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Redeem/Purchase online pass WTF?


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#1551
WaffleCrab

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Leones Maneres wrote...

Chealec wrote...

lordshenlong wrote...

Chealec wrote...

Thing is though, this whole "redeem online pass" thing isn't something you could accidentally implement... it's not like a bug, it'll be a tonne of implementation, integration and GUI code. It looks like there is some deliberate work on an "pay-to-play" system that they've accidentally switched on before the infrastructure is ready for it (i.e. you can't actually get these codes yet?).

It would be ironic, but not entirely surprising, if at a time when many games are going "free to play" (powered by micro-transactions, TF2, MTG and so on) that EA would implement an MMORPG type subscription service on a multiplayer game that is, really, just a bit of fluff... fun fluff yes, but it's not like ME3 MP is going to win any awards for "Multiplayer game of the year" or anything.


the online passes are used for ps3 and xbox users, so it's already there.



Aaaah - so they've somehow managed to roll out console code onto the PC version and they're going to have to try and untangle the whole mess... marvellous. This may take a while to fix then *sighs*


... although, thinking about it, it's probably server level - so they've (possibly) just munged up some user/registration/platform table that's supposed to determine which registered users are on which platforms and therefore which forms of authentication need to be implemented...


I have wondered how BW and EA expected to pay for all the servers they must be running to support the MP service...I mean - while I did pay full price for my vanilla hard copy of the game - I can't imagine much of the proceeds from my purchase were allocated to paying for an ongoing MP experience. 

I suppose the success of the MP service means the suits in charge figure it's time to "monetize" ME3 MP (beyond the occasional BW points purchase from some fans).

No hard feelings to BW - they have a business to run, and clearly (given the current online pass fiasco as an example) the tech support issues alone must be getting expensive.  I hope BW has great success with this, as I want them to be successful, so that I can look forward to future great RPG games from them.

BUT if/when the announcement is made about the ME3 MP platform changing to a pay to play model, I will bow out of ME3 MP permanently.  To me, the biggest selling point for ME3 MP is that it is, in fact, free.  Once that fact changes, so will my interest in the game.


your speculation has one itty bitty single player sized hole. how tightly the MP is tied to SP, if they make MP pay to play, they are looking at class actions all over the world.

#1552
Hitman2073

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Shepard says: " There´s still one way to stop this...if you got the guts!"

So -->

Image IPB

#1553
WaffleCrab

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i dont ask much to be appeased.... Just the person responsible for even suggesting the online pass to be made mandatory for a game where it can screw over the singleplayer, to be... burned with cigarettes, Poked in the eye with long stiff dog hairs, put into the chinese water torture, water boarding, tie him into chair and put hes legs into a iron bucket filled halfway with salt water, and hook both hes hands to a car battery and lastly make him Eat the paper where he suggests the online pass implementation or a transcript. Printed on heavy parchment... and remember, offer him some sea salt, everything tastes better with seasalt.

#1554
nasonia

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I attempted to get a potential ETA out of my Origin/EA customer support rep. Not much luck.

#1555
WaffleCrab

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I used to be a bioware fan, then i took an EA to the knee.

#1556
Sakabaka

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Somehow, this situation reminds me of this:

Image IPB

As for this issue, I feel like there's already so much DRM in the game that it's really started to degrade from my experience as a whole with ME3 MP. The things that have lead me to feel this way:
  • If Origin disconnects for whatever reason in-game, it automatically kills the game and you lose all progress from your multiplayer match.
  • Every time I enter the title screen in ME3, it does checks on DLC and connects to EA servers. It feels almost intrusive when you're just flipping through the menu and you have to wait 5-10 seconds each time for a simple DRM check. It's not -that- big of a deal, but it's sure noticeable every time you open the game.
  • This online pass.
I understand there is a "need" for DRM, but on some level it will eventually, if not right now, do more harm than good.

