2386 réponses à ce sujet

[rdrabant]

space invader wrote...

Adhiraj: Thanks for contacting EA Help! My name is Adhiraj how may I help you?
you: hello
you: multiplayer still offline?
Adhiraj: Hi ********
Adhiraj: I’m afraid; I didn’t quite understand your last message. Please elaborate?
you: multiplayer still offline?
you: mass effect 3 multiplayer still ****ed up ? i mean the online pass required crap?
Adhiraj: I request you to refrain from using such inappropriate language. If we continue to receive such messages, I might be forced to end our chat session.
you: sorry just asking
Adhiraj: It's alright .
Adhiraj: May I know the exact error message you are getting?
you: maybee thats why all of my 30 me3 buddys are offline in origin
you: the error massage is "online pass required"
you: *e
Adhiraj: Which platform (Xbox 360, PC, PS3) are you playing the game on?
you: pc
Adhiraj: Thanks for the information
Adhiraj: please follow the below steps:



Check the game region.

Login with the ME 3 ea account in Origin and click on the gear icon/ cog button.

Click on the Settings.

Select/change the language under General tab after clicking on the Settings button as per the region of the game.

Now click on “my games” tab and right-click ME 3, click Repair Install and it will re-download and re-install the game with new patches and updates.

Exit from Origin

Restart Origin and game now.


Adhiraj: Thank you for contacting EA. Is there anything else I can help you with today?
you: i did
you: doesnt work
Adhiraj: I'll be glad to answer your questions.
you: http://social.biowar.../index/11821829
Adhiraj: I’m afraid; I didn’t quite understand your last message. Please elaborate?
you: http://social.biowar.../index/11821829
you: its a link to the bioware forum with 24 sites of people complaining about this issue since yesterday
you: sorry i mean 42 pages
Adhiraj: May I know exactly what you want to know?
you: yes
you: when will i get my money refunded?
Adhiraj: I didn’t quite understand your last message. Please elaborate?
you: when will i get my money refunded
you: ?
Adhiraj: For what?

you: for the game
Adhiraj: For which game
you: mass effect 3
Adhiraj: May I know why?
you: because i never get my packs from challenges most of the time it took 2 weeks and i had to contact support otherwise i dont get em aaand getting disconnect during games losing lots of credits and now i cant even play since yesterday
Adhiraj: Please follow the above steps first given to you
you: i did
you: doesnt work
you: i want a EA made me ragequit t shirt
Adhiraj: .
you: ^^
you: well working game and t shirt would be nice
Adhiraj: I apologize for the inconvenience but EA service policy does not allow us to do so. I really wish to help you trust me, had it been possible, I would have offered you a gift code but am afraid that there is no such promotion going on right now that is why I'm not able to do it. However, if we run any promotion like this in future, you are welcome to get a gift code. I apologize for the disappointment.

Adhiraj: Thank you for contacting EA. Is there anything else I can help you with today?
you: can u help me to get my game working?
Adhiraj: I apologize for the inconvenience caused to you. This is a temporary issue and our engineers are already aware of this. They are working to resolve this as soon as possible. I would advise you to please wait for some time and then try again to login If the issue persists, you can contact us again. We will be happy to assist you.
Adhiraj: Thank you for contacting EA. Is there anything else I can help you with today?
you: already waited over 24 hours
Adhiraj: Being a gamer myself, I can understand how disappointing it must be, not being able to play the game. I apologize for the inconvenience caused to you. This is a temporary issue and our engineers are already aware of this. They are working to resolve this as soon as possible.
Adhiraj: Thank you for contacting EA. Is there anything else I can help you with today?
you: yes can i get a promo code?
Adhiraj: I'm sorry to say that we are out of discount code.
Adhiraj: Is there anything else you wish to know?
you: yes
Adhiraj: I'll do my best to fix this for you.
you: when u help people how u exactly do it?
Adhiraj: I didn’t quite understand your last message. Please elaborate?
you: when u help somebody how u exactly do it?
Adhiraj: It seems that you have no other issue left to assist ,I'm forced to terminate this chat session immediately
Adhiraj: If you need help with anything else, please feel free to contact us anytime!
The chat session has ended. Please contact us again if you need further help.

