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Redeem/Purchase online pass WTF?


2386 réponses à ce sujet

#1751
Goaliebot

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Just pay for a new online pass already, geez you cheap people - it's only $10!



:bandit::devil:

#1752
Karstedt

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So basically, EA is going to sleep on it, and hopefully fix it in the morning.

#1753
nasonia

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I guess this may be related to ...

"Origin is currently experiencing issues with the download service. We're aware of this issue, and are working to resolve it as soon as possible. We apologize for the inconvenience. Please try again later."

#1754
Brettic

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Goaliebot wrote...

Just pay for a new online pass already, geez you cheap people - it's only $10!



:bandit::devil:


Actually its $315,184 to be exact.

But even if you have that much money, you still need an online pass to buy the online pass.

#1755
Eckswhyzed

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Jessica Merizan wrote...


I've received word from the live team that work is ongoing and the issue will be fixed during the night (PST). We expect to have this working tomorrow morning (again PST).

I know that these words might sound hollow to you, but I wanted to apologize again. <3


Thank you.

#1756
Major Durza

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Jessica Merizan wrote...


I've received word from the live team that work is ongoing and the issue will be fixed during the night (PST). We expect to have this working tomorrow morning (again PST).

I know that these words might sound hollow to you, but I wanted to apologize again. <3


Origin, no need for Bioware to apologize for that cesspool. EA probably won't let you tell us that it is a problem with Origin, but we are starting to draw the connections. Origin has completely locked me out of BF3 many times, the fact that this is happening with ME3 too is no coincidence.
Thanks for the update!


silverhammer08 wrote...

Major Durza wrote...
Hint EA: Download manager sucked, Origin sucks harder.

EA needs to drop Origin, its more trouble than it is worth.

Origin is just a renamed EADM, easily indentifiable by the version number if you look at it.
They just tacked on a few social network features and called it Origin... real ORIGINal !


That is how EA is trying to compete with Valve, it is not going to work. I'm not buying games with a program that ROUTINELY locks me out of them. I'll stick with steam, not EA's new failboat!


Neofelis Nebulosa wrote...

silverhammer08 wrote...

Jessica Merizan wrote...


I've received word from the live team that work is ongoing and the issue will be fixed during the night (PST). We expect to have this working tomorrow morning (again PST).

I know that these words might sound hollow to you, but I wanted to apologize again. <3

At least we know that this response was typed out by a human being, in contrast to customer support were the responses often enough sound like they are fired off via Hotkey

Thanks Jessica.


They are:

ctrl+f+u


I LOL'd hard at this, this is great!

#1757
Goaliebot

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Brettic wrote...

Goaliebot wrote...

Just pay for a new online pass already, geez you cheap people - it's only $10!



:bandit::devil:


Actually its $315,184 to be exact.

But even if you have that much money, you still need an online pass to buy the online pass.


If I weren't so lazy, I'd photoshop a pic of Xibit with an EA logo... :wizard:

#1758
JasonSic

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Image IPB

This is why I like Steam better.

#1759
Guest_death_for_sale_*

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That would be the pop up I am getting.

#1760
LeastWeasel

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Ramala wrote...

We should have a contest on guessing how long the downtime will be after the next operation. Since there's been problems after every single operation that's given out rewards. And they've been getting worse.

Maybe next time we won't even get Tuesday night in between the Monday - early Tuesday and Wed - Fri issues.


I think we're missing the point, the 'reward' was 24 hours of our lives back, being unable to play the game. Unfortunately most of us have squandered this precious gift by sitting staring at this forum and the twitter feed to see when our free time comes to an end.
It's kind of like kids in the playground that do nothing but stare at the clock counting down the free time we have before we have to go back to class and complaining with every minute that passes that we have less and less free time :whistle:

#1761
Major Durza

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JasonSic wrote...

Image IPB

This is why I like Steam better.


Origin is the culprit, I don't think anyone can legitimately deny this.

#1762
Cazlee

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Major Durza wrote...

JasonSic wrote...

Image IPB

This is why I like Steam better.


Origin is the culprit, I don't think anyone can legitimately deny this.

Is BF3 having issues too?

#1763
verbz99

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Jessica Merizan wrote...


I've received word from the live team that work is ongoing and the issue will be fixed during the night (PST). We expect to have this working tomorrow morning (again PST).

I know that these words might sound hollow to you, but I wanted to apologize again. <3


So if am reading this right, you sent this out at 10pm est, so by sometime late tonight or early morning, guessing between 2am-10am est this will be resolved, I hope... as a east coast player.

