2386 réponses à ce sujet

[sirdario1986]

Gift pack? Stopped to believe in it...I've asked twice to EA support and they told me there is no gift pack...come on guys...

[Flying Spaghetti Monster]

I'm having the same issue AGAIN!

Had the same thing yesterday, then it worked for some hours earlier today, but now it's asking me to redeem/purchase an online pass once again...

Also, contacting EA support didn't fix it for me.

Modifié par Flying Spaghetti Monster, 04 mai 2012 - 05:37 .

[Givemeyourborsh]

same here

[Arundel Vandraman]

Got mine from uk phone support, got Valiant so am happy.

[Stinger14s]

RamPuppy wrote...

I really am glad those of you in other countries can contact US live support - I really am. I am in the US and I get "Sorry there are no reps available"

You shouldnt.. worked fine for me.  You just have to either have them call you, or chat with them.

[Agent-DCR]

Got my commendation pack (crusader first commendation pack too) without having to contact customer support, no gift pack though..

Modifié par Agent-DCR, 04 mai 2012 - 05:54 .

[JohnDoe]

Captain_Pants wrote...

Had a 30 min w8 for a rep, (guess lots of people chasing comm packs) but soon as i got through he sorted it in 2mins got my comm pack and the 300k from the gift pack, got an eagle but the $ paid for 3 jumbo SP which gave me a Pala III and a Sabre III, so i'm happier than i was this morning

hold on your horses.. what gift pack? they never gave me a gift pack or anything..

[Stinger14s]

Been hearing about it... called CS and asked for it, the fellow said it's there, but I cant confirm (at work)

[Agent-DCR]

Tried to ask for an gift pack, instead he went ahead to unlock the commendation pack for me... even though I told him that I already unlocked it (Customer service at ea is always so retarded, I don't think I've ever spoke to someone who actually appeared to be human) =/ unfortunately you can't unlock two because I haven't seen it yet (the second one which he supposedly unlocked for me)... Also he didn't have any info about the gift pack, said i had to contact social.bioware -__-

Modifié par Agent-DCR, 04 mai 2012 - 06:16 .

[skullmount4]

So is the redeem online pass problem fixed? And should the comm pack show up now? (only had the victory available from two days ago, even though I did complete the squad objective multiple times)

Also, how/why are people getting these gift packs?

[Lornnalth]

*sigh* flipping Eagle...

[sirdario1986]

Ok, seems true...

Abhishek:
Thanks for contacting EA Help! My name is Abhishek how may I help you?

you:
hi

Abhishek:
Hello

you:
i've read in the bioware social network that someone seems to have received a gift pack for multiplayer, in addition to the commendation one
you:
is it possible?
you:
to be clear, they said they've asked for the commendation one and with that they also received a gift one, containing 300 credits
you:
seems strange to me, but the number of people that seems to have got this pack is growing...

Abhishek:
Dario Would you mind holding for a couple of minutes while I fetch the relevant information?

you:
sure, take your time and thank you for the help

Abhishek:
Thank you.
Abhishek:
I apologize that you had to wait longer than expected. I appreciate your time and co-operation.

you:
you're welcome

Abhishek:
Which platform (Xbox 360, PC, PS3) are you playing the game on?

you:
PC

Abhishek:
Okay.
Abhishek:
May I know your EA email address please?

you:
sure, @@@@@@@@@@

Abhishek:
\\Thank you.

you:
you're welcome

Abhishek:
May I please put your chat on hold for a minute to make the necessary changes?

you:
of course you can! take your time!

Abhishek:
Thank you for waiting. I appreciate your patience.
Abhishek:
Dario I have added gift pack on your email address and it will appears in next 1 to 2 hours.

you:
wonderful, thank you very much!
Abhishek:
Thank you for contacting EA. Is there anything else I can help you with today?
Abhishek:
If you need help with anything else, please feel free to contact us anytime!
you:
sure I will, thank you for helping me!
you:
no, that's it for me today!

[Smasher12]

yp but commenadtion are out i guess

[SovereignGFC]

My game no longer throws this error.

My commendation pack has not showed up yet, though I've seen those take 5+ days to appear.

[Smasher12]

i had playing 6 gold games without dying
only one by a ****ing banshee who saw me  while i was in stealth
Banshees are the Godess of Sex with the hand Hehehe
3 yards targeting:wub:

Modifié par Smasher12, 04 mai 2012 - 06:28 .

[JohnDoe]

sirdario, I wonder if they will apply them massively later on.. or only for those who ask

[Sailears]

Lornnalth wrote...

*sigh* flipping Eagle...

Yep...

Oh well, at least it's working again.

[Agent-DCR]

Could someone who did get illusive gift pack perhaps make a photo of it?

[JohnDoe]

I wonder if they fixed dragon age and other things..

Im going to enter the chat and ask if they can fix my issues with the links of dragon age and bioware social.

[Maluku]

My comm pack just showed up, did NOT contact support

[Smasher12]

skullmount4 wrote...

So is the redeem online pass problem fixed? And should the comm pack show up now? (only had the victory available from two days ago, even though I did complete the squad objective multiple times)

Also, how/why are people getting these gift packs?

I feel your pain:sick:

Modifié par Smasher12, 04 mai 2012 - 06:30 .

[sirdario1986]

JohnDoe wrote...

sirdario, I wonder if they will apply them massively later on.. or only for those who ask

Yeah that's what I immediately thought.
I think they're going to give everyone that pack, that's why I should wait from 1 to 2 hours to have it in my store, while the Commendation Pack was immediately updated.
Good news however!

Modifié par sirdario1986, 04 mai 2012 - 06:32 .