Seriously, that's the funniest thing I have read all day. Only because it's true.

[zerobounds]

i never opened any victory pack and my game doesnt work. havent played for a week.

[lordshenlong]

space invader wrote...

you: i want a EA made me ragequit t shirt
Adhiraj: .

that made me laugh ;p

well played sir.

[NotABot19]

Kyerea wrote...

cly57 wrote...

WaffleCrab wrote...

ok so we got fed bull**** when they told us that its related to commendation packs, when in reality its about the operation itself :S

I'm not sure - just wanted to report my findings.  Also - I looked in his store and he got a victory pack and he hasn't touched the game in weeks.

That means they give them out to everyone regardless of who participated in the event or not. Wonderful.

You know they give out Victory packs to everybody right? It's explicitly stated...

[Silver]

They are this unreliable, and then they are surprised when people go and call them names... frickin' absurd.

[Bl0dbathNBeyond]

I went to EA support and got a very confusing answer in live chat as to what was really wrong. Correspondant was clearly ESL so I'm not hating on him for communication skills - I imagine his command of English was far better than whichever language his first one was.

I just really hope that some good comes out of all this.

What I mean is someone, someone important steps back at this extended outage (That's right - I can't properly play my single player game because the single-player DLC is broken) and goes:

"Whoah. This DRM system was a freaking mistake."
"Maybe all those who were unhappy at the declaration of Origin being necessary weren't just spouting unfounded doom and gloom."

Now, I want to make it clear I am not really mad at anyone over this - and the Bioware team who continually posts in these forums have been stellar. For example, Jessica M., Evil Chris, Stanley, Mr. Epler, and Allan the QA guy from the DA series that posts as a fan have been generally patient and I honestly salute them for logging in day in and day out and dealing with the zany antics of the community day in and day out. BTW - as a side note, someone should consider hiring Allan as a community/PR person, he's really good at it and engages people in a very natural and charismatic way. You guys are the face of Bioware and you remind me that there are some really awesome people in the industry and I'm not just saying that because the next part of this post is kinda negative. You rock.

Allright. Positivity out of the way -
There is absolutely nothing good about server-side authentication to offline content. None. Especially when the industry standard is largely free of horrible outages like this. I realize what's done is done but EA can't possibly be saving that much money from whatever cut Valve (a company whose principal business is an online platform) would have taken for DLC vs the amount of time and resources EA/Bioware's ops teams are pouring into damage control.

Next time, when a bunch of people say "We want to buy your game and play it this way -- " well...Let's just say the naysayers in the community aren't all trolls. Or trolling you guys. I love ME3, for all its faults, and generally rank Bioware at the top of the heap of game companies. So next time when a bunch of people say "We want to purchase your games and play them via a platform that is actually out of beta, works, and is considered an industry standard," maybe they have a point.

I realize Origin is still a work in progress, and in beta. It says so at the top of the window.
I also realize that a 70s Chevy Nova can't hold a candle to a mid-2000's car made by any manufacturer. It's just a more mature product with a lot more development time behind it. So why would anyone in their right mind want to buy that Nova instead of something that actually runs?

Don't force us to rely on Origin or unreliable authentication in general until the product is ready.

Anyway, this is my last ****post. I hate even writing them. Best of luck to Bioware. I hope you fix this soon, I want to shoot some Cerberus trash in the face.

[Vandrill]

Has anyone tried to re-enter their old register code? I'm not sure if those who had a digital copy got a code, but I'm pretty sure the physical copy came with an online code. Would re-entering that work? I'd try it myself but I can't find my box.

[Silver]

Vandrill wrote...

Has anyone tried to re-enter their old register code? I'm not sure if those who had a digital copy got a code, but I'm pretty sure the physical copy came with an online code. Would re-entering that work? I'd try it myself but I can't find my box.

Someone here already tried it, got told that it was invalid/wrong/whatever.

Dunno on which page anymore though.

[Qazacolt]

cly57 wrote...

zerobounds wrote...



