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[Adverb]

I've seen at least one other topic like this, but I figured it may be better to start my own topic for this.

It was working fine yesterday.  Today I tried to log on and suddenly I'm being asked to redeem my Cerberus code, or to buy one.  When I first start the game now I get the following message:

Unable to authorize the listed DLC.
Please log in to the Alliance Network with the account used to purchase the DLC.
Collectors Edition Online Pass entitlement.

Clicking redeem gives me:

Redeem Cerberus Code
$315184

Enter Cerberus Code ___________
Continue
Cancel

Continuing does nothing after trying to reput in my code.  Heck, clicking purchase only gives me a message how I can't access online parts of the game without a pass!  So I can't access multiplayer, I can't even get my DLC to verify right now for my single player game.  I want access to be able to play again, and I'm confused as hell to why my code that has worked since day one is suddenly not working!  I also tried putting the code in through Origin, and the website to no avail.

In case its needed, my Origin name is xxadverbxx, same e-mail of course as the one I use to log in for these boards.

[TullyAckland]

Hi guys, we're looking into the erroneous online pass message as we speak, I've no ETA right now but this is being worked on as a priority by the engineering team.

Locking this, lets keep the reports coming in here. 

Modifié par TullyAckland, 03 mai 2012 - 08:18 .