#1764
Major Durza

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Not at the moment as far as I know, but I know of a couple of incidents in which half or more of the BF3 community was locked out of game.

I'm looking at the admin tool for my clan's BF3 server. 29/64, not a lot of people but that is still quite a few.
Anyone remember those two days in which everyone who logged out of their Origin account was locked out completely?

#1765
CenturyCrow

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Sjrv wrote...

I hope the person responsible for such a major frakup will face the consequences and those should be grave, since it's serious business, not selling tomatoes on a Sunday market. .

The Decision(s) was probably made by an EA executive (Origin likely fault); in the corporate world there are no mistakes. Lesser beings may get some overtime out of it, even if they wanted to sleep in.

Modifié par CenturyCrow, 04 mai 2012 - 03:07 .


#1766
MustOnen

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Should have just gone with Steam, EA...

#1767
verbz99

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CenturyCrow wrote...

Sjrv wrote...

I hope the person responsible for such a major frakup will face the consequences and those should be grave, since it's serious business, not selling tomatoes on a Sunday market. .

The Decision(s) was probably made by an EA executive (Origin likely fault); in the corporate world there are no mistakes. Lesser beings may get some overtime out of it, even if they wanted to sleep in.


There's tons, they just don't give a s**t about it.

#1768
outsidefactor

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OK, this is getting silly. I can see people on-line in the game now, still says no pass for me. So, I assume I need to contact tech support to get my account sorted. So I go to help.ea.com (my Orwellian meter starts ticking at that) and try and log a ticket, but I can't even farking log on to start the process. So I reach for the phone and www.whitepages.com.au, 'cause there are no numbers on the site. There is one number. One. Search Whitepages for Electronic Arts yourself if you don't believe me. I ring this number, and then I get a message... telling me the number for EA global support has changed, ring this new number. I get their INTERNAL HELPDESK. He says, let me put you through to customer support and... CLICK.

So, maybe anyone else in Aus can have some fun and ring the only whitepages listing and ruin a techies day. Maybe after the 1000th call they'll... modify their priorities and provide SOME customer service as opposed to NO customer service.

To say that I am less than impressed would be an understatement.

Modifié par outsidefactor, 04 mai 2012 - 03:11 .


#1769
Brettic

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verbz99 wrote...

Jessica Merizan wrote...


I've received word from the live team that work is ongoing and the issue will be fixed during the night (PST). We expect to have this working tomorrow morning (again PST).

I know that these words might sound hollow to you, but I wanted to apologize again. <3


So if am reading this right, you sent this out at 10pm est, so by sometime late tonight or early morning, guessing between 2am-10am est this will be resolved, I hope... as a east coast player.


you are looking at probably not before at least 7am PST. which is 10am EST.

Time zones are easy to remember in the US, for the 48 states there are only 4 timezones and the difference in time only changes by one hour.

PST is 3 hours behind you. MST is 2 hours behind you, and CST is 1 hour behind you.

You should have learned this in school, but I'm cool like that so no charge.

#1770
varteral6162

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verbz99 wrote...

CenturyCrow wrote...

Sjrv wrote...

I hope the person responsible for such a major frakup will face the consequences and those should be grave, since it's serious business, not selling tomatoes on a Sunday market. .

The Decision(s) was probably made by an EA executive (Origin likely fault); in the corporate world there are no mistakes. Lesser beings may get some overtime out of it, even if they wanted to sleep in.


There's tons, they just don't give a s**t about it.



http://t3.gstatic.co...A-QDdKqHlWVEPRQ

#1771
JohnDoe

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[quote]varteral6162 wrote...



There's tons, they just don't give a s**t about it.[/quote]


http://t3.gstatic.co...A-QDdKqHlWVEPRQ[/quote]

pretty much what I was thinking.

#1772
RaptorSolutions

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lol. So Origins are crashing too?

#1773
Robotech_Master

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Jessica Merizan wrote...

I've received word from the live team that work is ongoing and the issue will be fixed during the night (PST). We expect to have this working tomorrow morning (again PST).

I know that these words might sound hollow to you, but I wanted to apologize again. <3

How is it what only takes a few minutes to screw up takes 36 hours to fix? Couldn't they just have reverted changes or something? :/

#1774
Coralie

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Goaliebot wrote...

Just pay for a new online pass already, geez you cheap people - it's only $10!

:bandit::devil:


Out of curiosity, I just followed the Purchase Online Pass button on the error page. I wanted to see what would happen (if anything).

I got an error message informing me that I needed an online pass. Apparently an online pass is a prerequisite for purchasing an online pass....

#1775
Ghosts7

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i am going to play Starcraft 2