[smilie]http://social.bioware.com/images/forum/emoticons/pouty.png[/smilie] [smilie]http://social.bioware.com/images/forum/emoticons/pouty.png[/smilie] [smilie]http://social.bioware.com/images/forum/emoticons/pouty.png[/smilie] [smilie]http://social.bioware.com/images/forum/emoticons/pouty.png[/smilie] [smilie]http://social.bioware.com/images/forum/emoticons/pouty.png[/smilie] [smilie]http://social.bioware.com/images/forum/emoticons/pouty.png[/smilie] [smilie]http://social.bioware.com/images/forum/emoticons/pouty.png[/smilie] [smilie]http://social.bioware.com/images/forum/emoticons/pouty.png[/smilie] [smilie]http://social.bioware.com/images/forum/emoticons/pouty.png[/smilie] [smilie]http://social.bioware.com/images/forum/emoticons/pouty.png[/smilie] [smilie]http://social.bioware.com/images/forum/emoticons/pouty.png[/smilie] [smilie]http://social.bioware.com/images/forum/emoticons/pouty.png[/smilie] [smilie]http://social.bioware.com/images/forum/emoticons/pouty.png[/smilie] [smilie]http://social.bioware.com/images/forum/emoticons/pouty.png[/smilie] [smilie]http://social.bioware.com/images/forum/emoticons/pouty.png[/smilie] [smilie]http://social.bioware.com/images/forum/emoticons/pouty.png[/smilie] [smilie]http://social.bioware.com/images/forum/emoticons/pouty.png[/smilie] [smilie]http://social.bioware.com/images/forum/emoticons/pouty.png[/smilie] [smilie]http://social.bioware.com/images/forum/emoticons/pouty.png[/smilie] [smilie]http://social.bioware.com/images/forum/emoticons/pouty.png[/smilie] [smilie]http://social.bioware.com/images/forum/emoticons/pouty.png[/smilie] [smilie]http://social.bioware.com/images/forum/emoticons/pouty.png[/smilie] [smilie]http://social.bioware.com/images/forum/emoticons/pouty.png[/smilie] [smilie]http://social.bioware.com/images/forum/emoticons/pouty.png[/smilie] [smilie]http://social.bioware.com/images/forum/emoticons/pouty.png[/smilie] [smilie]http://social.bioware.com/images/forum/emoticons/pouty.png[/smilie] [smilie]http://social.bioware.com/images/forum/emoticons/pouty.png[/smilie]

Who's the mommy?  Has anyone ever seen a female Turian?  That picture does make me smile.  Maybe this is from a dream Garrus had....or it's his nephew....or this is a baby he pulled from a burning building on his homeworld after being attacked by reapers - it was the lone survivor. 

That baby could be the future ME hero.  The possibilities are endless.  God I wish I could play MP.

Naahh this is fake Garrus got Kuwashii Visor grafted to his head

[Revrant]

silverhammer08 wrote...

Vandrill wrote...

Has anyone tried to re-enter their old register code? I'm not sure if those who had a digital copy got a code, but I'm pretty sure the physical copy came with an online code. Would re-entering that work? I'd try it myself but I can't find my box.

Someone here already tried it, got told that it was invalid/wrong/whatever.

Dunno on which page anymore though.

Finding that **** in this sea of rage at this point is like committing to exploring all of Minecraft - don't even try.

[Cfbutler]

Vandrill wrote...

Has anyone tried to re-enter their old register code? I'm not sure if those who had a digital copy got a code, but I'm pretty sure the physical copy came with an online code. Would re-entering that work? I'd try it myself but I can't find my box.

PC has no online code.  Product code is not the same thing

[Vandrill]

Revrant wrote...

silverhammer08 wrote...

Vandrill wrote...

Has anyone tried to re-enter their old register code? I'm not sure if those who had a digital copy got a code, but I'm pretty sure the physical copy came with an online code. Would re-entering that work? I'd try it myself but I can't find my box.

Someone here already tried it, got told that it was invalid/wrong/whatever.

Dunno on which page anymore though.

Finding that **** in this sea of rage at this point is like committing to exploring all of Minecraft - don't even try.

When in doubt, C4. Or in minecraft TNT. whatever works.

[Silver]

Revrant wrote...

silverhammer08 wrote...

Vandrill wrote...