#1557
Silver

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Okay, what gives guys ?
Get your stuff straight.
I paid almost 80 Euros for my ME3 CE, and the least I can expect is working servers for MP.
Also, I hope I do NOT have to jump through hoops to get my Collector's Edition content back, like Javik and stuff like that, because that would be the last straw for me.

#1558
Revanator

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Issue: Online pass redemption needed
System: PC
Country: USA
Version: Mass Effect 3 N7 Collector's Edition
Updated: Yes
Origin ID (Alias) matches BioWare ID (Forum Alias): No
Origin ID: Fingolfin200
Victory pack opened: No
Commendation pack opened: No
Commendation pack due: Yes

#1559
Hitman2073

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And if one day a guy like this below (One of my Shep´s, with a grumpy facial expression and a sidearm) stands at your BW front door and wants to "talk" about ME3 Issues with you......be kind to him Image IPB:

Image IPB

Modifié par Hitman2073, 03 mai 2012 - 11:25 .


#1560
rjensen79

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This is bioware bs again. Fix the problem promptly. I don't understand how it can be an instantaneous problem with no ETA or reason why.

#1561
WaffleCrab

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silverhammer08 wrote...

Okay, what gives guys ?
Get your stuff straight.
I paid almost 80 Euros for my ME3 CE, and the least I can expect is working servers for MP.
Also, I hope I do NOT have to jump through hoops to get my Collector's Edition content back, like Javik and stuff like that, because that would be the last straw for me.


Damn thats bad xD i could have gotten it for 52€ good thing i went for the cheaper 21€ deal from cheapassgamer(it was a special deal, went back to 24,99€ after that, dont know how much its now but that was day 1 delivery)

#1562
Silver

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Issue: Online pass redemption needed
System: PC
Country: Germany
Version: Mass Effect 3 N7 Collector's Edition
Updated: Yes
Origin ID (Alias) matches BioWare ID (Forum Alias): Yes
Origin ID: silverhammer08
Victory pack opened: Yes
Commendation pack opened: No
Commendation pack due: Yes


@WaffleCrab
I probably could have gotten it cheaper as well, but I preordered it months before the price went down.
Doesn't really matter to me, since this will be the only collectors edition that i'll buy.

Modifié par silverhammer08, 03 mai 2012 - 11:21 .


#1563
fallingseraph

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Any compensation planned?
Any ETA on when we can expect the login to work for PC?

#1564
WaffleCrab

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rjensen79 wrote...

This is bioware bs again. Fix the problem promptly. I don't understand how it can be an instantaneous problem with no ETA or reason why.


it wouldnt not be part of EA if we didnt get vague weekly problems :D. I dont plan on extending my SWtOR
 sub. either. Simply because of the status of the service every effing week is ****** poor at best.

#1565
ClockworkSpectre

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silverhammer08 wrote...

Okay, what gives guys ?
Get your stuff straight.
I paid almost 80 Euros for my ME3 CE, and the least I can expect is working servers for MP.
Also, I hope I do NOT have to jump through hoops to get my Collector's Edition content back, like Javik and stuff like that, because that would be the last straw for me.


don't hold your breath, hell when the game released two months ago i didn't get half the content/dlc that was supposed to come with the N7 digital version of the game.  I had to contact support to get access to the stuff I had payed for(everything but from ashes, not that any of it was really worth the extra money), it was complete bull****.

#1566
WaffleCrab

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fallingseraph wrote...

Any compensation planned?
Any ETA on when we can expect the login to work for PC?


If i dont get a compensation. I personally, am leaving this game as the last that has been touched by EA. If BW detaches itself from EA, i will reconsider their games, but EA is beyond redeeming.

#1567
Silver

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@ClockworkSpectre
I had to rattle GameStop's cage as well to get my preorder-bonuses, despite the fact that I have one of their gamers-cards (and thus, they have my email-adress to mail the codes to).

I got them a few days after I got the game, but I had to get there personally and almost call up a s**tstorm.

