2386 réponses à ce sujet

[CenturyCrow]

From some of the places reporting in, I'm guessing that this is being done one account at a time not on a server basis. And the (sad) thought popped into my head. I wonder who will be the last and how long it will take her or him to finally play. And hoping it's not me but then I think the game hates me anyway. Maybe it remembers all those nasty things I said about Origin. (EDT Ontario, Canada)

Edit - just tested 4:20 am EDT and it's now working. However, the unopened Commendation Pack that was waiting for me has evaporated. See, I told you ME 3 MP hates me. So yet another trip to Chat Support (6th so far this week) to see if I can get it fixed again.

Edit 2: Chat Support fixed the Commendation Pack. Encouraging to know the game still hates me and gave me a Crusader.

BTW - May 4th is International Day Against DRM - just coincidence 

Modifié par CenturyCrow, 04 mai 2012 - 08:40 .

[Vlammenzee]

@CenturyCrow - everything said about origin is true though lol

PS: Still not working for me (netherlands)

[Rahabzu]

Working here US.EAST

[filetemo]

not working (spain)

[Aethyl]

Working. (France) But no commendation pack.

[Achire]

Working now, Finland, PC CE edition. No commendation pack though. Going to try EA support as suggested on the last page.

[Rivermann]

Working, kindof. No commendation pack... Thought I'd get greeted by it but nope.

[PolisMassa]

twister87 wrote...

Yep, quick chat with an EA rep and I am one commendation pack richer.

Help yourself.

It´s very frustrating that customer support doesent seem to work from here (sweden) every choice is greyed out and with the text "Sorry, there are no advisors available at this time. Please try again later.

[RabydSalmon]

Working, New Zealand, PC CE. No commendation pack yet.

[Aethyl]

PolisMassa wrote...

twister87 wrote...

Yep, quick chat with an EA rep and I am one commendation pack richer.

Help yourself.

It´s very frustrating that customer support doesent seem to work from here (sweden) every choice is greyed out and with the text "Sorry, there are no advisors available at this time. Please try again later.

Same here, everything greyed out.

[Sturmklaue]

Working in Germany, but no commendation pack yet

[PolisMassa]

Now working, but no commendation pack.

[alittlewren]

PolisMassa wrote...

twister87 wrote...

Yep, quick chat with an EA rep and I am one commendation pack richer.

Help yourself.

It´s very frustrating that customer support doesent seem to work from here (sweden) every choice is greyed out and with the text "Sorry, there are no advisors available at this time. Please try again later.

I used the live chat and got my commendation pack as well.

@PolisMassa Maybe try using the live chat through the origin client. That's the one I used. I clicked the "?" button, and then the "live chat" option with the text bubble next to it. They had me sorted out in a few minutes. 

Modifié par alittlewren, 04 mai 2012 - 08:32 .

[Lord Chun]

Will this topic make it to 2000 we will see:)

[Achire]

PolisMassa wrote...

twister87 wrote...

Yep, quick chat with an EA rep and I am one commendation pack richer.

Help yourself.

It´s very frustrating that customer support doesent seem to work from here (sweden) every choice is greyed out and with the text "Sorry, there are no advisors available at this time. Please try again later.

I think it's browser dependant. It didn't work for me on Firefox (probably due to addons?), but it works fine on IE9. You need to be able to identify the game (type in the box then select from list) before the Live Chat options is unlocked. The (obviously Indian) customer service rep was helpful, and I just got my pack. A Valiant I.

[Belgarath001]

Got back into the game but no commendation pack. I can't log onto the EA help chat though which is frustrating as it just sits and does nothing when I enter my logon details on all my browsers D:

[bonerfest]

twister87 wrote...

Yep, quick chat with an EA rep and I am one commendation pack richer.

Help yourself.

This.

Nikunj: Thanks for contacting EA Help! My name is Nikunj how may I help you?
you:I took part in Operation EXORCIST for Mass Effect 3 for the PC
you: I met the requirements and was supposed to recieve a "commendation pack" in game
you: Mass Effect 3 Multiplayer for the PC just became operational again
you: I was wondering what if there was anything that could be done
you: ]Help threads on the Bioware Social Network told me to come here
Nikunj: I apologize for the inconvenience caused. I'll do my best to address your concern. 
you: thank you
Nikunj: To make the issue resolved quickly, may I ask a few questions?
you: yes, you may.
Nikunj: Please provide me with the following details:
Your first and last name:
Your email id listed on account:
Exact Date of Birth listed on the account:
Platform (Xbox 360, PC, PS3) are you playing the game on :
you: ******************
you: ******************
you: ******************
you: PC
Nikunj: Thank you for the information. Would you mind, if I place your chat on hold for couple of minutes to look into the issue? 
you: that's fine
Nikunj: Thank you.
Nikunj: Thank you for waiting. I appreciate your patience, Anthony. 
you: No problem.
Nikunj: I have made some changes to your account and manually added Commendation
Pack . Please try to login again to game , let me know if the issue
persists. 
you: It is there. Thank you very much.

~5 minutes.  I suggest to do it soon while they're handling this issue a lot instead of waiting for EA to get around to it. 

Modifié par bonerfest, 04 mai 2012 - 08:49 .

[Cricketer15]

couple of people i play with has the same issue, seem alright with Aus players though.

[-Severian-]

Not to be too bitter or anything, guys, but could we maybe save all the ****ing about commendation packs until after everyone can actually get back into the game? I mean, I realise that not receiving your commendation pack is annoying and all, but some of us can't even get back on to be so annoyed. It's been like 48 hours now for me, and still nothing. I'd suggest you all enjoy being able to play MP at all.

[Lazirus]

 Working for me. I'm located in Texas.

[Psycoman2]

Working for me in alaska but no commendation pack.

[LennethValkyrie]

I could finally log into multiplayer.. only to find out I haven't received my commendation pack while I'm 100% sure I have done the squad achievement...

[mbr.to]

wohoo it might work again when im back home
weekend is saved xD

[Yaevinn]

Aethyl wrote...

PolisMassa wrote...

twister87 wrote...

Yep, quick chat with an EA rep and I am one commendation pack richer.

Help yourself.

It´s very frustrating that customer support doesent seem to work from here (sweden) every choice is greyed out and with the text "Sorry, there are no advisors available at this time. Please try again later.

Same here, everything greyed out.

Sorry, this service is temporarily unavailable.

You all know You can now share Your opinion about Origin right here at EA page?

Modifié par Yaevinn, 04 mai 2012 - 08:57 .

[kumquats]

Just finished talking to someone, Valiant II.
I used IE9 like suggested, but I changed the language to united states. Fast and friendly, do it!