Has anyone tried to re-enter their old register code? I'm not sure if those who had a digital copy got a code, but I'm pretty sure the physical copy came with an online code. Would re-entering that work? I'd try it myself but I can't find my box.

Someone here already tried it, got told that it was invalid/wrong/whatever.

Dunno on which page anymore though.

Finding that **** in this sea of rage at this point is like committing to exploring all of Minecraft - don't even try.

wasn't going to, believe me

[space invader_]

i want a hug !

[Vandrill]

death_for_sale wrote...

Vandrill wrote... I'd try it myself but I can't find my box.

That's what she said?

Sorry, couldn't pass it up.

HAHAHAHA-....what?

[Mixon]

Bl0dbathNBeyond wrote...

I went to EA support and got a very confusing answer in live chat as to what was really wrong. Correspondant was clearly ESL so I'm not hating on him for communication skills - I imagine his command of English was far better than whichever language his first one was.

I just really hope that some good comes out of all this.

What I mean is someone, someone important steps back at this extended outage (That's right - I can't properly play my single player game because the single-player DLC is broken) and goes:

"Whoah. This DRM system was a freaking mistake."
"Maybe all those who were unhappy at the declaration of Origin being necessary weren't just spouting unfounded doom and gloom."

Now, I want to make it clear I am not really mad at anyone over this - and the Bioware team who continually posts in these forums have been stellar. For example, Jessica M., Evil Chris, Stanley, Mr. Epler, and Allan the QA guy from the DA series that posts as a fan have been generally patient and I honestly salute them for logging in day in and day out and dealing with the zany antics of the community day in and day out. BTW - as a side note, someone should consider hiring Allan as a community/PR person, he's really good at it and engages people in a very natural and charismatic way. You guys are the face of Bioware and you remind me that there are some really awesome people in the industry and I'm not just saying that because the next part of this post is kinda negative. You rock.

Allright. Positivity out of the way -
There is absolutely nothing good about server-side authentication to offline content. None. Especially when the industry standard is largely free of horrible outages like this. I realize what's done is done but EA can't possibly be saving that much money from whatever cut Valve (a company whose principal business is an online platform) would have taken for DLC vs the amount of time and resources EA/Bioware's ops teams are pouring into damage control.

Next time, when a bunch of people say "We want to buy your game and play it this way -- " well...Let's just say the naysayers in the community aren't all trolls. Or trolling you guys. I love ME3, for all its faults, and generally rank Bioware at the top of the heap of game companies. So next time when a bunch of people say "We want to purchase your games and play them via a platform that is actually out of beta, works, and is considered an industry standard," maybe they have a point.

I realize Origin is still a work in progress, and in beta. It says so at the top of the window.
I also realize that a 70s Chevy Nova can't hold a candle to a mid-2000's car made by any manufacturer. It's just a more mature product with a lot more development time behind it. So why would anyone in their right mind want to buy that Nova instead of something that actually runs?

Don't force us to rely on Origin or unreliable authentication in general until the product is ready.

Anyway, this is my last ****post. I hate even writing them. Best of luck to Bioware. I hope you fix this soon, I want to shoot some Cerberus trash in the face.

Second year in beta status... epic fail...

[Brettic]

How has nothing been figured out yet? come on guys :(I really want to play :(:crying::crying:

Modifié par Brettic, 04 mai 2012 - 12:15 .

[Mixon]

hmmm... force update gifted me 26Mb of some patch for ME3... But it's not helped.

[space invader_]

they said i should repair my installation i did 10 times just to make sure i dont miss any files

[Revrant]

death_for_sale wrote...

Vandrill wrote... I'd try it myself but I can't find my box.

That's what she said?

Sorry, couldn't pass it up.

[Canasian81]

Operation BLACKOUT May 02-??

When it comes to retrieving classified data, Cerberus has been beating the allied forces to the punch. But when it comes to technical issues, no one does it better than EA.

EA Goal: Kill 1,000,000 User Accounts
Bioware Goal: Survive until extraction on any hostile forum thread on Gold difficulty.

Successful completion of the EA Goal will grant all players Stockholm Syndrome.
Successful completion of the Bioware goal awards standard bi-weekly PayCheck Packs to all staff mates.