Modifié par silverhammer08, 03 mai 2012 - 11:23 .


#1568
fallingseraph

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Issue: Online pass redemption needed
System: PC
Country: USA
Version: Mass Effect 3 N7 Collector's Edition
Updated: Yes
Origin ID: Xetelian
Victory pack opened: Yes
Commendation pack opened: No
Commendation pack due: Yes 2 actually I never was given one for Goliath and tech support still hasn't gotten back to me.

#1569
WaffleCrab

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silverhammer08 wrote...

@ClockworkSpectre
I had to rattle GameStop's cage as well to get my preorder-bonuses, despite the fact that I have one of their gamers-cards (and thus, they have my email-adress to mail the codes to).


Lucky you, i never got my pre order bonus no matter who i contacted... hmmm maybe i will re open that ticket.. see if i can get those Finally xD

#1570
sydsyrious

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FYI.....just did an experiment. I have two copies of the game (refrain from calling me names for my stupidity). One is for another member of the household who I can sometimes talk into playing with me - since we have the same internet....I had to buy two games. One is CE and the other is just the generic one I downloaded from Origin.

Mine still has the Online Pass problem. The other does not - works fine.....playing on the same PC as I just logged out as me and logged in as him.

The only difference in these two id's is that I played the Challenge this weekend and he did not. The thing I cannot understand is why I can play the game under another id - on the same computer - and not play as me.

Oh well, food for thought as we wait for the resolution of the problem.

#1571
WaffleCrab

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cly57 wrote...

FYI.....just did an experiment. I have two copies of the game (refrain from calling me names for my stupidity). One is for another member of the household who I can sometimes talk into playing with me - since we have the same internet....I had to buy two games. One is CE and the other is just the generic one I downloaded from Origin.

Mine still has the Online Pass problem. The other does not - works fine.....playing on the same PC as I just logged out as me and logged in as him.

The only difference in these two id's is that I played the Challenge this weekend and he did not. The thing I cannot understand is why I can play the game under another id - on the same computer - and not play as me.

Oh well, food for thought as we wait for the resolution of the problem.


ok so we got fed bull**** when they told us that its related to commendation packs, when in reality its about the operation itself :S

#1572
bonerfest

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If I get home and this is finally fixed... and I don't find my commendation pack waiting for me to open... I will be upset.

So far ME3 has been a huge disappointment roller coaster and I think it proves that EA destroys everything it touches. "The endings were so bad you can't even muster a second play-through? Well guess what? We're going to promise you free stuff and then totally **** over the multiplayer if you open it. That's how much we care here at EA."

#1573
sackyhack

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WaffleCrab wrote...

cly57 wrote...

FYI.....just did an experiment. I have two copies of the game (refrain from calling me names for my stupidity). One is for another member of the household who I can sometimes talk into playing with me - since we have the same internet....I had to buy two games. One is CE and the other is just the generic one I downloaded from Origin.

Mine still has the Online Pass problem. The other does not - works fine.....playing on the same PC as I just logged out as me and logged in as him.

The only difference in these two id's is that I played the Challenge this weekend and he did not. The thing I cannot understand is why I can play the game under another id - on the same computer - and not play as me.

Oh well, food for thought as we wait for the resolution of the problem.


ok so we got fed bull**** when they told us that its related to commendation packs, when in reality its about the operation itself :S


How the hell did you extrapolate that from what he said?  If he met the requirements for a commendation pack by playing the challenge, and commendation packs are causing the problem, the account he mentioned that took part in the challenge would have the problem too.  Don't see how this means they "fed us bull***".

#1574
sydsyrious

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WaffleCrab wrote...

ok so we got fed bull**** when they told us that its related to commendation packs, when in reality its about the operation itself :S


I'm not sure - just wanted to report my findings.  Also - I looked in his store and he got a victory pack and he hasn't touched the game in weeks.

#1575
SovereignGFC

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Drat. Yet another reason I have to wait to see what's in my commendation pack :(