seedinho]

Issue: Online pass redemption needed / From Ashes not authorized
System: PC
Country: Germany
Version: Mass Effect 3 N7 Collector's Edition
Updated: Yes
Origin ID: BelkarBitterleaf
Victory pack opened: Yes
Commendation pack opened: No
Commendation pack due: Yes

[sanitarium616]

Found a video of EA's engineers hard at work fixing the server.

Modifié par sanitarium616, 03 mai 2012 - 09:07 .

[lordshenlong]

pistolols wrote...

Kyerea wrote...

Issue: Online pass redemption needed
System: PC
Country: United States
Version: Mass Effect 3 N7 Collector's Edition
Updated: Yes
Origin ID: Kyerea
BioWare ID: Kyerea
Victory pack opened: Yes
Commendation pack opened: Yes
Commendation pack due: No

why is everyone doing this have i missed something?

tbh they don't need to be doing it anymore since they're fixing the issue. before they were doing it so bioware/ea would know some of the details i suppose.

[derpy202]

Issue: Endings are too similar.
System: PC
Country: England
Version: Mass Effect 3
Updated: Yes
Origin ID: KiwiMeep
Victory pack opened: Yes
Commendation pack opened: No
Commendation pack due: Yes
lololo im so funni

Modifié par derpy202, 03 mai 2012 - 09:07 .

[Armorat]

Issue: Online pass redemption needed / From Ashes not authorized
System: PC
Country: USA
Version: Mass Effect 3 N7 Digital Deluxe Edition
Updated: Yes
Origin ID: Armorat
Victory pack opened: Yes
Commendation pack opened: No
Commendation pack due: Yes

[Hitman2073]

Some people really want EA / BW to grant us some kind of compensation for this mess?

Well, of course, we deserve it as we don´t have access to our game, which we all paid for......they never gonna give us any kind of compensation. Only a "Sorry for the inconvenience" and (Attention....here come´s the WOW!-Effect) a picture of Garrus holding a turian baby.

*Sacasm on* Wow.....this really cools my rage about all this.....*Sarcasm out* 

And i think we can be happy if we still have all our unlocked chars, gear, weapons, etc. still in place when they, in one or two days i guess, finally fixed this issue.

Modifié par Hitman2073, 03 mai 2012 - 09:17 .