Operation Blackout will run from 12:00AM PST, Thursday May 02nd until ?? PST, [Date to be determined] [Month to be determined]. Blackout will be available to majority of PC Xbox 360 AND PS3. Please remember to redeem your “Online Pass Code” when prompted to do so to be able to participate in Operation Blackout.

Good luck and see you on the battlefield. :happy:

Modifié par Canasian81, 04 mai 2012 - 12:17 .

[space invader_]

lol

[Vandrill]

Mixon wrote...

Bl0dbathNBeyond wrote...

I went to EA support and got a very confusing answer in live chat as to what was really wrong. Correspondant was clearly ESL so I'm not hating on him for communication skills - I imagine his command of English was far better than whichever language his first one was.

I just really hope that some good comes out of all this.

What I mean is someone, someone important steps back at this extended outage (That's right - I can't properly play my single player game because the single-player DLC is broken) and goes:

"Whoah. This DRM system was a freaking mistake."
"Maybe all those who were unhappy at the declaration of Origin being necessary weren't just spouting unfounded doom and gloom."

Now, I want to make it clear I am not really mad at anyone over this - and the Bioware team who continually posts in these forums have been stellar. For example, Jessica M., Evil Chris, Stanley, Mr. Epler, and Allan the QA guy from the DA series that posts as a fan have been generally patient and I honestly salute them for logging in day in and day out and dealing with the zany antics of the community day in and day out. BTW - as a side note, someone should consider hiring Allan as a community/PR person, he's really good at it and engages people in a very natural and charismatic way. You guys are the face of Bioware and you remind me that there are some really awesome people in the industry and I'm not just saying that because the next part of this post is kinda negative. You rock.

Allright. Positivity out of the way -
There is absolutely nothing good about server-side authentication to offline content. None. Especially when the industry standard is largely free of horrible outages like this. I realize what's done is done but EA can't possibly be saving that much money from whatever cut Valve (a company whose principal business is an online platform) would have taken for DLC vs the amount of time and resources EA/Bioware's ops teams are pouring into damage control.

Next time, when a bunch of people say "We want to buy your game and play it this way -- " well...Let's just say the naysayers in the community aren't all trolls. Or trolling you guys. I love ME3, for all its faults, and generally rank Bioware at the top of the heap of game companies. So next time when a bunch of people say "We want to purchase your games and play them via a platform that is actually out of beta, works, and is considered an industry standard," maybe they have a point.

I realize Origin is still a work in progress, and in beta. It says so at the top of the window.
I also realize that a 70s Chevy Nova can't hold a candle to a mid-2000's car made by any manufacturer. It's just a more mature product with a lot more development time behind it. So why would anyone in their right mind want to buy that Nova instead of something that actually runs?

Don't force us to rely on Origin or unreliable authentication in general until the product is ready.

Anyway, this is my last ****post. I hate even writing them. Best of luck to Bioware. I hope you fix this soon, I want to shoot some Cerberus trash in the face.

Second year in beta status... epic fail...

I totally support that. Don't force customers to use an unfinished product. Ford wouldn't try to sell a car that's engine has a tendincy to explode. Kitchen Aid wouldn't put a blender on the shelves that constantly lacerated people for no reason. They test it, put it in beta BEFORE they sell it to people and expect people to use it.
It makes more sense to me if Origin was optional. Or you got some sort of bonus by using it. BF3 could get an exp bonus if played with Origin and returned usefull data to make Origin better. ME3 could get a credit bonus for the same thing.

[Bl0dbathNBeyond]

Mixon wrote...

Bl0dbathNBeyond wrote...
THE MOST AWESOME POST EVER IT IS SO AWESOME IF YOU THINK ABOUT IT HARD ENOUGH YOUR BRAIN MIGHT EXPLODE. Oh yeah, and Origin is still in Beta

Second year in beta status... epic fail...

Heh. Yeah, well. TBH - one of the reasons I'm being patient with them is because I work in the software industry myself. I know how utterly screwed up software is. Most of the time it's two steps forward, three steps back. Sometimes you get lucky.

Just don't force it on people til it's ready.